Enterprise Rent-A-Car Introduce
For residents across Northeast Ohio, whether you are dealing with a vehicle undergoing repair, planning a family trip across the state, or needing a reliable van for a large group event, securing dependable temporary transportation is essential. The Enterprise Rent-A-Car location in Streetsboro, OH, is not just another rental office; it stands out as a locally focused establishment known for its outstanding customer service and a commitment to accessibility and community support.
This particular branch, located right on State Route 14, identifies as a women-owned business. This distinction is a point of pride for the local team and provides an excellent opportunity for Ohio customers who prioritize supporting women in local leadership and business ownership. Furthermore, the dedication to customer care at this location is consistently highlighted in user feedback. One customer, traveling from out of state after encountering significant issues elsewhere, praised an employee by name, noting his ability to "quickly, politely & kindly get me into a different vehicle within 15 minutes." The customer service is so exceptional that they wished other locations would be "this focused on customer service," suggesting a level of local dedication that goes above and beyond the corporate standard.
The office provides a comprehensive range of car and van rental options, ensuring that the diverse transportation needs of the Ohio market—from the daily commuter to the large family group—are met. They offer the convenience of on-site services, easy payment options including debit cards and NFC mobile payments, and special considerations like discounts for active military personnel, further cementing their role as a valuable and supportive local partner in the Streetsboro and greater Portage County area.
If you're in a tough spot, such as having your main car in the repair shop, this local team has been a lifeline for many. As one Ohio customer stated, "Thankyou Enterprise for helping me thru a very rough time when my car was in repair for two months! A very nice group of people!" This sentiment highlights their compassionate and problem-solving approach to customer relations, which is invaluable when dealing with unexpected vehicle issues.
The Enterprise Rent-A-Car branch is strategically located to serve the communities in Portage and Summit Counties, including Streetsboro, Kent, Ravenna, and the greater Cleveland-Akron metropolitan area. Its positioning on a key state route ensures excellent visibility and easy vehicular access for both locals and those traveling through the region.
- Address: 9773 OH-14, Streetsboro, OH 44241, USA.
- Strategic Location: Situated on State Route 14 (OH-14), it offers straightforward navigation from major surrounding highways.
- Accessibility Features: The location is committed to accommodating all customers by providing essential accessibility features, including a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot.
- Proximity to Local Amenities: The office is near local hotels and businesses, which is convenient for out-of-town visitors or those needing a quick pickup or drop-off while completing other errands.
This Streetsboro location specializes in providing comprehensive vehicle rental solutions, ensuring customers can find the right vehicle for any occasion, from a temporary replacement to a special event transport.
- Car Rental Agency Services: Provides a wide range of rental cars, typically including economy, compact, midsize, full-size sedans, and SUVs, suitable for daily commuting, weekend trips, or insurance replacement needs.
- Van Rental Agency Services: Offers larger vehicle options such as minivans and passenger vans, which are perfect for family vacations, university groups, sports teams, or any scenario requiring seating for six or more people.
- Insurance and Replacement Rentals: Expert assistance for customers whose personal vehicles are in the shop due to an accident or mechanical repair, ensuring a seamless transition to a rental.
- Onsite Services: All transactions, including vehicle pick-up and drop-off, are conducted directly at the branch location, providing a streamlined and efficient rental process.
- Flexible Payment Options: Acceptance of major payment methods for customer convenience, including Credit Cards, Debit Cards, and modern NFC mobile payments.
- Additional Driver Options: Policies allow for the addition of authorized drivers, such as a spouse or domestic partner, often without extra charges, to provide flexibility on longer trips (standard age and license requirements apply).
The Enterprise Streetsboro branch is defined by its commitment to community values, excellent service, and accessible operations, which distinguish it within the Ohio car rental market.
- Identifies as Women-Owned: This is a significant highlight, positioning the branch as a leader in diversity within the local business community and offering customers an opportunity to support women-led enterprise.
- Exceptional Customer Service: As noted by customers, the staff is highly focused on a positive experience, demonstrating politeness, kindness, and problem-solving capabilities, even when correcting issues that may have occurred at other locations.
