Enterprise Rent-A-Car Introduce
Choosing a rental vehicle in the South Jersey region, whether for a quick weekend trip, essential business travel, or to cover a gap after an accident, requires a local provider you can trust. For New Jersey residents in the Berlin area and beyond, the Enterprise Rent-A-Car branch located on East Taunton Avenue serves as a key resource for both car and van rental needs. This local office aims to deliver on the global reputation of the Enterprise brand while maintaining the personalized service that is vital to a community-focused business.
The Enterprise Rent-A-Car at this location functions as both a dedicated car rental agency and a van rental agency, providing options for personal and larger group or hauling requirements. The business also proudly identifies as women-owned, contributing to the diversity of local commerce in the Berlin, NJ, area.
Our objective is to provide clear, factual information about this specific New Jersey Enterprise location, helping local users make informed decisions about their next vehicle rental. From the variety of vehicles available to the commitment to customer accessibility, this overview details what you can expect when you choose this local branch.
The branch is conveniently situated in Berlin, New Jersey, making it easily accessible for residents and visitors throughout Camden County and the surrounding South Jersey region. Its address at 71 E Taunton Ave, Berlin, NJ 08009, USA places it near major local roadways, facilitating quick pickup and return. This central location in Berlin is strategic for customers coming from towns like Voorhees, Sicklerville, and Hammonton, needing a reliable local spot rather than traveling to a distant airport location.
Accessibility is a key priority at this Enterprise Rent-A-Car branch. For customers with mobility concerns, the facility offers practical considerations to ensure a smooth rental experience from arrival to departure. This commitment is evidenced by the following accessible features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These features ensure that all customers, regardless of physical ability, can manage the rental process with greater ease and comfort.
As a comprehensive vehicle rental provider, this Enterprise location offers a variety of services designed to meet diverse customer needs, whether for personal or light commercial use. The core service offerings are categorized as a Car rental agency and a Van rental agency.
The types of rentals available generally span from economy cars perfect for daily commutes or errands, to full-size sedans for family comfort, and a range of SUVs for more spacious journeys. Additionally, customers seeking a larger vehicle for moving, group travel, or hauling equipment can utilize the van rental services. Enterprise’s standard operational procedures also extend to this branch, promising a degree of consistency across the brand.
- Passenger Car Rental (Economy through Luxury/SUV classes)
- Van Rental (Cargo vans, Minivans, and Passenger vans for various group sizes and moving needs)
- After-Hours Vehicle Returns (Drop-box available for key returns when the facility is closed)
- Pick-Up Service (Though subject to local guidelines and availability, typically offered)
- Multiple Payment Options (Accepts major credit cards and debit cards for rental transactions)
It is always advisable for New Jersey customers to contact the branch directly to confirm the availability of a specific vehicle class or to verify detailed rental policies, especially those concerning age requirements or additional drivers, which may be specific to New Jersey state regulations or company policy.
Beyond the standard vehicle rental services, the Enterprise Rent-A-Car branch in Berlin, NJ, presents several noteworthy features that enhance the customer experience, particularly for local users in the New Jersey community.
- Identifies as a women-owned business, supporting diversity in local entrepreneurship.
- Provides Active military discounts, offering financial relief and recognition for service members.
- Commitment to accessibility with wheelchair accessible entrance and parking.
- Adherence to the Enterprise 'Standard of Care' for vehicle maintenance and safety, including the 'Complete Clean Pledge' for vehicle cleaning and sanitization.
- Accepts various forms of payment including credit cards and debit cards.
The inclusion of an active military discount is a valuable benefit for the many military families and veterans residing in New Jersey. Furthermore, the dedication to a clean and well-maintained fleet is a central promise of the brand's 'Standard of Care,' which includes exceeding manufacturer guidelines for maintenance and performing a final quality check before every rental.
For current operating hours, specific vehicle reservations, or to inquire about any rental policies, local customers in New Jersey are encouraged to reach out to the branch directly using the following information:
Address: 71 E Taunton Ave, Berlin, NJ 08009, USA
Phone: (856) 753-4413
Mobile Phone: +1 856-753-4413
Please note that while the business often offers after-hours returns via a drop-box, customers should always verify the specific operating hours and after-hours procedures with the branch to ensure a smooth transaction. Operating hours can fluctuate, but a general framework often includes weekday hours and shorter hours on Saturday, with the location being typically closed on Sunday.
For residents and visitors in the South Jersey area, choosing the Enterprise Rent-A-Car on E Taunton Ave in Berlin offers a blend of convenience and specific benefits.
The availability of both standard car rentals and various van options makes it a versatile solution for numerous scenarios, from replacing a personal vehicle to managing a small-scale move. The convenience of a nearby local branch, as opposed to the often-bustling airport locations, allows for a more focused and potentially quicker rental process, especially during peak travel times.
