Dollar

- 4300 Humphrey Dr, Minneapolis, MN 55450

For Minnesotans returning home and visitors arriving in the Twin Cities, securing quick and dependable ground transportation is essential, and Dollar Car Rental at the Minneapolis-St. Paul International Airport (MSP) offers an accessible option. Operating as a prominent car rental agency and transportation service, Dollar aims to provide budget-conscious travelers with a variety of vehicles right where they land. The company's presence at the airport's centralized rental facility means immediate access to your vehicle, a crucial convenience for travelers on a tight schedule.

It is important for local users to note the identity of this business: Dollar at this location proudly identifies as women-owned. This distinct feature adds a layer of community engagement and support for a business with local roots, even as it operates under a major national brand umbrella. However, customers should be aware of past service concerns, including reports of unexpected price changes at the counter and issues with vehicle availability, such as the confirmed reservation that resulted in a multi-hour wait. These reviews highlight the necessity of meticulous planning, confirming all charges in advance, and considering their loyalty program (Dollar Express Rewards) to potentially streamline the pick-up process.

While the goal is to offer affordable rates and convenience, the user experience can vary. The stark contrast noted by one customer—who was quoted over $800 at Dollar for a weekend rental but found a vehicle for $300 at a competitor—underscores that securing the lowest confirmed rate through third-party booking sites may not always align with the final price due to mandatory fees, taxes, and potential upsells at the counter. Transparency and preparation are key to a successful rental here.

The Dollar Car Rental counter is conveniently situated within the consolidated rental car area serving the Minneapolis-St. Paul International Airport (MSP), making it an accessible stop for travelers arriving at either Terminal 1 or Terminal 2, though the provided address specifically points to the Terminal 2 side of the operation.

• Address: 4300 Humphrey Dr, Minneapolis, MN 55450, USA. This address is located on the airport property, near Terminal 2 (Humphrey Terminal), which is used by airlines such as Southwest and Sun Country.
• In-Terminal Location: The rental desk is located directly within the airport’s rental car facility, meaning no additional shuttle ride is required to reach the counter. Travelers simply follow the signs for 'Ground Transportation' or 'Car Rentals' after exiting the secure area.
• Accessibility: The facility is fully equipped to accommodate all guests:
  • Wheelchair accessible entrance ensures easy movement into the counter area.
  • Wheelchair accessible parking lot spaces are available near the vehicle pickup area.
• Convenience: The location’s proximity to major Twin Cities highways makes the transition from the airport to destinations like downtown Minneapolis, St. Paul, or the northern recreational areas swift and direct.

Dollar Car Rental provides a standard yet comprehensive range of services typical of a major airport car hire agency, focusing on affordable and flexible options for both short-term visits and longer stays in Minnesota.

• Variety of Vehicle Classes: The fleet at this location includes:
  • Economy and Compact cars for maximum fuel efficiency and urban parking ease.
  • Mid-size and Full-size sedans for comfort and business travel.
  • SUVs (Small and Large) essential for Minnesota’s changing weather and group travel.
  • Minivans and Vans to accommodate large families or small teams.
• Flexible Payment Options: Customers have several choices for payment:
  • Credit Cards: Major credit cards are widely accepted for booking and payment.
  • Debit Cards: Debit cards are accepted, though they often require a credit check, two forms of identification, proof of return travel, and a significant deposit hold (historically around $500 plus the rental cost).
  • NFC Mobile Payments: The acceptance of NFC mobile payments (e.g., Apple Pay, Google Pay) provides a quick, contactless transaction at the counter.
• Insurance and Protection Products: Customers are offered various insurance and waiver products at the counter, such as Loss Damage Waiver (LDW) and Supplemental Liability Insurance (SLI), to cover potential damages or liability during the rental period.
• Optional Equipment: Additional items can be rented for an extra daily charge, including GPS navigation systems, infant/child seats, and booster seats.
• One-Way Rentals: The agency typically offers one-way rental options, allowing the vehicle to be picked up at MSP and returned to another approved location across the state or country, often for an additional fee.

The Dollar Car Rental facility at MSP stands out with specific features that cater to particular segments of the Minnesota traveling public.

• Identifies as Women-Owned: For customers who prioritize supporting women-led businesses, this is a key feature that distinguishes the local management of the franchise.
• Active Military Discounts: Dollar offers special, reduced rates and terms for active military personnel. Critically, military members aged 18 or older are permitted to rent without the additional "young driver fee," making it a highly valuable feature for service members.
• Debit Card and Mobile Payment Flexibility: Accepting both debit cards and NFC mobile payments broadens access to car rental services for a wider demographic of travelers, particularly those who prefer not to use a credit card or do not possess one.
• Airport Express Service: Customers enrolled in the Dollar Express Rewards program may be able to utilize online check-in and potentially bypass the main rental counter queues, moving straight to their car—a significant time saver at a busy airport location.
• Long Operating Hours: The location maintains extensive operating hours, generally from 6:00 AM to 11:59 PM daily, ensuring vehicle pickup and drop-off are convenient for nearly all incoming and outgoing flights at MSP.

For booking inquiries, confirmation details, or to clarify specific rental terms before arrival at the Minneapolis-St. Paul International Airport, customers should use the primary contact number for the location.

• Address: 4300 Humphrey Dr, Minneapolis, MN 55450, USA.
• Phone: (866) 434-2226
• Mobile Phone (Direct): +1 866-434-2226

It is always recommended to call the listed phone number to reconfirm reservation details, especially if a third-party booking platform (like Priceline) was used, to avoid issues related to rate discrepancies or unexpected mandatory deposits upon arrival.

Dollar Car Rental at MSP is particularly "worth choosing" for two main groups of Minnesotans and visitors: active military members and budget-focused travelers who are proactive in their booking process.

Value for Active Military: The clear provision of active military discounts and the waiver of the young driver surcharge for service members 18 and older are standout benefits that provide genuine value and make Dollar the most economical choice for this demographic at the airport. No other feature provides such a direct, tangible cost benefit to a specific group.

Convenience and Flexibility for the Prepared Traveler: The acceptance of debit cards and mobile payments offers critical flexibility. However, given the noted issues with sudden high deposits and rate changes, travelers must choose this service with full awareness and preparation. The best strategy to maximize the benefit of choosing Dollar is to:

• Confirm Total Price: Call the provided number to confirm the final, all-inclusive rate—including all taxes, fees, and the non-waivable deposit hold—before arriving.
• Enroll in Loyalty Programs: Joining Dollar Express Rewards is highly advised to explore options for counter-skipping, which may mitigate the frustration of long lines and potential staffing issues reported in customer reviews.
• Bring Extra Documentation: Have the required proof of travel and two forms of ID ready if paying with a debit card to ensure a smooth pickup process.

While the goal is to offer cheap car rental, the actual value is realized by those who take steps to confirm and secure their rates, thereby avoiding the unpleasant surprises that have unfortunately been reported by past customers. For the customer who values supporting a women-owned business and can navigate the rental process meticulously, Dollar provides an affordable and centrally located transportation solution for exploring the great state of Minnesota.

Dollar

4300 Humphrey Dr, Minneapolis, MN 55450, USA