Enterprise Rent-A-Car Introduce
For Southern California residents and visitors alike, Enterprise Rent-A-Car is a highly recognizable name, synonymous with a commitment to customer service and a sprawling network of neighborhood locations that make renting convenient. The San Diego location at 2942 Kettner Blvd—nestled near the vibrant Little Italy district and the edge of the Downtown core—serves as a crucial hub for local users needing a vehicle for insurance replacement, quick weekends away, or extended business trips. This neighborhood branch offers a distinct, customer-centric experience compared to high-volume airport counters.
A notable highlight of this specific Enterprise branch is its proud identification as a **women-owned business**. This designation reflects a commitment to diversity and community leadership, which can be an important factor for local California users choosing where to spend their money. Moreover, Enterprise maintains its national policy of offering discounts to the active military community and veterans, a highly valuable feature in the San Diego region, which is home to numerous military bases and installations.
The vehicle selection at this location is comprehensive, covering everything from compact, fuel-efficient cars—ideal for navigating San Diego’s urban streets—to full-size SUVs and large passenger vans necessary for California family vacations or group outings. Enterprise's dedication to maintaining a reliable fleet, backed by their certified vehicle standards, means local users can typically expect a clean, well-maintained car. However, it is essential for customers to be aware of the specific operating hours of this neighborhood location, as its closing time can be much earlier than airport facilities, which can lead to significant inconvenience if a confirmed reservation is scheduled after the posted hours, as noted in public feedback.
Enterprise Rent-A-Car at 2942 Kettner Blvd functions as a vital, convenient neighborhood car and van rental agency for the greater San Diego area. It is perfectly positioned to serve the residential and business communities near Downtown, Little Italy, and those requiring temporary vehicle replacement services. Unlike 24/7 airport locations, this branch focuses on personalized, community-level service, evidenced by customer feedback highlighting exceptional one-on-one interactions.
The facility provides a wide variety of vehicles to suit California's diverse travel needs. Whether a local user requires a reliable sedan for daily use while their personal car is in the shop, a minivan to transport a soccer team, or a pickup truck for a weekend project, Enterprise maintains a selection to meet demand. The consistent availability of vehicles is a core part of their service model.
In addition to its role as a women-owned business, this location extends the company’s broad commitment to accessibility, ensuring all customers, regardless of physical mobility, can conduct their business easily. The branch accepts modern payment methods, making transactions seamless for busy professionals and tourists exploring the California coast.
The Enterprise Rent-A-Car office is situated in a highly accessible and central part of San Diego, just north of downtown, making it easy to reach from various local neighborhoods.
- **Address:** 2942 Kettner Blvd, San Diego, CA 92101, USA
As a neighborhood location, the hours of operation are generally structured for a typical business day, which customers must carefully verify prior to booking. Public information indicates a typical schedule that includes:
- **Monday - Friday:** 8:00 AM - 6:00 PM
- **Saturday:** 9:00 AM - 2:00 PM
- **Sunday:** Closed
It is critical for all local users to note the limited hours, especially the Saturday closure time and the fact that the location is typically closed on Sundays, as booking a pickup outside of these hours will result in the inability to retrieve the car. Customers are strongly encouraged to contact the branch directly to confirm their pickup time, especially if the automated system generates a time close to the closing window.
The facility features several important accessibility elements, reflecting a dedication to serving all community members:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Furthermore, the location offers convenient on-site parking for customers, making the pickup and drop-off process more streamlined.
The Enterprise Rent-A-Car branch on Kettner Blvd provides a comprehensive suite of rental services designed for both personal and business travel within California and beyond:
- **Vehicle Rental:** The core offering includes the rental of a wide selection of vehicles classified into several categories:
- **Cars:** Economy, Compact, Mid-size, Full-size Sedans, and Hybrid vehicles.
- **SUVs:** Small, Standard, and Large SUVs, perfect for road trips to the mountains or beaches.
- **Vans:** Minivans (7-passenger) and 12- and 15-passenger vans for group transportation.
- **Luxury and Specialty:** Premium, Luxury sedans, Convertibles, and Pickup Trucks for specialized needs.
- **Local Pick-up Service:** A signature service of Enterprise is the free pick-up service from a customer's home or office, a major benefit for local users whose car is undergoing repairs or who simply need a ride to the branch. Customers should call the location to arrange this service.
- **Flexible Payment Options:** The location accepts major forms of payment, offering a variety of methods for deposits and final transactions:
- Credit Cards (Required for certain premium and luxury vehicle classes).
- Debit Cards (Accepted for rental, though additional identity and address verification may be required).
- NFC Mobile Payments (For quick, contactless counter transactions).
- **Insurance and Protection Options:** Customers can purchase various protection products, including Loss Damage Waiver (LDW) and Supplemental Liability Insurance, to provide peace of mind while driving across California highways.
This Enterprise location offers several distinct features that make it a compelling choice for San Diego users:
- **Women-Owned Business Designation:** This status highlights the local ownership and management, providing an opportunity for local patrons to support a diverse business within the community.
