Budget Car Rental Introduce
For residents and visitors in Northern Virginia, securing reliable transportation is often essential, whether for business, a weekend trip out of the city, or simply having a convenient vehicle while your primary car is in the shop. The Budget Car Rental location in Alexandria, VA, offers a corporate branch within the Sheraton Hotel & Suites Lobby, positioned to serve the greater Washington D.C. metropolitan area and the historic Old Town North neighborhood. As a globally recognized brand, Budget aims to provide a wide selection of vehicles and rental options to meet various travel needs in the Virginia region.
This overview is designed to offer potential local customers a clear and factual summary of what to expect from the specific Budget Car Rental office at 801 N St Asaph St in Alexandria. When considering any car rental service, especially for travel across Virginia or beyond, understanding the available services, accessibility, and local operating procedures is key to a smooth experience.
The Budget Car Rental counter is strategically situated in the vibrant city of Alexandria, Virginia, specifically within the lobby of the Sheraton Hotel & Suites. This location in the Old Town North area places it conveniently close to major travel corridors and local attractions.
The exact address is:
- 801 N St Asaph St, Alexandria, VA 22314, USA
Customers should note that the rental counter is located inside the hotel lobby, typically near the elevators, and the vehicles are kept on-site. This hotel-based setup can be advantageous for guests staying in the area or for those who appreciate a sheltered, indoor pick-up process. The location on N St Asaph St is easily accessible by car, situated between Madison St and Montgomery St, providing a centralized point for renters in Alexandria, Arlington, and points along the Potomac River.
The standard hours of operation for this Budget Car Rental branch are generally structured around typical business and weekend travel schedules, though customers should always confirm current hours directly when booking. The usual operating hours are:
- Monday to Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: 9:00 AM – 1:00 PM
It is important for customers to be aware that returns must be completed during office hours, as after-hours returns are typically not permitted at this specific location, according to general corporate guidelines for this address. Leaving a vehicle after closing time without explicit confirmation is strongly discouraged, as the renter remains responsible for the car until the contract is formally closed on the next business day, including any potential charges for damage or theft.
As a corporate Budget Car Rental branch, this Alexandria location provides a comprehensive suite of services aimed at making the rental process flexible and convenient for various customer segments, from local residents to business travelers.
- Extensive Vehicle Fleet: Offers a diverse range of vehicles, including fuel-efficient economy and compact cars, mid-size and full-size sedans, SUVs for family travel or extra luggage, minivans for larger groups, and sometimes premium/luxury options, depending on inventory.
- Long-Term Car Rental: Provides options for renting a car for an extended period, which can be a cost-effective solution for temporary assignments or other long-duration needs.
- One-Way Car Rental: Facilitates rentals where the vehicle is picked up in Alexandria, VA, and dropped off at another authorized Budget location elsewhere. This is ideal for cross-state or long-distance travel.
- Fastbreak Service: A loyalty program designed to expedite the rental process for enrolled members, often allowing a quicker transition from counter to vehicle by presenting a driver's license and identifying as a Fastbreak member.
- Pick-up Service: A complimentary pick-up service may be available for customers. Renters should contact the local office directly using the location phone number listed on their reservation confirmation to inquire about and arrange this service.
- Required Credentials: Renters must typically present a valid, active U.S. or Canadian driver's license and a valid credit or debit card for the deposit. International travelers need a driver’s license, passport, and potentially an International Driving Permit if their license is not in the Roman alphabet. All renters must generally have a clean driving record and be at least 21 years of age, though an underage surcharge may apply for drivers under 25.
The Budget brand focuses on providing practical, budget-conscious rental solutions with a recognizable level of service and a reliable fleet. For the local Virginia user, this translates into several key features and benefits.
- Neighborhood Convenience: Situated in a hotel lobby in a dense urban area like Alexandria, this location offers a convenient, non-airport alternative for local renters who need a car without the hassle of traveling to a major airport hub.
- Corporate Backing: As a corporate location, it is directly supported by the national Budget system, often ensuring adherence to brand standards, though the specific experience can still depend heavily on local management and staffing.
- Direct Contact: The provision of a local phone number allows customers to directly contact the specific branch manager or agent for questions regarding vehicle availability, policy clarifications, or to arrange the pick-up service.
- Flexibility with Payment: Budget typically accepts both credit and debit cards for rentals, though specific deposit requirements and policies may apply when using a debit card, especially concerning additional drivers and verification procedures.
- Online Tools: Customers can leverage Budget's online reservation system, which is integrated with travel platforms, allowing for easy comparison of rates, booking of car types (from small cars to SUVs and vans), and management of reservations with features like free cancellation on many non-prepaid bookings.
- Value Proposition: Budget aims to be a competitive option in the Virginia car rental market, often attracting customers looking for affordable rates and promotional offers, particularly when booking early or during off-peak seasons.
For making a reservation, confirming pick-up details, or inquiring about specific policies at this Northern Virginia location, customers are advised to use the contact information provided:
- Address: 801 N St Asaph St, Alexandria, VA 22314, USA (Located in the Sheraton Hotel & Suites Lobby)
- Local Phone: (571) 895-6771 (or +1 571-895-6771)
- Operating Hours: Mon–Fri: 9:00 AM – 5:00 PM; Sat–Sun: 9:00 AM – 1:00 PM (Holiday hours may vary)
Choosing the Budget Car Rental location in Alexandria, VA, offers a compelling mix of brand reliability and localized convenience. What makes this particular office a consideration for residents and travelers in the Virginia, Maryland, and D.C. area is its strategic location and the core offerings of the national brand. The in-hotel location provides an easily recognizable, covered pick-up spot, which is convenient regardless of weather conditions. The option for one-way rentals makes it practical for those moving through the region or continuing a journey past the D.C. area. Furthermore, the availability of the Fastbreak service is a major time-saver for frequent renters who want to bypass the full counter process.
