Enterprise Rent-A-Car Introduce
For residents and visitors in the Fox Cities area, finding a dependable and service-oriented car rental provider is essential, whether you're traveling for business, planning a family road trip, or simply needing a replacement vehicle while yours is in the shop. The Enterprise Rent-A-Car location on West College Avenue in Appleton, Wisconsin, stands out as a reliable choice, known not only for its extensive fleet but also for its commitment to customer satisfaction and community values.
This branch provides a comprehensive range of vehicle rental services, positioning itself as a one-stop-shop for personal and commercial transportation needs. From compact cars perfect for navigating city life to spacious vans designed for group travel and moving cargo, they cater to a diverse clientele across Northeast Wisconsin. The professional, friendly staff are frequently highlighted in customer feedback, ensuring that even when unexpected issues arise, a quick and courteous solution is always the priority. This dedication to going "above and beyond" is what makes this particular Enterprise location a preferred partner for many in the region.
A key aspect that sets this local office apart is its designation as a women-owned business. This speaks to a dedication to diversity and leadership within the local business community, reflecting strong values that resonate with many Wisconsin consumers. Furthermore, the company proudly supports those who serve, demonstrated by their active military discounts, offering special rates to service members, retirees, veterans, and government employees for both official and leisure travel.
The vehicle fleet itself is a major draw. As both a car rental agency and a van rental agency, the inventory includes a variety of classes to suit any need or budget. You can expect clean, well-maintained, and reliable vehicles, ensuring peace of mind for your journey, whether it’s a quick hop across the Fox Valley or a long drive out of the state. The focus on quality vehicles and superior service contributes significantly to the overall positive customer experience that this Appleton branch is celebrated for.
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The Enterprise Rent-A-Car branch is conveniently located at 4500 W College Ave, Appleton, WI 54913, USA. This address places it in a strategic, easily accessible area of Appleton, near major thoroughfares and commercial centers, making it simple for local residents to pick up their rental without a long commute.
Accessibility is a high priority at this location. They have taken proactive steps to ensure that their services and facilities are welcoming to all customers, including those with mobility challenges. Key accessibility features include:
- Wheelchair accessible entrance: Allowing smooth and easy entry for all guests.
- Wheelchair accessible parking lot: Dedicated spaces to ensure convenient parking directly at the facility.
The location on College Avenue is well-situated for those coming from different parts of Appleton, Neenah, Menasha, and the surrounding communities, solidifying its role as a central rental hub for the Fox Cities region. Its proximity to key business parks and residential areas also makes it a practical choice for both corporate travelers and local families.
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This Enterprise branch provides a full spectrum of services designed to make the rental experience as seamless as possible for their Wisconsin customers. Their offerings are structured to address various needs, from long-term business rentals to short-term personal use.
- Diverse Car and Van Rental Fleet: Offering economy, compact, midsize, full-size, luxury cars, SUVs, and a full range of vans, including minivans and 10, 12, and 15-passenger vans.
- After Hours Service: Convenient key drop-off options are typically available for customers needing to return their vehicle outside of regular business hours.
- Additional Driver Options: Allowing for authorized drivers, with specific policies for spouses, domestic partners, and other authorized individuals.
- Various Payment Methods: Accepting major forms of payment for flexibility, including Credit cards, Debit cards, and NFC mobile payments.
- Optional Protection Products: Providing customers with choices like Damage Waiver (DW) to waive or reduce responsibility for damage to the rental vehicle.
- Refueling Options: Giving customers the choice to prepay for fuel, have the agency refill it upon return (We Refill), or refill the tank themselves before dropping off (You Refill).
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The Appleton Enterprise location boasts several key features that enhance the overall value proposition for local renters. These highlights are a testament to the business's dedication to quality, convenience, and community support.
- Identifies as Women-Owned: Demonstrating leadership and diversity in the local business landscape.
- Active Military Discounts: Offering special discounted rates (often 5% off base rates for leisure travel, plus specific official government rates) for active-duty military, veterans, and government personnel.
- Exceptional Customer Service: Based on consistent customer reviews, the staff is noted for being professional, courteous, and efficient at problem-solving, even arranging replacement vehicles and managing delays proactively.
- High Vehicle Quality: Customers frequently mention that the vehicles are spotless, reliable, and exactly what they needed, reflecting a high standard of fleet maintenance and cleanliness.
- Flexible Payment Options: The ability to pay using Credit cards, Debit cards, and modern NFC mobile payments provides maximum convenience for all customers.
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For those in the Wisconsin area looking to secure a rental or inquire about vehicle availability, here is the direct contact information for the College Avenue branch:
- Address: 4500 W College Ave, Appleton, WI 54913, USA
- Phone: (920) 832-2555
- Mobile Phone (Direct): +1 920-832-2555
We recommend calling ahead to confirm business hours or to discuss specific rental needs, especially regarding large van reservations or special vehicle requests.
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For individuals, families, and businesses in Wisconsin, choosing the Enterprise Rent-A-Car on West College Avenue in Appleton offers compelling advantages that go beyond simply securing a set of wheels. The true value lies in the intersection of professional service, community-focused values, and a reliable product.
The positive customer feedback is perhaps the most convincing reason to choose this branch. Real-world accounts highlight a staff that is not only friendly and professional during a standard, smooth transaction but also highly effective at resolving complications. For example, in situations involving a delayed pickup or an unexpected vehicle breakdown, the staff demonstrated their commitment by quickly finding suitable alternatives, offering compensation, and even arranging drop-offs for replacement cars. This level of personalized, problem-solving customer care is invaluable and significantly reduces the stress often associated with travel logistics or unexpected car troubles.
