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Hertz Car Rental - Lovell Field Airport ico

Hertz Car Rental - Lovell Field Airport
- 1101 Airport Rd, Chattanooga, TN 37421

Car rental agency ★2.0

1101 Airport Rd, Chattanooga, TN 37421, USA

2.0
If it was possible to give this location less than 1, I sure would. This location is not only incompetent, but borderline criminal. Read the reviews.....so many people overcharged or charged for services they didn't want. I rented my car in Nashville to be returned to Chattanooga the same day....5 hours later. The amount quoted was $69.91. When i checked in the car at the airport, there was no one there to check in the car, except for a woman that was busy vacuuming another car. She told me to just leave the car key in the booth in the garage, which I did. When i asked her where i could get my receipt, she said it would be emailed to me. Three days later I get a receipt for $243.05 , and the vehicle had been re-rented to someone else who had it for two more days, took it to Atlanta , and didn't refill the gas. I was charged for two extra days and a whole lot of other charges. If this wasn't criminal fraud, it is certainly gross incompetence. This owner SHOULD NOT have a Hertz Franchise. Their response to other defrauded customers is to offer a weak reply to send your concern to a web site....I suggest that the best way to deal with these people is to call your credit card company and report the fraud. - Gary Ondrey
Hertz Car Rental - Lovell Field Airport Overview Intro Detail Photos Location Reviews

Hertz Car Rental - Lovell Field Airport Introduce

Introduction / Overview

For visitors flying into the Scenic City or for Chattanooga locals requiring a vehicle for seamless air travel, the Hertz Car Rental location at Lovell Field Airport (CHA) offers a convenient starting point for any Tennessee journey. Situated directly on airport grounds, this branch specializes in catering to the needs of air travelers, offering a variety of vehicles to suit leisure visitors, business professionals, and those traveling to or from other parts of the region.

As a major international rental brand, Hertz at CHA provides the vehicle selection and established reservation systems expected of a large agency. Their fleet is designed to meet diverse travel needs, from fuel-efficient compact cars perfect for a quick trip across the state line to Georgia, to larger SUVs and vans suitable for family road trips through the Great Smoky Mountains or weekend excursions throughout the Tennessee Valley. The key benefit of an airport location is the immediate access to your rental vehicle the moment your flight lands, eliminating the need for complex, off-site transportation arrangements.

However, as with many high-volume airport-based operations, customers are advised to prepare for a different experience than a smaller neighborhood branch. It is a location that values efficiency in moving many travelers quickly, but local users should always verify all booking details, final charges, and specific return procedures, especially when utilizing one-way rentals, to ensure a smooth transition from air travel to the open road.

Location and Accessibility

The Hertz Car Rental branch is strategically located at the Chattanooga Metropolitan Airport, also known as Lovell Field (CHA), making it the primary choice for those arriving by air. Its location inside or immediately adjacent to the terminal ensures maximum accessibility for travelers.

The full address details are:

1101 Airport Rd, Chattanooga, TN 37421, USA

Being directly on Airport Road, the location is easy to find upon landing and offers immediate access to major highways, including State Route 153, which quickly connects travelers to I-75 and the greater Chattanooga area. This proximity to the terminal and key routes is a significant advantage, particularly for travelers arriving late at night or those who simply wish to expedite their departure from the airport.

In terms of physical access, the facility is committed to serving all customers. Public information confirms the availability of a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, ensuring that accessibility is prioritized for all travelers utilizing the services at Chattanooga's main airport.

Services Offered

Hertz at Lovell Field Airport offers a comprehensive range of car rental services typical of a major airport operator, aiming to cover every aspect of a traveler’s mobility requirements:

  • Broad Vehicle Selection: The fleet typically includes various classes such as economy, compact, mid-size, and full-size sedans, as well as SUVs (small to large), minivans, and specialty vehicles like luxury cars and occasionally pickup trucks. Vehicle models like the Chevrolet Malibu and Nissan Rogue are often among the most popular choices at this location.
  • Onsite Services: Being an airport location, they provide onsite rental and return services, with the rental counter and vehicles conveniently situated near the main terminal.
  • Payment Flexibility: They accept various forms of payment, including major Credit Cards and Debit Cards, and support modern convenience with NFC Mobile Payments. Renters should confirm specific policies regarding debit card usage for holds and deposits, as rules may vary by location and vehicle class.
  • Hertz Gold Plus Rewards Program: This program is available to frequent renters, offering benefits like expedited service, the ability to skip the counter at select locations, and earning points toward free rental days.
  • Optional Protections and Features: Customers can purchase additional coverage, such as Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), to manage their financial responsibility. Other optional items, like GPS navigation systems (Hertz NeverLost®) and child safety seats, are generally available for rent.
  • One-Way Rentals: For travelers moving throughout Tennessee or across state lines, one-way rentals (picking up at CHA and dropping off at another Hertz location) are commonly available, though subject to special rates or fees depending on the destination and availability.