Moreover, the reported positive interactions with staff members, such as a customer's appreciation for an employee named Nate who resolved a reservation issue "without any hassle," highlight the value of courteous and professional local staff who can navigate unexpected problems effectively. While another detailed review pointed out significant issues with vehicle condition and communication on one occasion—noting problems like a "Safety system malfunction," a nauseating interior smell, and worn-out wipers—the overall Enterprise brand commitment includes the 'Complete Clean Pledge' and rigorous maintenance standards. Customers who encounter any such maintenance or cleaning issues are always advised to report them immediately to the branch or Enterprise customer service to address the matter promptly, as the company strives to ensure vehicle safety and quality.
The combination of a professional, women-owned business, a visible commitment to accessibility, valuable discounts for military personnel, and a diverse fleet selection positions this Enterprise Rent-A-Car branch as a primary option for New Jersey residents seeking reliable local transportation solutions. When planning your next rental, whether for business or leisure, considering this Berlin, NJ, location will place you with a globally recognized brand that also maintains local operational features and discounts tailored for the community.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Enterprise Rent-A-Car Photos







Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
71 E Taunton Ave, Berlin, NJ 08009, USA
Enterprise Rent-A-Car Reviews
pickupofficedrivingpricessystemnumberoilphone
★ 5★ 4★ 3★ 2★ 1I have traveled for work for quite a while. I have rented more cars than I could possibly fathom. I almost always go with National Rentals. I understand that Enterprise and National are affiliated, and my company has chosen Enterprise as their preferred rental service. For this last business trip, I opted to drive instead of fly. I showed up to the rental facility in Berlin NJ. The first person I worked with was a tall gentleman. I think his name was Anthony. He was pleasant and pretty thorough. No complaints there! (thanks sir, much appreciated). From there, all down hill. I had an appointment, and from when I walked in to when I was driving the car off the rental lot, it was about an hour long process. Not something I am used to since with National you can just grab-n-go. But that is fine, not a big deal. I returned home to pick up my items from my house to leave for the trip. When I went back out to the car to leave for the business trip, the car showed "Safety system malfunction" and the car would not start. I powered the vehicle down, tried to start it, and it showed the same error and wouldnt start. I ended up reading a good portion of the vehicle manual I downloaded. Was not really helpful. Went back in the house, waited an hour. Same issue. I called Enterprise, and asked them to bring another car. "We are not interested in doing that. you have the option to call this number, and get the vehicle towed back to the lot. Then you will need to find a ride home, and come back to the rental facility tomorrow morning since it is 6pm and the facility is now closed." I had to leave for the business trip with a full day of customer meetings the following morning. Then they proceeded to give me a number for their Enterprise support. The number was Triple A, and they kept telling me the battery was dead on the phone. It was clearly not a battery issue. So I quickly got off the phone. I went inside my house for about another half hour. Defeated, I went back outside and tried again, and the car finally started. Since Enterprise was not willing to really help and I had to leave for my job and obligations, I left for the business trip not knowing if the vehicle was reliable or not. During the six hour drive, I realized that the car had a really off-putting stagnant mint smell coming out of the air vents. Pretty nauseating, whatever they sprayed it with while detailing the vehicle. On the six hour drive home following the business trip, it started to rain. So I tried the wipers. The wipers were absolutely shot, making it incredibly hard to see out of the windshield. Because they were fogged up as well, I had to use the defoggers which also blasted the cabin with that really bad old mint smell. The six hour drive home was made very difficult since the wipers were shot. So I made it back to NJ and returned the vehicle. I would probably not be leaving this review if it werent for the interaction I had with the workers who returned the vehicle. As they were going around to do the inspection, they asked me about my experience. I mentioned that it was rough, and mentioned the overall experience I had. One of the gentlemen chuckled and said "Right on. I hear ya. Sign here, and you can be on your way". So I signed and left, defeated.Will most likely not be renting from Enterprise again, as the overall experience was not something I was really a fan of.
October 11 · Francis LappNate is the best ! I had an issue with my original reservation and Nate was able to get me on the road without any hassle! Truly appreciated the professionalism and courtesy of the staff.
October 06 · David JamesThese folks are awesome. Fast, friendly and knowledgeable. I got a great deal and great service. I will definitely being going back to the Berlin location to rent again soon.
September 30 · ClaudeRented a Toyota Sienna Hybrid to drive from NJ to Ohio; 7 hour drive. The car had too many problems, alignment was off and my forearm had a workout by the end of the trip. The car alerted “Maintenance… contact dealer” before the end of the trip. The whole ezpass thing was a disaster, “pay by plate” who knows how much I will be charged when the bill comes in.
September 03 · Jasmine DavisHad a great experience. The service “is” excellent. They cared about what I needed. I will use Enterprise should I need another rental.
July 26 · Irma Nance
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