Hertz Car Rental

- 19601 Maplewood Ave, Cleveland, OH 44135

Planning a trip to or around Northeast Ohio requires dependable transportation, and for many travelers and residents alike, a quality car rental is the key to unlocking the region. The Hertz Car Rental location serving Cleveland Hopkins International Airport (CLE) stands as a major resource for vehicle hire in the Cleveland area. Located conveniently near the airport, this facility provides a gateway for visitors arriving by air and a reliable option for local Ohio residents needing a temporary set of wheels.

As an internationally recognized car rental agency, Hertz maintains a corporate presence within the consolidated rental car facility, aiming to offer a variety of vehicles and services to meet diverse travel needs, whether you are planning to explore the vibrant city of Cleveland, head south to Columbus, or take a scenic drive along the shores of Lake Erie. Understanding the specific logistics of this location, its service offerings, and its accessibility features can help Ohio-based customers and incoming visitors make an informed decision for their ground transportation.

This article provides a detailed overview of the Hertz Car Rental at the Cleveland Hopkins International Airport location, focusing on factual information, operational details, and customer-centric features, drawing on publicly available data to give you the most accurate local perspective.

The official address for this major transportation hub is:

Address: 19601 Maplewood Ave, Cleveland, OH 44135, USA

Accessibility is a key feature of this location, which is situated approximately $0.9$ miles from the airport terminal. Customers arriving at CLE can easily reach the facility via a complimentary shuttle bus service. The shuttle service, operated by the airport for all rental car customers, runs continuously $24$ hours a day, $7$ days a week, $365$ days a year, with an estimated travel time of only $5-7$ minutes from the terminal to the rental car facility. Shuttles pick up passengers from the Ground Transportation Center (GTC), located on the lower roadway island, which is easily accessed by exiting Door #4 on the baggage claim level of the main terminal.

For customers with specific mobility requirements, the Hertz branch, being part of a modern consolidated facility, provides essential accessibility features, including:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

These features ensure that the car rental experience is as smooth as possible for all users.

• Diverse Vehicle Fleet: Availability is subject to change, but typical offerings include:
  • Economy and Compact Cars (for efficient city driving and budget travel)
  • Sedans (such as Chevrolet Malibu or similar, for comfort and daily use)
  • Small and Large SUVs (such as Nissan Rogue or similar, for families and cargo space)
  • Jeep 4x4 Guaranteed (for adventurous travelers who need guaranteed all-wheel-drive capability)
  • Minivans and Van Rentals (for group travel)
  • Luxury and Specialty Cars (part of the Ultimate Collection, including Electric Vehicles (EVs) and performance models like Shelby)
• Flexible Rental Options: The agency typically offers daily, weekend, and monthly rentals to accommodate both short-term visits and extended stays in Ohio. They also facilitate specialized rentals like Uber Rentals and Cargo Vans/Box Trucks for business or moving purposes.
• Payment Methods: They accept both Credit cards and Debit cards for payment, though specific requirements and deposit policies may apply, particularly when using a debit card, so customers should always verify the most current terms at the time of booking.
• Insurance and Protection Options: Customers have the option to purchase various protection products, including Liability Insurance Supplement (LIS), Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), offering peace of mind during their rental period.
• After-Hours Returns: While the counter has specific hours (typically open from $7:00$ AM to $11:00$ PM on weekdays and Sunday, and $7:00$ AM to $9:00$ PM on Saturday, but always check current hours), the facility often supports after-hours returns with a drop slot for rental contracts located in the return area.

• Dedicated Airport Facility: Being part of the consolidated CLE Car Rental Facility means easy access via a dedicated, complimentary, and $24/7$ shuttle service from the airport terminal, minimizing walking and logistical hassle after a flight.
• Accessibility Commitment: The provision of a wheelchair accessible entrance and parking lot, combined with the general airport shuttle accessibility, underscores a commitment to serving all members of the Ohio community and visitors.
• Brand Reputation and Corporate Backing: As a major, global brand, Hertz is known for its extensive fleet and established procedures, often offering perks and discounts for members of various organizations, such as AAA and AARP, and business travelers.
• Diverse Fleet for Local Needs: The vehicle options are specifically tailored to the local Ohio environment, including popular choices like SUVs (Nissan Rogue, Jeep Wrangler) which are well-suited for varying Ohio weather conditions and travel with luggage.
• Quick and Clean Pickup: Many customers have noted that the rental car building itself is "nice and clean," suggesting a well-maintained facility, and some users have experienced a "pretty quick and easy" ride to and from the airport, indicating efficient shuttle operations.

Address: 19601 Maplewood Ave, Cleveland, OH 44135, USA

Phone: (216) 267-8900

Mobile Phone: +1 216-267-8900

The most compelling reason to choose this Hertz location is its seamless integration with Cleveland's primary air travel hub. The free, continuous $24/7$ shuttle service to the modern consolidated rental car facility eliminates the stress of navigating complicated on-site airport parking or remote drop-offs, especially during late-night or early-morning flights. This level of access and service is vital for business travelers and families with tight schedules.

Furthermore, the vast selection of vehicles, from fuel-efficient compact cars to capable SUVs and specialty Electric Vehicles, ensures that you can find a rental that precisely matches your travel needs, whether you are visiting the Rock & Roll Hall of Fame, attending a game downtown, or embarking on a longer road trip to Ohio’s many state parks or neighboring states like Pennsylvania or Michigan. The flexibility in accepted payment methods (Credit cards and Debit cards) and the availability of essential accessibility features also make it a broadly accommodating choice for the local Ohio populace.

As a professional recommendation, prospective renters should always reserve their vehicle in advance, particularly during peak Ohio travel seasons, to ensure the best availability and pricing. When picking up your rental, clearly communicate any concerns (such as the smoke smell mentioned in one review) to the counter staff immediately to ensure a swift resolution before departing the facility, which is standard advice for any car rental experience. By utilizing the convenient shuttle system and taking advantage of the wide range of vehicles, Hertz at 19601 Maplewood Ave remains a strong, centrally-located choice for reliable car rental services in the greater Cleveland, Ohio area.

Hertz Car Rental

19601 Maplewood Ave, Cleveland, OH 44135, USA