Dimmples Car Rentals

- 6040 Earle Brown Dr Suite 106, Brooklyn Center, MN 55430

Introduction / Overview

Dimmples Car Rentals is a car rental agency with a presence in the Twin Cities metro area, situated in Brooklyn Center, Minnesota. As a locally accessible branch of a larger network, Dimmples Car Rentals aims to provide a hassle-free and affordable vehicle hire experience, catering to both residents and visitors seeking transport for short-term needs or extended use. Their operational philosophy, encapsulated by the slogan “Now, You Can Smile,” focuses on providing a wide selection of vehicles and striving to lower traditional rental barriers that sometimes frustrate local consumers.

Unlike some competitors that strictly adhere to credit card requirements, Dimmples Car Rentals promotes flexibility in its payment options and seeks to serve a broad segment of the Minnesota community. Located conveniently in the northern suburbs of Minneapolis, this agency is positioned as an accessible option for those in Brooklyn Center, Brooklyn Park, and surrounding areas who need reliable temporary transportation for business, leisure, or as a bridge during vehicle repairs.

The company offers a diverse fleet, ensuring that whether a customer needs a compact sedan for city driving or a larger SUV for a family trip up north, a suitable vehicle category is available. Furthermore, the agency has stated policies that address both long-term and short-term rentals, allowing local users to match the car hire period to their specific logistical needs. For Minnesotans looking for a rental service that attempts to simplify the booking and payment process, Dimmples Car Rentals positions itself as a customer-focused choice.

Location and Accessibility

The main office for Dimmples Car Rentals in this part of the metro area is located at a business hub in Brooklyn Center, MN. The exact address is 6040 Earle Brown Dr Suite 106, Brooklyn Center, MN 55430, USA. This location offers relatively easy access from major roadways and is situated in a prominent area of the city, making it a convenient destination for vehicle pick-up and drop-off.

In terms of physical accessibility, the location provides features necessary for all customers, particularly those with mobility limitations. The premises include a Wheelchair accessible parking lot, which is an important accommodation for clients needing extra space and proximity to the building entrance. While the specific layout of the interior suite is not detailed, the inclusion of accessible parking demonstrates an effort to accommodate all local renters from the moment they arrive at the facility.

Renters should note the precise suite number (Suite 106) to ensure they locate the correct office within the building complex. The strategic placement of this location in Brooklyn Center provides a localized alternative to the high traffic and often higher rates associated with airport-based rental agencies.

Services Offered

Dimmples Car Rentals offers a comprehensive range of services typical of a modern car rental agency, with an emphasis on customer-friendly options:

• Short-Term and Long-Term Rentals: The agency accommodates both daily and weekly rentals, as well as extended long-term arrangements tailored to users who need a vehicle for weeks or months at a time, such as during insurance claims or extended travel planning.
• Diverse Vehicle Category Booking: Customers can choose from an extensive selection of vehicle classes, including Compact Sedans, Compact SUVs, Full-Size Sedans, Full-Size SUVs, Sports Cars, Third Row SUVs, Trucks, and Vans/Minivans, ensuring options for every budget and group size.
• Flexible Payment Options: While major Credit cards and Debit cards are accepted for transactions, the company actively seeks to reduce common rental barriers by indicating that other payment means, such as Zelle, CashApp, Apple Pay, Cash, and e-transfer (in Canada), may be discussed and allowed during reservations and pick-up, depending on representative discretion and circumstances.
• Security Deposit Processing: A security deposit, typically around $200, is required for most rentals. The company states this deposit is generally refunded shortly after the vehicle is returned, with an official policy mentioning a typical refund window of one to three business days, though bank processing can extend this period.
• Pet-Friendly Policy: The agency allows pets in their rental vehicles, provided they are kept crated, acknowledging that many Minnesotans travel with their companion animals. Renters are responsible for returning the vehicle clean and free of pet hair to avoid detailing fees.

Features / Highlights

Several distinct features make Dimmples Car Rentals an option for consideration among local renters in the Twin Cities area:

• Broad Fleet Selection: The ability to rent everything from a fuel-efficient compact sedan to a large Third Row SUV or even a specialized Sports Car from a single local agency provides excellent flexibility for all types of travel.
• Competitive Daily Pricing: The company often promotes pricing starting as low as $39/day (or similar introductory rates), positioning itself as a value-driven option in the metropolitan car rental market.
• Focus on Reduced Rental Barriers: The stated willingness to consider various payment methods beyond traditional credit cards is a significant highlight for local users who may rely on debit cards or other electronic payment services.
• National Network: As a branch of a company operating in over 20 states across the U.S., the Brooklyn Center location is backed by a wider corporate structure, which may appeal to renters planning cross-state road trips.
• Customer Satisfaction Focus: The company’s stated goal is a memorable and stress-free experience, as highlighted by their slogan, which suggests a commitment to politeness and customer service interaction.

Contact Information

To schedule a vehicle or for general inquiries regarding the Brooklyn Center location, local users can use the following information:

• Address: 6040 Earle Brown Dr Suite 106, Brooklyn Center, MN 55430, USA
• Local Phone: (651) 382-7143
• Mobile Phone: +1 651-382-7143
• Toll-Free Customer Service: 1-800-651-2029 (Note: This is often provided for broader customer support)

What is Worth Choosing

Dimmples Car Rentals in Brooklyn Center is worth choosing for Minnesotans who prioritize payment flexibility and vehicle diversity. The agency's commitment to offering a broad fleet and considering debit cards and other non-traditional payment methods is a genuine convenience that reduces a common barrier to renting a vehicle in the Twin Cities. Furthermore, a factual customer report praises the company for excellent service, describing the staff as polite, kind, and helpful, and recommending them for both long-term and short-term rentals, suggesting a high-satisfaction service experience is possible.

However, local users must approach this rental agency with extreme caution and high vigilance due to highly specific and severe factual allegations of financial misconduct. A serious, documented customer complaint describes an alleged theft of the $200 security deposit upon vehicle return. The renter reported receiving a suspicious, bogus refund text message with an incorrect card number, followed by the company instantly blocking their phone number when they called to resolve the deposit issue. The customer was then allegedly forced to cancel their debit card to prevent further unauthorized access or identity compromise, labeling the experience as dealing with "thieves" and advising others to "run away."

This stark contradiction between high praise for service and serious accusations of deposit fraud, blocking communication, and potential financial misconduct requires local users to make an informed, cautious decision. While the vehicle selection and flexible payment policies are attractive features, the risk associated with deposit return is a significant factor. Minnesotans choosing Dimmples Car Rentals should take the following protective steps:

• Document Everything: Take photos or video of the vehicle at drop-off and retain all receipts and communication, including the signed return inspection sheet.
• Verify Payment Details: Double-check the exact deposit amount and the specific card (including the last four digits) used for the deposit at the time of pickup and return.
• Monitor Accounts Closely: Be prepared to actively monitor the card used for the security deposit immediately after the rental period to ensure the refund is processed within the stated timeframe, and be ready to initiate a dispute if funds are not returned or if suspicious activity occurs.

Choosing Dimmples Car Rentals means accessing flexible, diverse transportation, but local vigilance is paramount to mitigate the serious risks highlighted by factual, documented customer feedback regarding their refund and communication practices.

Dimmples Car Rentals

6040 Earle Brown Dr Suite 106, Brooklyn Center, MN 55430, USA