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Cleveland Rental Car Center
- Cleveland Rental Car Center, 19601 Maplewood Ave, Cleveland, OH 44135

Car rental agency, Van rental agency ★4.0

Cleveland Rental Car Center, 19601 Maplewood Ave, Cleveland, OH 44135, USA

4.0
First time here. I came to pick up my son after his trip. The parking lot area has about 20 parking spots, 4 handicap parking and employee parking all in the same area. It is a 2-hour parking limit for visitors. This is a private tollway zone. - Dave
Cleveland Rental Car Center Overview Intro Detail Photos Location Reviews

Cleveland Rental Car Center Introduce

For any Ohio resident heading out of state, an incoming visitor exploring the Great Lakes region, or a local needing temporary transportation, the Cleveland Rental Car Center is the single, centralized hub for ground transportation needs in Northeast Ohio. This facility is the official consolidated rental center serving the Cleveland Hopkins International Airport (CLE), a designation that brings together all the major car rental agencies under one roof to streamline the travel experience. It functions as a comprehensive Car rental agency and Van rental agency, providing local users with an efficient, reliable, and diverse selection of vehicles for both business and leisure travel across the state and beyond.

The primary goal of the Cleveland Rental Car Center is to remove the typical hassle associated with renting a vehicle at a major airport. By consolidating the services of multiple well-known brands, travelers can easily compare rates, choose the perfect vehicle—from a compact sedan for a city trip to a spacious SUV or Van rental for a family vacation—and utilize the convenience of dedicated shuttle service. Customer feedback often highlights the personal touch and excellent service found here, where helpful counter staff go the extra mile to ensure travelers find the vehicle that best suits their needs, like the family who appreciated the upgrade that made their long Ohio road trip significantly more comfortable.

This dedicated facility ensures a smooth start and finish to any trip, providing a wealth of onsite services and maintaining a welcoming, accessible environment for all members of the diverse Ohio community.

Location and Accessibility for Ohio Users

The Cleveland Rental Car Center is strategically located just minutes from the main airport terminal, ensuring quick access for arriving and departing passengers. It is a purpose-built facility designed for maximum efficiency in the rental and return process.

The official address for the center is:

  • 19601 Maplewood Ave, Cleveland, OH 44135, USA
While the center is a short distance from the main terminal, accessibility is seamless. The airport operates a dedicated, complimentary shuttle service that runs continuously, 24 hours a day, 7 days a week, between the airport's Ground Transportation Center (GTC) and the rental car facility. The shuttle ride is typically a brief 5-7 minute trip, ensuring minimal waiting time.

Crucially for all travelers, the facility itself is committed to full accessibility, featuring:

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Furthermore, the public areas, including visitor parking, are clearly marked. As a multi-tenant facility, the parking areas for quick pick-up and drop-off are carefully managed, with designated visitor spots often having a 2-hour time limit to ensure flow and availability, which is important for those picking up or dropping off family members traveling with a rental car.

Comprehensive Rental and Onsite Services Offered

As a consolidated hub, the Cleveland Rental Car Center provides a comprehensive list of services, primarily focused on vehicle rentals and convenient Onsite services. The core offering is vehicle access, supported by logistical features that make the process efficient.

  • Consolidated Car and Van Rental Agency Services: Housing multiple major national and international car rental brands, offering travelers a one-stop-shop for vehicle comparison and booking.
  • Diverse Fleet Availability: Providing a wide range of vehicle types including economy cars, compact cars, full-size sedans, SUVs, minivans, and large passenger Van rental options to accommodate single travelers, families, and groups.
  • 24/7 Airport Shuttle Service: Complimentary, continuously running shuttle service between the Cleveland Hopkins International Airport (CLE) terminal and the rental car center location, operating 365 days a year.
  • Onsite Customer Service Counters: Dedicated counter space for each rental agency to handle bookings, upgrades, paperwork, and provide personalized customer assistance.
  • After-Hours Vehicle Returns: Most agencies at the center offer secure after-hours return options, allowing travelers with late-night or early-morning flights to drop off their keys in a secure drop box.
  • Flexible Payment Methods: Accepting a variety of standard payment options for convenience, including Credit cards, Debit cards, and modern NFC mobile payments.
  • Express Programs and Skip-the-Counter Options: Many of the resident rental agencies offer loyalty programs and online check-in services to expedite the process, allowing members to bypass the counter and proceed directly to their vehicle.
  • Vehicle Maintenance and Inspection: Providing a dedicated area for vehicle preparation and cleaning to ensure every car meets a high standard of cleanliness and safety before it is rented out.
Key Features and Highlights for Local Travelers

The center's operational features and community-focused attributes make it a welcoming and efficient choice for all local and visiting Ohio users.

