National Car Rental Introduce
Introduction / Overview: Your Trusted Pennsylvania Car Rental Partner
For residents and visitors of Northeastern Pennsylvania—whether you're traveling for business in Scranton or Wilkes-Barre, visiting family, or exploring the beautiful Pocono Mountains—having a reliable and comfortable car is essential. National Car Rental at the Scranton/Wilkes-Barre International Airport (AVP) in Avoca, PA, positions itself as a prime choice for your ground transportation needs. This established car rental agency is part of a trusted national brand, offering a streamlined rental experience backed by a commitment to quality and customer convenience.
The local Avoca branch provides a friendly, professional service environment focused on efficiency. It’s important to note for local community members that this particular agency identifies as women-owned, contributing to the diversity of local businesses in the Pennsylvania region. They aim to make the process of picking up and dropping off your vehicle as quick and hassle-free as possible, ensuring you can get on the road swiftly, a factor often praised by local users who appreciate the speed, especially for deposits.
Location and Accessibility: Right Where You Need to Be
The National Car Rental branch is strategically located directly at the Scranton/Wilkes-Barre International Airport (AVP), making it an ideal choice for air travelers flying into the region. The convenience of an on-airport location means less time spent waiting for shuttles and more time on the road. The address clearly places the facility within the main airport hub:
100 Terminal Rd Ste 10, Avoca, PA 18641, USA
For those utilizing public transportation, the airport is typically a main hub for regional bus services, which can provide connectivity from surrounding areas in Lackawanna and Luzerne counties, though direct public transit to the terminal may be limited, making it best accessed by car or taxi/rideshare for non-flyers. The facility is designed to be accessible to all members of the Pennsylvania community, featuring both a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment ensures that all customers, regardless of mobility needs, can easily manage their rental process.
Services Offered: Catering to Every Traveler
National Car Rental provides a comprehensive range of services tailored to both business and leisure travel. Their core offering is a diverse fleet designed to suit any purpose, from compact cars for solo travelers to larger SUVs for family vacations across Pennsylvania. Key services available at or through the AVP location include:
- Wide Selection of Rental Vehicles: A fleet that generally includes economy, compact, midsize, standard, full-size cars, SUVs (compact, midsize, full-size), minivans, and sometimes premium and luxury vehicles, ensuring the right fit for your trip.
- Flexible Payment Options: The facility accepts major credit cards and debit cards for rental transactions, providing flexibility for local customers. NFC mobile payments are also supported, streamlining the checkout process.
- Specialized Rental Policies: Including options for additional authorized drivers (with specific rules for debit card rentals), and policies for cross-border travel into Canada with certain vehicle classes.
- Optional Protection Products: Customers have the choice to purchase a Damage Waiver (DW) and Extended Protection, offering varying levels of coverage for loss or damage to the rental vehicle.
- Fuel Options: Customers can choose between prepaying for fuel, having the agency refill the tank upon return (We Refill), or refilling it themselves before dropping off the car (You Refill).
- Active Military Discounts: This location is proud to offer special discounts for active military personnel, a valuable feature for those serving our nation and their families in Pennsylvania.
- Loyalty Program Enrollment: Access to the global Emerald Club loyalty program, offering benefits like the Emerald Aisle (at participating locations) for faster service.
Features / Highlights: Why National Stands Out
The National Car Rental location in Avoca, PA, offers several key features that enhance the customer experience, making it a competitive choice for car rental in the region:
- Women-Owned Business: Supporting this agency means supporting a locally identified women-owned business right here in Pennsylvania.
- Military Savings: They offer active military discounts, providing appreciated value for service members in the area. It is always recommended to inquire about the specific details and requirements for this discount.
- Accessibility Focus: Dedicated accessibility features, including a wheelchair accessible entrance and parking, demonstrate a commitment to serving all community members and travelers.
- Streamlined Pick-up and Drop-off: The on-airport location is designed for speed, which many customers appreciate for quick transitions from flight to road, or vice-versa. Positive reviews frequently highlight the efficiency of the pick-up and deposit return process.