Features / Highlights

The key features and highlights of choosing Hertz at the Chattanooga Airport are largely tied to its convenient location and established brand offerings:

  • Airport Terminal Access: The most significant benefit is the location at the airport, providing the quickest possible way to transition from your flight to your rental car, a major advantage over off-airport options.
  • Active Military Discounts: A notable highlight is the availability of discounts for Active Military members and Veterans. Hertz partners with programs like Veterans Advantage (WeSalute) to offer savings on base rates, a valuable benefit for service members and their families traveling in and out of Tennessee.
  • Accessibility: The facility ensures compliance with accessibility standards, featuring a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, which is crucial for all travelers with mobility needs.
  • Extended Operating Hours: The hours of operation at this airport location are typically very long, often from early morning until late evening (e.g., 8:00 AM to 11:59 PM, seven days a week), accommodating virtually all scheduled flight arrivals and departures.
  • Diverse Fleet for Local Needs: The vehicle variety, including popular SUVs, allows travelers to select a car well-suited for both city driving and the longer drives often necessary in the Tennessee region.
  • Modern Payment Options: The acceptance of credit cards, debit cards, and NFC mobile payments offers convenient and flexible transaction choices at the counter.

Contact Information

For all reservation, extension, billing, or immediate rental assistance needs related to the Hertz Car Rental at Lovell Field Airport, it is essential to use the correct contact information. Since this may be a privately owned franchise, customers are advised to reach out to the national Hertz reservation or customer service lines for complex issues, such as extensions or billing discrepancies, as this often offers the most direct path to resolution within the larger corporate system.

Address: 1101 Airport Rd, Chattanooga, TN 37421, USA

Phone (Local): (423) 654-3400

Mobile Phone (Local): +1 423-654-3400

For general reservations or assistance with an existing rental that requires modification or billing inquiry, the national support numbers should be considered alongside the local airport number.

What is Worth Choosing

Choosing the Hertz Car Rental location at Chattanooga Lovell Field Airport is particularly advantageous for Tennessee travelers when convenience, speed, and specific discounts are the highest priority. The primary reason to select this branch is the undeniable efficiency of renting a car directly at the airport. For anyone arriving via a flight or departing soon after their rental, the ability to walk directly to the rental counter and vehicle bypasses all logistical complexities associated with off-airport locations, making it the fastest option for starting or ending your travel in Chattanooga.

Furthermore, the availability of specialized discounts, particularly for Active Military and Veterans, offers a significant financial benefit that other rental companies may not consistently provide, adding tangible value for this deserving segment of the Tennessee population.

However, users should approach the rental process with diligence and ensure clear communication. To maximize the value and minimize any potential issues, always use a credit card for the rental, document the vehicle's condition both upon pick-up and return, and ensure you receive a final receipt immediately—especially with one-way rentals or after-hours returns. Given the public feedback indicating potential complexity with billing and reservations, maintaining clear documentation is the best defense for a smooth experience. By leveraging the airport's efficiency, utilizing available discounts, and practicing careful transaction oversight, Hertz at CHA can provide a powerful and convenient solution for your travel needs across Tennessee.

Hertz Car Rental - Lovell Field Airport Details

  • Service options

  • Onsite services
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Hertz Car Rental - Lovell Field Airport Photos

Hertz Car Rental - Lovell Field Airport Picture 1Hertz Car Rental - Lovell Field Airport Picture 2Hertz Car Rental - Lovell Field Airport Picture 3Hertz Car Rental - Lovell Field Airport Picture 4Hertz Car Rental - Lovell Field Airport Picture 5Hertz Car Rental - Lovell Field Airport Picture 6Hertz Car Rental - Lovell Field Airport Picture 7Hertz Car Rental - Lovell Field Airport Picture 8Hertz Car Rental - Lovell Field Airport Picture 9Hertz Car Rental - Lovell Field Airport Picture 10

Hertz Car Rental - Lovell Field Airport Location

Hertz Car Rental - Lovell Field Airport

1101 Airport Rd, Chattanooga, TN 37421, USA

Hertz Car Rental - Lovell Field Airport Reviews

An average rating of ★2.8 from 176 user reviews.

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