  • High Level of Inclusivity: The center is recognized as an LGBTQ+ friendly and Transgender safespace, fostering an environment where every traveler feels respected and welcome from the moment they arrive.
  • Streamlined Airport Access: The free, dedicated, and round-the-clock shuttle ensures that the short distance from the terminal is never an inconvenience, saving travelers the stress of finding or waiting for off-airport transport.
  • Onsite Service Convenience: The consolidation model means that all rental transactions, from pickup to drop-off and after-hours returns, are managed within a single, dedicated location, simplifying travel logistics significantly.
  • Variety of Vehicle Upgrades: As noted by customer feedback, counter staff are well-trained and helpful in guiding customers toward vehicle options (like upgrades) that genuinely enhance their travel experience, especially for long drives across Ohio.
  • Modern Payment Options: The acceptance of major payment types, including NFC mobile payments, makes the financial transaction quick and secure for technologically savvy users.
  • Security and Management: The facility is well-managed, with defined visitor parking rules and a secure area for rental company operations, contributing to a safe and organized customer experience.
Contact Information

For all inquiries, including directions, specific agency hours, or shuttle service details, the center's location information is as follows:

  • Address: 19601 Maplewood Ave, Cleveland, OH 44135, USA
  • Note: To contact a specific car rental agency (e.g., Avis, Budget, Enterprise, Hertz, National, etc.), travelers should use the respective phone number provided on their reservation confirmation, as the facility itself does not have a single public contact number.
Travelers arriving at CLE should follow the "Ground Transportation" signs inside the terminal to locate the free shuttle pick-up area.

What Is Worth Choosing the Cleveland Rental Car Center

For any traveler in Ohio, the Cleveland Rental Car Center represents the ultimate convenience and professionalism for vehicle renting. It is worth choosing this centralized facility because it eliminates the logistical confusion of dealing with multiple, scattered rental offices. Instead, you get a single, efficient, and well-organized process. The 24/7 dedicated shuttle service guarantees that no matter when your flight arrives or departs from CLE, your transition to and from your rental car will be fast and worry-free.

Beyond the logistics, the center's commitment to creating an inclusive, Transgender safespace and LGBTQ+ friendly environment means that every Ohio user or visitor can expect respectful, professional, and equitable service. This commitment, combined with the convenience of Onsite services, flexible payment options like NFC mobile payments, and the assurance of multiple major rental agencies competing to offer the best possible Car rental agency and Van rental agency options, makes 19601 Maplewood Ave the premier starting point for any journey in or out of Northeast Ohio.

Cleveland Rental Car Center Details

  • Service options

  • Onsite services
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Crowd

  • LGBTQ+ friendly
  • Transgender safespace
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Cleveland Rental Car Center Photos

Cleveland Rental Car Center Picture 1Cleveland Rental Car Center Picture 2Cleveland Rental Car Center Picture 3Cleveland Rental Car Center Picture 4Cleveland Rental Car Center Picture 5Cleveland Rental Car Center Picture 6Cleveland Rental Car Center Picture 7Cleveland Rental Car Center Picture 8Cleveland Rental Car Center Picture 9Cleveland Rental Car Center Picture 10

Cleveland Rental Car Center Location

Cleveland Rental Car Center

Cleveland Rental Car Center, 19601 Maplewood Ave, Cleveland, OH 44135, USA

Cleveland Rental Car Center Reviews

An average rating of ★4.1 from 718 user reviews.

shuttlesignageflightefficientpotholescheck inparkingdeskbudgetconvenient

★ 5★ 4★ 3★ 2★ 1

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