Enterprise Rent-A-Car Introduce
For New York residents, commuters, and travelers arriving through LaGuardia Airport (LGA), the Enterprise Rent-A-Car location at 9501 Ditmars Blvd in East Elmhurst, NY, serves as a prime gateway to the entire metropolitan region and surrounding areas. This branch is a high-volume, full-service Enterprise facility, known for combining the vast resources and reliability of a national brand with the fast, professional service that busy New Yorkers demand. Whether you need a vehicle for a quick business trip into Manhattan, a roomy minivan for a family vacation on Long Island, or an SUV for a weekend escape upstate, this location is optimized to get you on the road quickly and efficiently.
The company's commitment to outstanding customer service, as highlighted by multiple customer testimonials, sets this location apart. Reviewers consistently praise the dedicated staff, mentioning specific representatives like "La-La" and managers like "Melissa," who go above and beyond to ensure a smooth, ten-out-of-ten rental experience. This personalized touch is essential in a major transportation hub like New York City, where time and reliability are paramount.
Operating extended hours, seven days a week, the Enterprise LGA branch is perfectly positioned to handle the demanding schedules of air travel, providing a reliable transition from the terminal to the driver's seat. They maintain a vast and varied fleet, ensuring that you can find the perfect car class for any requirement, from a fuel-efficient compact to a premium luxury sedan.
The Enterprise Rent-A-Car facility is ideally situated at 9501 Ditmars Blvd, East Elmhurst, NY 11369, placing it directly within the operational perimeter of LaGuardia Airport (LGA). Its strategic position is a major advantage for both arriving air travelers and local residents in Queens looking for convenient access to a major rental hub.
Accessibility from the airport terminals is seamless and well-organized:
- Complimentary Shuttle Service: A shared National/Alamo/Enterprise branded shuttle bus transports customers directly from all LGA terminals (A, B, and C) to the consolidated rental facility at 9501 Ditmars Blvd. Follow the "Rental Car Shuttles" or "Ground Transportation" signs at your terminal's lower level or Transportation Center for the pickup point.
- Walking Option from Terminal B: For those arriving at Terminal B who prefer not to wait for a shuttle, the facility is a manageable 10 to 15-minute walk. Using 9501 Ditmars Blvd in a GPS will guide customers along the dedicated pedestrian path, which can often save time during peak traffic periods.
For New York-based renters not arriving by air, the location is conveniently close to major roadways, including the Grand Central Parkway and the Brooklyn-Queens Expressway (BQE), providing excellent driving access from Manhattan, Brooklyn, the Bronx, and Long Island. The central Queens location makes it a practical pickup point for residents planning road trips or needing a temporary vehicle without the trek into a neighborhood branch.
As a leading airport-adjacent car rental provider, the Enterprise LGA branch offers a full spectrum of services tailored for maximum customer convenience and operational flexibility across the New York region.
Key services available at this location include:
- Extensive Daily, Weekly, and Monthly Rentals: Standard rental periods available for all types of travel, from short-term city use to extended road trips.
- Diverse Vehicle Classes: A wide selection spanning from economy and compact cars (e.g., Mitsubishi Mirage, Nissan Versa, Toyota Corolla) to full-size sedans (e.g., Chevrolet Malibu), SUVs (e.g., Nissan Rogue, Chevrolet Equinox), minivans (e.g., Chrysler Pacifica), and luxury vehicles (e.g., Audi A4, Mercedes-Benz GLE).
- Airport Shuttle Service: Continuous, complimentary shuttle transport between all LaGuardia Airport terminals and the 9501 Ditmars Blvd rental facility.
- Fueling Options: Offering flexible refueling plans, including the "Prepay Fuel" option, "We Refill" service, or the standard "You Refill" before return policy.
- Vehicle Protection and Insurance: Providing optional products like Damage Waiver (DW) and Extended Protection (EP) to reduce or waive the renter’s financial responsibility for loss or damage, and for third-party liability coverage, respectively.
- Cross-Border Travel: Authorization for travel into Canada is permitted for most standard vehicle classes (Economy through Full-Size cars and Minivans), offering flexibility for trips extending beyond the US border.
- Acceptance of Payment: Securely accepting major credit cards, which are typically required for securing the rental and deposit.
- Additional Driver Options: Allowing spouses or domestic partners to drive at no extra charge, with a small daily fee for other authorized drivers who meet the age and license requirements.
The Enterprise Rent-A-Car location near LGA is particularly favored by New York customers for a number of standout features that enhance the rental experience and distinguish it from competitors.
Notable highlights include:
- Superior Customer Service: Customer reviews frequently highlight the "amazing" and "excellent" customer service provided by the staff, with notable mention of team members for their speed, helpfulness, and ability to quickly resolve issues like drop-off mix-ups. This high level of personalized care is a key differentiator.
- Speedy and Efficient Service: The operation is geared toward efficiency, crucial for the fast-paced New York environment. Customers report "speedy and easy" service, minimizing wait times and ensuring they are in their rental car in under ten minutes during non-peak times.
- Fantastic Vehicle Selection: The fleet size and diversity at this large airport location are consistently praised. Renters benefit from a high probability of finding the exact car class they reserved or a preferred upgrade due to the extensive vehicle inventory.
- Extended Operating Hours: The facility maintains extensive daily hours, opening from 6:00 AM to 11:59 PM, seven days a week. This accommodation is vital for travelers arriving or departing on early morning or late-night flights at LGA.
- Convenient Location and Access: Being at the consolidated rental car facility at LGA, with direct shuttle links and a walkable distance from Terminal B, maximizes convenience for all travelers, saving time and simplifying logistics in the busy airport setting.
