Cathay Express Transportation

- 41-05 74th St. #5g, Elmhurst, NY 11373

For many New Yorkers, particularly seniors, individuals with disabilities, and those requiring medical appointments, finding truly reliable, professional, and accessible transportation is a necessity, not a luxury. Cathay Express Transportation, with its central base in Elmhurst, Queens, specializes in this critical, high-touch service area. Operating primarily as a Handicapped transportation service and Non-Emergency Medical Transportation (NEMT) provider, this agency is dedicated to offering safe, dignified, and timely transit solutions across the entire New York City region and beyond.

Cathay Express Transportation goes well beyond the basic 'car rental' model; it is a full-service transportation system designed to meet complex mobility and logistical needs. They provide not just vehicles, but a comprehensive care system, ensuring that clients—whether needing a routine doctor appointment ride or specialized stretcher transport—receive professional, door-to-door assistance. This focus makes them an invaluable resource for families, healthcare facilities, and senior living communities throughout the boroughs. Furthermore, the availability of their service is notably extensive, with operations active 24 hours a day, 7 days a week, ensuring vital access to appointments at any hour.

Cathay Express Transportation is centrally located in Queens, making it a highly accessible hub for servicing all five boroughs, Long Island, and even parts of New Jersey. The primary address is 41-05 74th St. #5g, Elmhurst, NY 11373, USA.

The Elmhurst location is excellent for logistical coordination, situated close to major Queens thoroughfares and a quick drive from both Manhattan and Long Island. For clients or family members who may need to visit the office, the location itself features a Wheelchair accessible entrance, reflecting the company's commitment to accessibility from the ground up. This central Queens location allows the team to efficiently manage their wide-ranging service area, which includes the entirety of New York City (Manhattan, Brooklyn, Queens, Staten Island, and The Bronx), as well as Long Island, Upstate New York, and New Jersey. This expansive service territory is a significant advantage for New Yorkers whose medical or personal travel frequently crosses municipal or state lines.

The range of services provided by Cathay Express Transportation is extensive, covering virtually every non-emergency transportation need for seniors and individuals with mobility challenges. Their services are designed for maximum safety, comfort, and logistical convenience.

• Non-Emergency Medical Transportation (NEMT): This core service includes all forms of scheduled medical travel, such as Dialysis Transportation, Physical Therapy Appointments, Doctor and Dentist Appointments, Nonemergency Hospital Visits, and transport to Skilled Nursing Facilities or Healthcare Facilities.
• Accessible Vehicle Fleet: They operate a specialized fleet including Wheelchair Accessible Taxi and Wheelchair Ambulette services. Their vehicles are equipped with essential safety and comfort features like hydraulic lifts, high-top vans, and air conditioning.
• Specialized Mobility Assistance: Services cater to all levels of need, offering Ambulatory Transportation, Wheelchair Accessible Transportation, and highly specialized Stretcher Transportation for non-ambulatory patients.
• Comprehensive Airport Transportation: They offer full Airport Transportation Service including Handicap Airport Transportation, Airport Pick Up, and Wheelchair Accessible Airport Shuttles to and from NYC airports (JFK, LGA, EWR).
• Door-to-Door and Assisted Service: All bookings are typically provided as a Door Service, meaning trained drivers offer assistance from the patient’s initial location into the vehicle and safely to the final destination, providing true Assisted Living Facility support.
• Financial and Logistical Services: The agency manages complex payment logistics, accepting Medicare Transportation and Private Pay arrangements. They also offer Medical Logistical Coordination to streamline the patient transport process for families and institutions.
• General and Social Transport: Beyond medical needs, they facilitate transport for everyday life, including Senior Transportation Services for running errands, Prescription Pickups, Family Events, and even City Tours in their comfortable fleet.
• Technology and Safety: Vehicles are equipped with GPS Tracking systems to ensure real-time monitoring and timely arrivals, and all drivers are professionally trained, often in CPR and defensive driving.

The defining features of Cathay Express Transportation emphasize reliability, extensive coverage, and a focus on dignified patient care.

• 24/7 Availability: A crucial highlight for New York, the 24 hours a day, 7 days a week operation ensures that transport is available for early morning dialysis, late-night hospital discharges, or any urgent, non-emergency need.
• Broad Service Area: The ability to provide continuous, high-quality service across the Five Boroughs, Long Island, Upstate New York, and New Jersey is a major logistical benefit, especially for long-distance medical travel.
• Specialized Fleet Equipment: The use of vehicles with features like Hydraulic Lifts & High-Top Vans and high-quality restraints guarantees the safety and comfort necessary for passengers using wheelchairs or stretchers.
• Comprehensive Medical Acceptance: The acceptance of Medicare Transportation is a vital feature for seniors, demonstrating their integration into the healthcare transport system and easing financial burdens for eligible New York residents.
• Trained Professional Staff: The drivers are more than just chauffeurs; they are trained handlers who provide essential Door Service and assistance, ensuring that the transport is safe, comfortable, and respectful for the elderly and disabled community.
• Versatile Service Portfolio: The unique combination of NEMT, Ambulance Service (non-emergency), and standard accessible taxi services in one provider simplifies the process of finding the right vehicle for different needs, from a routine appointment to a celebratory family event.

For a service as crucial as accessible or medical transportation, direct communication is necessary to confirm the patient’s specific needs, insurance coverage details, and scheduled pick-up times.

Address: 41-05 74th St. #5g, Elmhurst, NY 11373, USA

Phone: (212) 261-5555

Mobile Phone: +1 212-261-5555

Given their 24/7 operation, New York users are encouraged to call the primary phone number, (212) 261-5555, at any time to arrange immediate service or pre-book complex medical transfers. This is the best way to leverage their Medical Logistical Coordination services and ensure that all specific requirements—such as stretcher needs or two-person assistance—are met perfectly. The central number serves as the single point of contact for all of their multiple locations across the region.

Cathay Express Transportation is the definitive choice for New Yorkers seeking specialized, reliable, and professional transportation solutions for the elderly and those with disabilities. While traditional car rental agencies focus on self-drive needs, Cathay Express fulfills the far more critical need for assisted and safe passenger transport.

They are worth choosing because they offer peace of mind in a service area where reliability and compassion are non-negotiable. The 24/7 availability ensures that a critical service is always available, a standard many regular taxi or car services cannot guarantee. The specialized fleet, equipped with hydraulic lifts and safety restraints, combined with drivers who provide door-to-door assistance, guarantees a safer, more comfortable, and more dignified experience than typical public transit or a non-specialized cab.

For families coordinating care, particularly those utilizing Medicare Transportation or requiring multi-location travel across New York, Long Island, or New Jersey, Cathay Express Transportation provides an integrated, professional solution that simplifies complex logistics and ensures their loved ones arrive safely and on time, every time.

Cathay Express Transportation

41-05 74th St. #5g, Elmhurst, NY 11373, USA