However, potential customers in Virginia should exercise due diligence, particularly regarding the customer service experience at this specific branch. Available public customer feedback indicates significant and recurring issues with staff conduct, cleanliness of vehicles upon pick-up, and consistent problems with reservation fulfillment and adherence to pricing, with some reports alleging discriminatory practices. While Budget as a company is an international brand, local execution can vary wildly. Therefore, while the centralized location and general brand services are strong features, customers should take precautions: confirm all rates, vehicle type, and requirements *before* arrival; inspect the vehicle thoroughly for cleanliness and damage before accepting the keys; and, if necessary, document every step of the pick-up and drop-off process with photos or video, including any interactions with staff. For those prioritizing a wide selection of vehicles and the convenience of a neighborhood location with the ability to book easily online, Budget at this address offers the framework of a global rental service, but local users must be prepared to be proactive in ensuring a satisfactory transaction.
Budget Car Rental Photos



Budget Car Rental Location
Budget Car Rental
801 N St Asaph St, Alexandria, VA 22314, USA
Budget Car Rental Reviews
Very bad experience picking up a car at this location. The 9am to 5pm hours are inconvenient as it is, but the customer service was the worst part. The person working there went over all the directions quickly and handed me the key. The car turned out to be super dirty with the mats having actual dirt all over them. When I told him he cleaned it and returned. I asked him some follow ups questions and he was extremely rude and disrespectful. He claimed I didn’t listen to anything he said and this must the first time I’m renting a car etc. This is a customer service role, people have follow up questions and it is not okay to be rude and out of line just because you have to explain something again or if it was not clear the first time around to the customer. It is absolutely not okay to make any unrelated and extraneous comments like he did. Thank god I can return the car elsewhere as I am not dealing with that person again or the inconvenient hours and set up of this place. Additionally, an email receipt was not provided at check in. He claimed it wasn’t required because be printed it out. He claimed I didn’t get it because I booked outside my company’s system (completely untrue and something he has no insight into). Just making excuses and rude comments for not doing it the right way is the most likely reason. Never returning to this location and dealing with such a hassle.
September 08 · Arunima Shuklai just got my car from an alternative budget location because this location treated me like trash. i will never rent or visit this hotel. i felt discriminated against and i was not accommodated for the discrimination. i met all the requirements online and they charge my major credit card listed as a suggested option, the location itself turned me away. i go to an alternative and i am accepted with the same card. i am a young black male and felt as if my money was not good here as i watch them service 95% white people no problem. thanks to another location i have a rental. but i was not accommodated for my commute to multiple locations. i paid for two rental trip out of pocket. the customers service is terrible. no one cares. everyone was dismissive of what i was asking and the agents adjusted my price from switching locations without even telling me. that’s actually considered sterling from their customers. i will tell everyone i know. i will never spend my money here again. i have been dealing with Budget sense 1pm. it is now 4:30 and they expect me to pay full price. no accommodation for their discriminatory actions and dismissive customer service. i could have been stranded for such poor communication because the money was on hold. luckily zi have options and no one should be treated like this. if it was an option for no stars i would pick that . totally unacceptable
July 31 · Paul WinstonHad a reservation with Budget/Avis in Alexandria, VA (N. Asaph St). Received a “looking forward to seeing you—just go to the Fastbreak counter…”message the day before. Arrived 15 minutes before pickup time. Was told they didn’t have any cars and did not expect to have any. Showed them my reservation, and the guy just shrugged and said they’ve been doing business like that for 5 years and he couldn’t tell me the number of times that customers had put their fists through the wall behind him. We could find no other car rental in the area so were stuck. Ended up eventually getting a train that took us out of our way, made us late, and ruined our plans. Sad state of affairs that this is acceptable business practice.UPDATE: Provided info to Xavier, per his response here. Received dead silence. Even more insulting!!
May 20 · K JohnsonHorrible costumer service from the young black male at the front desk at Avis/Budget (the same one other people have complained about in the reviews). I’ve never seen such a bad level of service in my life. It was a mix of lying, defying, and not caring. He first tried to tell us we definitely needed an SUV because we had a stroller… we were 2 adults and 1 toddler, 0 bags. That’s clearly a blatant lie to try to upsell us. Then, he wanted to charge us $90 for 1 day for a Toyota Camry. He gave us one set price, didn’t ask about add ons (insurance, additional drivers, child seat, etc, didn’t ask about anything) he just said the price was $90 firm, even when asked about it. He claimed that he had already applied the hotel resident discount but I can’t fathom why the price would’ve been that high for that car on a random Monday. Then he even tried to say the $90 was way cheaper than an uber to BWI (again, not true. The ride there is around $55-65). When I walked away he even said if I showed him the Uber was that low he could see what he could do regarding the pricing, but when I came back to show him he was very defiant and said there was no flexibility in the total price and if we didn’t like it we didn’t have to take it. Also when I asked him to break down the costs for me because I knew he was adding a bunch of extra things to jack up the price of the car, he refused to show me and said if I didn’t like the price I could just book it online... what kind of service is that? It’s outrageous. I would’ve booked online but it was disabled for this location, but of course he already knew that. I know people generally have bad experiences at car rental places but this was another level of intentional deceit, lying, gaslighting and defiance.I’d strongly advise management to look into this guy because it’s not the first time clients feel discriminated against by that man.
March 10 · Andrea PalacioI've been renting cars from this location for over a year, since I travel often for work. Hands down the best customer service experience I've had from a car rental agency. The gentleman at the front desk is especially helpful and prompt with getting the service completed in an efficient and timely manner. I highly recommend this location, I have not had any issues to speak of from the service or the vehicles.
July 28 · Mike Martin
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