- Competitive Daily Pricing: While standard airport rates apply, the sheer volume of available vehicles and the option to choose from diverse models, including economical ones, help customers find competitive pricing, with deals often available starting in the lower range.
For immediate assistance with a reservation, for general inquiries, or for directions to the rental car facility, customers can use the provided contact information. The location is an integral part of the LaGuardia Airport transportation infrastructure.
Address: 9501 Ditmars Blvd, East Elmhurst, NY 11369, USA
Operating Hours (7 Days a Week): 6:00 AM - 11:59 PM
Phone: (844) 648-1612
Mobile Phone: +1 844-648-1612
For returns, the address remains the same. Customers should allow themselves additional time for the return process due to ongoing airport infrastructure updates. Once the vehicle is returned, the free shuttle will transport them back to their respective terminals for departure.
For anyone in the greater New York area, particularly those utilizing LaGuardia Airport, Enterprise Rent-A-Car at 9501 Ditmars Blvd is undeniably the premier choice for car rental. What is worth choosing here is the perfect synergy of the large national brand’s robust inventory and the location’s proven commitment to exceptional, New York-paced customer service.
The core advantage is the combination of fleet availability and efficiency. Renters consistently highlight the vast selection of vehicles, meaning less chance of a disappointment and a higher chance of getting the car class you desire—or "even better," as one customer noted. Furthermore, the commitment to "speedy and easy" transactions means that the often-dreaded airport car rental process is minimized, allowing you to transition from airplane to highway with minimal friction.
This location effectively mitigates the typical frustrations of renting in a massive metropolitan area. The dedicated, quick-response shuttle service, the flexibility of their extended hours, and the proven track record of staff members like La-La and Melissa, who ensure customer satisfaction, translate directly into a stress-free experience. When planning a New York trip that requires mobility, choosing this Enterprise branch means choosing a reliable vehicle, swift service, and the peace of mind that comes from knowing you are in the hands of a team that consistently earns top marks from local and visiting customers alike.
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
9501 Ditmars Blvd, East Elmhurst, NY 11369, USA
Enterprise Rent-A-Car Reviews
This is my favorite Enterprise to rent from. Even though there are multiple locations closer to my apartment in Manhattan, I continue to come back to the LGA Enterprise.Customer Service is amazing, La-La is my go to customer service rep and she always gets me what I need or better.The vehicle selection here is fantastic and there are always so many great cars to choose from. If I’m at the Enterprise longer than 10 minutes, there’s an issue. Service is always so speedy and easy.10/10 all around experience at this Enterprise.
September 30 · Matthew MatulewiczExcellent customer service from beginning (with Will @ La Guardia) to end (with Melissa- manager)! There was a mixup with drop location , in which Melissa was able to fix that for me. This car ride was amazing!!! I loved everything about it (inside and out). Except the fact I kept hitting my head when getting inside....lol! It was also good on gas. I will always rent a car with Enterprise from here on out, when possible!
May 21 · Angela McCrearyI decided to give Enterprise Rent-A-Car at LGA another try after having a disappointing experience the last time I rented. I was a bit unsure at first, but this visit turned out to be a big step up and I want to thank the team for making such a difference. When we arrived, the line was already quite long, which made me think it might take a while, but the process actually moved quickly. The staff were friendly from the start, greeting customers, answering questions, and keeping the line moving. It felt more organized and professional compared to my previous visit, which I really appreciated.After checking in, we were given a clean and comfortable rental car, a Chrysler Pacifica. It was ready to go right away with no issues or delays. The car was spotless inside and out, smelled fresh, and clearly had been well-maintained. The seats were comfortable, and everything in the car worked perfectly. It was nice to be able to just load our luggage, get settled, and drive off without worrying about the vehicle’s condition.From check-in to driving out of the lot, everything about this visit was smoother and more efficient than before. It made starting our trip a lot less stressful and set a positive tone for the rest of the day. Compared to my last experience, this was a big improvement, and I could really see the effort the staff put into making sure things ran well. Overall, I’m glad I decided to give Enterprise another shot at LGA, and I appreciate the hard work and good service from the entire team.
August 10 · Dmitri ValenciaAppriciate the good people that work at check in. Always great service and smooth check in. Thank you Seydou for his outstanding service and taking care of me! I always rent from here because they have great car selections and even greater employees.
October 09 · pema phurpatsang🚨🚨🚨Update as of July 2025: Contacted the customer service as suggested by the Enterprise customer service team. They told me the manager of this location will reach out to me and no one did. Still an unacceptable and unprofessional customer service——Extremely Disappointing and Unacceptable ServiceMy recent experience at Enterprise Rent-A-Car LGA was nothing short of a nightmare. During pickup, a staff member failed to return my essential identification documents (out-of-state ID and foreign driver's license), a critical oversight that caused immense stress and disruption.What followed was a frustrating ordeal of repeated communication failures. Despite multiple calls, emails, and online chats with both the local branch and corporate customer service, promises of follow-up were broken, and contradictory information was provided. The "Lost & Found" system even falsely claimed my items weren't found while they were reportedly at the branch.This negligence meant I couldn't legally drive during my entire 3-day road trip, placing an unfair burden on my friend and causing significant exhaustion. This directly led to a late return and an unfair charge. I ultimately had to take a day off work and travel back to the branch myself to retrieve my documents, something Enterprise repeatedly failed to facilitate.Upon confronting management, there was a clear reluctance to take responsibility for their staff's error and the subsequent mismanagement of my case. This level of service, especially with sensitive personal documents at stake, is completely unacceptable from a major rental company. I strongly advise caution when renting from this location.
July 11 · J P
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