- **Active Military Discounts:** Enterprise offers discounted rates for active-duty military and government employees. For personal/leisure travel, a discount of 5% off base rates is available, and specialized contracted rates apply for official government or temporary duty travel.
- **Exceptional Customer Service:** Public reviews frequently praise specific staff members for being professional, friendly, and attentive, indicating a strong commitment to high-quality, personal customer interactions that distinguish it from automated airport processes.
- **Neighborhood Convenience:** The location provides on-site parking and the highly valued pick-up service, removing common logistical barriers associated with needing a rental car when one's own transportation is unavailable.
- **Vehicle Quality Pledge:** Enterprise ensures its vehicles are well-maintained and backed by their "Complete Clean Pledge," providing assurance of vehicle cleanliness and road readiness.
To arrange a pick-up, confirm a reservation, or inquire about fleet availability and military discount details, customers should use the following contact details:
- **Address:** 2942 Kettner Blvd, San Diego, CA 92101, USA
- **Phone:** (619) 294-7774
- **Mobile Phone:** +1 619-294-7774
Choosing the Enterprise Rent-A-Car at 2942 Kettner Blvd is highly recommended for San Diego residents, especially those requiring **vehicle replacement rentals**, due to the unparalleled convenience of the free local pick-up service. The consistently reported high-quality, friendly, and attentive customer service, often praised in public reviews, suggests this neighborhood branch excels at the personal touch, which is invaluable when dealing with the stress of an insurance or service repair rental. The fact that the branch is a women-owned business and offers specific military/government discounts further strengthens its appeal to value-conscious and community-minded California users.
However, the single most critical factor that must be explicitly checked is the branch's **strict operating hours**. Public feedback confirms that the online booking system may mistakenly allow reservations for pick-up times after the physical office has closed (e.g., booking for 4:00 PM when the office closes at 2:00 PM). This error can completely disrupt travel plans, leaving customers stranded and forcing expensive, last-minute alternatives.
Therefore, while the local service and vehicle quality are high-value propositions, any customer booking a vehicle must take the precautionary step of immediately **calling the Kettner Blvd branch** after booking to verbally confirm the pickup time aligns with the posted opening hours, particularly for reservations made late in the day or on a Saturday. For all its excellent features, the customer must actively guard against a system failure regarding scheduling. By taking this simple extra step, local users can maximize the benefits of this reliable, community-focused rental agency.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2942 Kettner Blvd, San Diego, CA 92101, USA
Enterprise Rent-A-Car Reviews
pick upcheckflightsan diego airportdebit carddollarsemployeeminivancompetitivegentleman
★ 5★ 4★ 3★ 2★ 1I booked a car with Enterprise for August 9th, with a confirmed pickup time of 4:00 PM. However, when I arrived at the location, the office was already closed — their posted working hours ended at 2:00 PM.This is incredibly frustrating. If the office closes at 2 PM, the system should never allow bookings with pickup times after that. Because of this error, my plans for the day were completely disrupted. I had to scramble to find another rental company last-minute, which was not only stressful but also more expensive.Enterprise’s failure to honor the scheduled pickup time caused major inconvenience. I expect a clear explanation and appropriate compensation. It should never be the customer’s responsibility to cross-check opening hours after receiving a confirmed reservation.
September 06 · MichaelGardenTuvone provided exceptional service at the Enterprise location in Little Italy, San Diego, California. He was professional, friendly, and very attentive, making the rental process smooth and pleasant. I’m truly grateful for he outstanding assistance. The facility was spotless, well-organized, and very welcoming, which made the overall experience excellent.
October 04 · Ruth LopezAwesome rental place - great alternative to the airport location. I accidentally picked this place instead of the airport car rental location. It is about a 15 minute walk or 5 minute run (ha like I did) and there is a sidewalk the whole way. Worked out great. About $50 cheaper and even though I had to wait for about 20 minutes for a car to be available, customer service was awesome and I got an upgrade to a large SUV from a standard car. Small location, but it worked great for us. Highly recommend.
October 16 · Jacob BroadheadOverall Experience:Great experience overall! We initially reserved a cargo van, but it ended up being too tall for our needs (though that’s usually a good thing). The staff quickly accommodated us with a minivan instead, which worked out perfectly. Everyone was friendly and helpful—I’d definitely rent from here again!Location Feedback:I booked using a corporate code through our work portal (Concur). As a President’s Club member at Hertz and a President’s Circle member at Avis (45+ rentals per year), I’ve never been charged a young driver fee, as corporate rentals typically exempt it. While we were able to switch the rental to my mom, the charge was unexpected.I’d highly recommend reviewing the total cost, fees, and upfront charges before pulling the car from the lot. This would not only save your staff time but also create a more transparent experience. It felt a bit like the total cost was being revealed only after we were already at the vehicle, which could have been avoided with a quick review beforehand.
April 03 · Gordon KlingSuperior customer service. My original reservation was with USave. What a poor operation. I left from there and went straight to Enterprise. Sarah Najeeb and Nick Fisher at the Kettner Blvd San Diego were EXCELLENT. Extremely professional! I will definitely be returning to Enterprise for all my rental needs. My appreciations to Sarah J and Nick F.
August 05 · Za Yb
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