- Support for Active Military Personnel: The location proudly offers Active Military Discounts, which is a valuable feature for service members in the area and a reflection of the business's community support.
- Accessibility Focus: By offering a Wheelchair Accessible Entrance and Parking Lot, the branch ensures that their services are available to all members of the Ohio community, regardless of mobility needs.
- Seamless Rental Experience: The staff's efficiency, as demonstrated by the ability to quickly resolve vehicle issues and transition a customer into a new rental within minutes, ensures minimal disruption to travel plans.
- Local Expertise: Operating as a neighborhood location, the team possesses local knowledge that can be beneficial for customers navigating the Streetsboro and Northeast Ohio region.
To reserve a car or van, inquire about specific vehicle availability, or learn more about discounts, customers in the Ohio area can contact the Enterprise Rent-A-Car Streetsboro branch using the following details:
- Address: 9773 OH-14, Streetsboro, OH 44241, USA
- Primary Phone: (330) 422-1114
- Mobile Phone (Local Contact): +1 330-422-1114
- Online: *Please search the corporate website for online reservation and management tools.*
For Ohio residents, choosing the Enterprise Rent-A-Car in Streetsboro is advisable for several compelling reasons centered on service quality and community values. The primary reason is the **Demonstrated Excellence in Customer Care**, which far exceeds typical expectations. Customers facing stressful situations, particularly those needing a car replacement after an accident or repair, have praised the team for being a "very nice group of people" who helped them "thru a very rough time." This local human touch, as exemplified by employees who are willing to go the extra mile to quickly and kindly resolve complex issues, transforms a transaction into a truly supportive experience.
Secondly, the combination of **Community Inclusivity and Support** is a defining feature. Identifying as a women-owned business and offering targeted discounts to active military families shows a strong ethical commitment to the local community. Furthermore, the investment in a wheelchair-accessible entrance and parking lot ensures that all members of the Ohio public can access their transportation needs without complication, making it a genuinely inclusive option.
Finally, the location provides the **Reliability of a Major Brand with the Warmth of Local Ownership**. Customers receive the assurance of a diverse, well-maintained fleet of cars and vans, backed by the operational standards of a global company, but delivered through a local team renowned for its personalized attention and efficiency. This balance of reliability, convenience, and outstanding, empathetic customer service is what makes the Streetsboro Enterprise Rent-A-Car location a superior choice for your temporary vehicle needs in Northeast Ohio.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Alex at this location is one of the best employees with Enterprise. I traveled from TN and had horrible experiences & issues at my original location & with the condition of 2 rental vehicles. Alex was able to quickly, politely & kindly get me into a different vehicle within 15 minutes. I wish all the locations were this focused on customer service. You might want to send him out to provide training! If I could rate higher than 5 stars I would.
July 14 · Lynn PlesotisThankyou Enterprise for helping me thru a very rough time when my car was in repair for two months! A very nice group of people!
October 02 · Sue AiglerEnterprise in streetsboro, Ohio is the best one I’ve rented from. The gentleman up there was very informative; fast & efficient on the checkout. A car I wanted was returned while I was checking out .. they got the car cleaned out in minutes and given to me. I will come again
July 08 · Andre CraigI recently rented a car to drive to Tennessee to visit my Grandson. I reserved a car a few weeks early at a very good price. When I arrived to pick it up, I asked if I could get something a little bigger without spending a lot more money. Employee, Shannon ( not sure if spelling) was courteous, helpful and found me a bigger vehicle for a very good price. He very patiently showed me how to work all the buttons and the shifter ( which was very different). Shannon got me on the road very quickly. Upon my return, Shannon was there and again was very professional and courteous and the check-in return was prompt. I want to add that the other employees I encountered were friendly and helpful. A nice group of people. I plan this same visit a few times a year and highly recommend the Streetsboro Enterprise!
November 19 · Leslie HoffmasterStreetsboro team outstanding - friendly, easy to work with, they go out of the way to get you the vehicle you want.
July 15 · F. Roy Fernando
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