Dollar Car Rental - Boston Logan International Airport

- 156 Tomahawk Dr, East Boston, MA 02128

For many travelers flying into the heart of New England, securing an affordable and dependable vehicle is the key to unlocking a successful journey across Massachusetts, whether for business in Downtown Boston or a leisure trip to the Cape and Islands. **Dollar Car Rental - Boston Logan International Airport** positions itself as a primary option for value-conscious renters seeking a wide variety of vehicles directly upon arrival at Logan International Airport (BOS). As a dedicated **Car rental agency**, Dollar aims to provide a no-nonsense, budget-friendly approach to transportation.

The agency’s presence at one of the busiest airports in the Northeast means it is equipped to handle significant traveler volume, operating with a vast fleet of vehicle types—from the fuel-efficient economy class up to spacious SUVs and vans. While some customer experiences highlight the challenges inherent in high-volume airport services, particularly concerning wait times and promotional upsells, Dollar's core promise remains focused on delivering affordable rates and straightforward rental options. Customers are strongly encouraged to utilize online check-in services and their loyalty programs to try and mitigate potential delays at the counter.

The importance of a rental car cannot be overstated for travel outside the MBTA's core services. Whether you are heading west toward Worcester, up north to the New Hampshire border, or down to historic Plymouth, securing your vehicle efficiently at the airport is the first essential step. Understanding the exact location, accessibility, and unique policies of Dollar at BOS is crucial for a smooth transition from air travel to the Massachusetts highway system.

Location and Accessibility

The Dollar Car Rental facility at Boston Logan International Airport is located at **156 Tomahawk Dr, East Boston, MA 02128, USA**. This address places the agency within the larger, consolidated Rental Car Center (RCC) complex that serves all major car rental brands at BOS. Please note that while the address is 156 Tomahawk Dr, the RCC itself is centrally located for all airport access.

Arriving passengers will be transported to the Rental Car Center from their terminal via the free **On-Airport Shuttle** system provided by Massport. Passengers should collect their baggage and proceed to the designated "Shuttle Bus" curb area outside the terminal on the lower level, following signs for Ground Transportation. These dedicated shuttles run frequently, offering a complimentary and necessary connection from the terminals to the centralized rental facility.

For all customers, including those with specific mobility needs, Dollar is committed to full access. The location features a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot** within the RCC. For non-driving disabled renters, Dollar’s general policy includes the option for a traveling companion to be an additional authorized driver at no extra charge, a service that should be arranged in advance of arrival by calling the location directly. The centralized location of the RCC streamlines the process of starting your journey by offering direct access to the major arteries connecting East Boston to the rest of the Commonwealth.

Services Offered

Dollar Car Rental at BOS offers services focused on convenience and providing a large, modern fleet to cover nearly all transportation requirements across Massachusetts. The rental counter operates extended hours, with general schedules often covering 00:00 to 01:30 and 06:00 to 23:59, effectively making it a near 24-hour service to align with flight operations.

• **Comprehensive Vehicle Fleet:** Customers can choose from a wide variety of vehicle classes, including:
  • Economy and Compact cars (e.g., Chevrolet Spark, Ford Focus) for maximum fuel efficiency and easy city parking.
  • Intermediate and Standard sedans (e.g., Mazda 3, Volkswagen Jetta) suitable for general family or business travel.
  • SUVs (e.g., Nissan Rogue, Chevrolet Equinox, Jeep Wrangler) ranging from small to full-size options for space and comfort.
  • Minivans (e.g., Chrysler Pacifica) and specialty vehicles like Convertibles and select Electric Vehicles (EVs).
• **Dollar Express Rewards:** Enrollment in this loyalty program can offer benefits that are highly valuable at a busy airport counter, potentially including expedited services and the ability to earn free rental days.
• **Debit Card Usage:** The location accepts **Debit cards** as a form of payment and for the required security hold, although this is subject to a credit check, presenting two forms of ID, and providing proof of travel that coincides with the rental dates. A significant incidental hold (e.g., $500 plus the rental cost) will be applied at pickup, which may be waived for Dollar Express members with a VISA on file after their first rental.
• **Optional Protection & Add-ons:** Renters have the option to purchase various insurance products, such as Loss Damage Waiver (LDW) and Liability Insurance Supplement, as well as essential add-ons like child safety seats and PlatePass for toll management.
• **Young Renter Policy:** Customers between the ages of 20 and 24 are generally able to rent a vehicle, though they will be subject to a daily Young Renter fee.

Features / Highlights

Dollar Car Rental at BOS emphasizes convenience and flexibility, particularly regarding payments and location.

• **Flexible Payment Options:** The acceptance of **Credit cards**, **Debit cards**, and **NFC mobile payments** provides multiple ways for customers to secure and pay for their rental, catering to different financial preferences.
• **Airport Consolidation:** Being located within the RCC at 156 Tomahawk Dr means the entire pickup and drop-off process benefits from airport infrastructure, including dedicated shuttle transport from all terminals.
• **Accessibility Focus:** The provision of a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** ensures all customers, regardless of mobility, have safe and unimpeded access to the rental facility. Driving aids can also be requested in advance.
• **Association Discounts:** Dollar frequently offers valuable discounts for members of associations such as AAA, Union Plus, BJ's Wholesale, and AICPA, providing a significant potential for savings on base rates.

Contact Information

For direct communication regarding reservations, policy inquiries, or assistance with an existing rental at the Logan Airport location, please use the following contact details:

• Address: 156 Tomahawk Dr, East Boston, MA 02128, USA
• Phone: (866) 434-2226
• Mobile Phone: +1 866-434-2226

What is Worth Choosing

Choosing **Dollar Car Rental - Boston Logan International Airport** is most worthwhile for the budget-minded traveler in Massachusetts who values **affordability and a wide range of vehicle options**. The agency is highly competitive on price and often features discounts through key associations. Its extensive fleet, particularly the popular Nissan Rogue and other SUVs, makes it a reliable choice for families or groups needing more space for luggage and passengers for a journey across New England.

However, potential customers should be aware that high-volume airport locations often face operational pressure. The experiences reported by some customers regarding aggressive upselling and occasional service delays underscore the necessity of preparation. To maximize your experience and avoid friction, customers should:

• Complete all possible check-in processes online before arrival.
• Join the **Dollar Express Rewards** program to potentially expedite the counter process and simplify debit card rentals.
• Know exactly what vehicle class and price you have prepaid for and stand firm on your reservation details to avoid unexpected costs.
• Factor in buffer time, especially during peak travel weekends like graduations, as staffing and line management can sometimes be challenged.

Ultimately, by focusing on Dollar's core strengths—its strong value proposition, location within the centralized and accessible RCC, and flexible payment policies—Massachusetts travelers can secure a suitable rental car that meets their needs without unnecessary complications.

Dollar Car Rental - Boston Logan International Airport

156 Tomahawk Dr, East Boston, MA 02128, USA