- Diverse Payment Methods: Accepting credit cards, debit cards, and NFC mobile payments offers maximum convenience for financial transactions.
Contact Information
For reservations, inquiries, or more specific questions about policies or current vehicle availability, you can contact the Avoca location directly:
Address: 100 Terminal Rd Ste 10, Avoca, PA 18641, USA
Phone: (570) 457-3624
Mobile Phone: +1 570-457-3624
What is Worth Choosing National Car Rental in Avoca, PA
Choosing National Car Rental at AVP offers a combination of convenience, community support, and customer-focused features, making it a smart choice for your car rental needs in Northeastern Pennsylvania. The location’s commitment to an efficient rental process means less waiting around and more time enjoying the beautiful cities, trails, and cultural attractions of the region. As a women-owned enterprise, your patronage supports local business diversity.
While the goal is always a flawless experience, as with any high-volume service, occasional issues related to vehicle cleanliness or quality control can occur, as mentioned in customer feedback. It is always advisable to inspect your vehicle thoroughly upon pickup and report any issues immediately to the counter staff to ensure they can be addressed, such as requesting a different vehicle if the one provided does not meet standards. The responsiveness to customer issues, even when not perfect, highlights a process for addressing concerns.
For those traveling on a budget, the availability of clear policies regarding debit card usage (such as the successful use of certain 'credit builder' debit cards mentioned in a review) can be a significant advantage, though renters should always confirm current deposit and requirement details directly with the branch prior to arrival. Ultimately, for a reliable vehicle, an on-airport location, and an operation that offers special benefits like military discounts and high accessibility, National Car Rental in Avoca provides an excellent, professional option for anyone needing dependable transportation in Pennsylvania.
The combination of a professional, national brand standard with a local, women-owned operation makes this Avoca location a compelling option for a hassle-free start or end to your Pennsylvania journey.
National Car Rental Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
National Car Rental Photos










National Car Rental Location
National Car Rental
100 Terminal Rd Ste 10, Avoca, PA 18641, USA
National Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Pick up and drop off was fast and friendly . I received my deposit back within 24hours or less after returning my rental. And for those who may not have a credit card you can use your Chime credit builder card (credit card) which allows you to deposit as much as you need using your own money instead of a credit limit and it work perfectly I had no issue at all.
July 08 · Anthony GeorgeAlways loved my National Experience. Not this time. Car was filled with smell of vape or cigarettes-had pet hair all over back and plastic pieces fell off of sun roof when we opened. When I returned they comped me “a day” on a seven day rental. Wow. Thanks. I’ll try Avis next time .
July 06 · Christopher PhillipsThe employees at the AVP counter are wonderful friendly people but wait until you have an issue and need emergency road side assistance. Then your perception of the company will change. Another outsourced group that could actually care less than you would expect or wish on your worst enemy. After hours (3.5) of being left on side of I84 in eastern Pennsylvania in 16 degree snow event the representative on phone told me there was nothing you be done to resolve my issue and car that wouldn’t start except to befriend someone at nearest gas station and ask for a ride. Would not even give me the phone # to the actual rental car desk at airport. Car was turned in 12 hours late and charged me $240 for extra day.Now looking for a way to send them a bill for my airline change fee / hotel stay / meals for my inconvenience.Having the highest status at the car company means nothing. Shop for best rate and the hell with loyalty because they don’t think loyalty matters much. Last years rental car budget was $16k well guess hertz gets it this year.
January 18 · BRAD STEINI had to leave a review. Was a little nervous when our company travel moved me to National because of the reviews I’ve seen here. My experience was top notch from start to finish. Got a very good car and pick up and drop off were seamless. Have another rental coming up and will be happy to rent here
April 13 · John H DavisExcellent. Staff. Great car …..I will use this Company in the future!!
August 28 · Judi Maxwell
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