Furthermore, supporting a local establishment that identifies as women-owned aligns with the interests of many consumers who prioritize diverse and local business support. Combined with the specific financial benefits offered through the Active Military Discount program—a nod to those who serve the country—this location clearly stands out as a company that gives back and recognizes its community.
In essence, whether you need a fuel-efficient car for a weekend trip downstate, a spacious SUV for a family vacation to Door County, or a cargo van for local business logistics, this Appleton Enterprise branch delivers on its promise of clean vehicles, a diverse fleet, and, most importantly, excellent customer service. It’s a trusted local partner committed to getting you and your family or team on the road safely and efficiently, making it the premier choice for car and van rentals in the Fox Cities region.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4500 W College Ave, Appleton, WI 54913, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I recently had an outstanding experience with Enterprise Rent-A-Car on College Avenue in Appleton, and I can't recommend them highly enough! From the moment I booked the reservation online, the staff was friendly, professional, and incredibly helpful. They made the entire rental process smooth and stress-free, going above and beyond to ensure I had everything I needed.The vehicle I received was spotless, reliable, and exactly what I was looking for. What really stood out, though, was the customer service — everyone I interacted with was courteous, efficient, and genuinely seemed to care about making sure I had a great experience.Whether you're a local or just visiting the area, Enterprise on College Ave is a top-notch choice for car rentals. Their attention to detail and commitment to customer satisfaction truly set them apart. I’ll definitely be returning the next time I need a rental!ChatGPT can make
May 12 · Kevin NI've had two pleasant experiences working with Enterprise and the staff at this location. We rented a vehicle for our recent family vacation. There was a delay in picking up the car due to a delayed return, but Cameron found a suitable alternative and got us on the road the same day. He was also able to give us a discount on the different vehicles for the trouble. Shortly after, I used Enterprise to rent a car while mine was in for repairs. The rental broke down and had to be towed. I contacted Roadside Assistance, and while my experience with them was not that great, I was able to get in touch with this office. Vanessa immediately took care of me with a replacement vehicle and even arranged to have it dropped off for me. The staff here is very courteous and professional. Even when an issue arises, they work quickly to find a solution. Very pleased with the experiences I've had. Excellent customer service!
April 21 · Katie MayoMy car broke down, little did I know that you can't purchase a new car off the lot same day anymore. I had a 3 week window of when the car could come in. The staff was very accommodating to my needs. The price was fair. It would have cost me much more if I had to call a car service daily.
June 17 · Danielle PerrineI didn't want to make this long. I had to explain some things to explain how the manager Alex helped us as he put forth a lot of effort to resolve our problem. It required some thinking and investigation on his part. You can skip to the ***** for a summary of why I recommend this business.Every year, I go to Wisconsin. I used to fly in Green Bay, but since the twins were born, making that connector flight had been rough, so we switched to Appleton a few years ago. I booked our flight as usual through the airline, and it asked if i wanted to add a rental. For some reason, the rental ended up being at the College Ave. Enterprise and not at the airport. They are less than 2 miles apart. Normally, we arrive about 11 PM, which would have been horrible as we would have to call someone to come get us, and it would have taken 1 1/2 hours for them to get there, but the airline has changed their regular flight times which worked in our favor. I think that may have started the problem as this location is not open at 11 PM but we landed at 3 PM. I've never seen Appleton during daylight before. I called to check on the rental while in Las Vegas to see what model van we would be getting, and there was some initial confusion as they were waiting on another customer with the same last name to arrive and pick up a car their insurance was paying for. I had no clue what they were talking about, so I kept referring back to details in the email confirming my reservation. I offered my confirmation # but they refused to take it, and I gave up completely baffled and I was a little mad at myself for not checking what street the airport was on. I called Enterprise at the airport and explained how I was confused. I think they contacted College Ave. and explained which customer I was, and College Ave. called me back. By now, I was technically stranded as I had no way to get there, so they offered to pick us up. After I got there, I was informed we would have to pay for two drivers. I always pay for the rental. My daughter is always the driver. I brought my credit card to pay as usual. She left hers at home as she was paying off her dog's emergency surgery and hadn't planned on using it. I wasn't told the card and the driver had to be the same person. Unless I paid extra for 2 drivers, we were again stranded. So I asked for a manager. The manager Alex asked if we had a membership with some companies they partner with for discounts. He was able to find one that worked for us and was pleased when the final cost was even lower than the initial quoted price. Our final concern was dropping off the car with all these kids and baggage and getting back to the airport. He arranged for us to drop it off at the airport. We were back on the road rather quickly.I think the first employee and I both learned a lesson. She'll be checking for your confirmation, and I'll make sure I check my rental details more carefully as all customers should. All of us learned a lot from Alex. His knowledge he shared will really help us with future rentals. Thank you for following up afterwards. I appreciate the gesture to refund the gas fee when we didn't do a final top off before dropping off. I apologize for all the beach sand the kids left everywhere.*****If you need a rental, you'll be in good hands. Alex has a good team. Ask questions, ask them about deals, discounts, and specials. I am very satisfied with their service and ability to solve problems. And yes, it was a great trip! Thank you for asking! I also requested a certain vehicle if they had it, and Lauren made sure to hold that one for me.Thank you for making it a positive experience!
July 14 · Michelle MooreI had both the best service when picking up my car and when dropping it off. Unfortunately we were rear ended and we had our vehicle being fixed next door. Lexi helped get me into a vehicle perfect for my family and with all wheel drive to stay safe in the March snowstorms. When dropping my vehicle off I was scatter brained trying to grab all my items while having to grab my daughter’s car seat. John walked over from the neighboring Enterprise twice to provide me a mirror I forgotten and my garage door opener. They both made a difficult experience easy on me and my family!
April 12 · Derrick Urdahl
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