Empowered Transit

- 1336 N Plainview Dr, Copley, OH 44321

For many residents in Northeast Ohio, finding a truly reliable, compassionate, and fully-equipped transportation service for individuals with mobility challenges can be a significant hurdle. Empowered Transit, located in Copley, OH, is not a typical self-drive "car rental" agency; it is a premier provider of **Non-Emergency Medical Transportation (NEMT)**, specializing in dignified and safe transit for senior citizens, disabled adults, and anyone requiring wheelchair or specialized assistance. This woman-owned business, founded by a Certified Occupational Therapy Assistant (COTA/L), is rooted in a deep understanding of mobility needs and a commitment to filling the void for respectful, professional, and accessible community transport.

Empowered Transit’s core mission goes beyond simple logistics. Their focus is on ensuring their clients maintain their independence, improve compliance with care plans, and stay connected to their community. They offer true "through the door" service, providing peace of mind to both the client and their family. Their services are crucial for residents across a wide swath of Ohio, including Summit, Medina, Stark, and Wayne Counties, providing access to vital medical appointments, therapy, and social engagements.

As a local Ohio business, they pride themselves on punctuality, safety, and a genuinely caring approach, treating every client with the utmost dignity. Their drivers are not just chauffeurs; they are **Certified Transport Specialists** trained in First Aid/CPR/AED and proper wheelchair securement, ensuring the highest standards of safety are met during every trip.

Empowered Transit is strategically headquartered in Copley, positioning them to efficiently serve a large population throughout Northeast and Central Ohio. While their office is located in Summit County, their services are dispatched across multiple counties, making them a central resource for accessible transport in the region.

The specific address for their operations base is:

Address: 1336 N Plainview Dr, Copley, OH 44321, USA

Their extensive service area ensures that residents of smaller communities, as well as major metropolitan areas, have access to high-quality specialized transportation. This service reach covers:

• Summit County: Including Akron, Copley, Cuyahoga Falls, and Stow.
• Medina County: Covering Medina and surrounding areas.
• Stark County: Extending services to this critical area.
• Wayne County: Including Wadsworth and other local municipalities.

As a company focused on door-to-door service, their accessibility is defined by their ability to reach clients wherever they are in their broad service map and assist them from their doorstep to the destination door. The physical office location itself ensures accessibility for any necessary on-site interactions.

• Wheelchair Accessible Entrance
• Wheelchair Accessible Parking Lot
• Wheelchair Accessible Seating (in their specialized fleet).

The range of services provided by Empowered Transit is comprehensive, covering virtually every type of non-emergency transport need for those with disabilities or limited mobility in Ohio.

• Non-Emergency Medical Transportation (NEMT): Primary service for doctor appointments, dialysis treatments, occupational therapy, physical therapy, and other critical medical visits.
• Specialized Wheelchair Transport: Equipped to handle all types of mobility devices, including standard wheelchairs, **power wheelchairs**, **electric wheelchairs**, **scooters**, **Broda chairs**, and **tilt-in-space wheelchairs**.
• Bariatric Transportation: A distinct specialty, offering vehicles and equipment capable of safely transporting bariatric clients and their specialized wheelchairs (up to 800 lbs client + chair combined).
• Door-to-Door and Through-the-Door Service: Drivers provide physical assistance from the client’s actual door to the door of the destination, a level of care that goes beyond simple curb-to-curb service.
• Community and Personal Transport: Providing rides for essential non-medical outings, such as facility discharge, hospital-to-home transport, funeral attendance, weddings, parties, family gatherings, and community integration events.
• 24-Hour and Weekend Availability: Offering services during regular weekday hours with flexibility for **weekend transportation** and **24-hour disabled transport** by appointment.
• Concierge and Private Pay Options: Flexible scheduling and payment arrangements, including direct billing for private pay clients.
• Disabled Airport Transport: Offering safe, wheelchair-accessible rides to and from airports for clients with mobility needs, including the security and assistance required for air travel.
• Ambulatory Transportation: Services are also provided for individuals who can walk but require door service and professional assistance for reliable, safe transport.

Empowered Transit stands out in the Ohio transportation market due to its unique combination of specialized equipment, highly trained staff, and commitment to inclusive, empathetic service.

• Women-Owned Business: Proudly identifies as a **women-owned small business**, bringing a mission-driven, compassionate perspective rooted in the healthcare field (Occupational Therapy) to the transportation sector.
• Bariatric Specialization: Their commitment to **dignified bariatric care** with a specialized van, an extra-wide 48-inch ramp, and robust weight capacity is a rare and critical feature in the region, ensuring every person has access to safe transport regardless of size or mobility device.
• Certified Transport Specialists: All drivers are thoroughly trained and certified through NEMTAC.co, along with First Aid, CPR/AED, and specialized defensive driving (DRIVE) and securement techniques, guaranteeing professional, safe transfers.
• LGBTQ+ Friendly: The business is explicitly **LGBTQ+ friendly**, demonstrating a commitment to inclusion and a welcoming environment for all community members in Northeast Ohio.
• Full Door-to-Door Assistance: As evidenced by customer reviews, the service includes helping clients navigate stairs, carrying bags, and ensuring safe entry into the final destination—a true comprehensive support system.
• Licensed Ambulette Service: Professionally licensed as an ambulette by Ohio EMS, providing the credibility and authorization needed for safe, medical-grade patient transfers.

For scheduling, pricing, or to speak with the owner/operator about specific transportation needs for yourself or a loved one in the Ohio service area, please use the following contact information.

Address: 1336 N Plainview Dr, Copley, OH 44321, USA

Phone: (330) 968-8491

Mobile Phone: +1 330-968-8491

For Ohio residents in Summit, Medina, Stark, and Wayne Counties, Empowered Transit is worth choosing because it offers an unparalleled level of **specialized, dignified care** that surpasses general taxi or ride-share services. This is not simply a ride; it is a full-service mobility solution provided by a team with a clinical understanding of client needs. If you or a loved one requires a wheelchair or specialized device like a Broda or bariatric chair, their dedicated equipment and training ensure safety and comfort that is hard to find elsewhere.

Choosing this company means benefiting from the compassionate perspective of a **women-owned** business founded by an occupational therapy professional, guaranteeing that the emphasis is always on the client's dignity and well-being. The positive customer reviews, which highlight the owner's calm demeanor during stressful surgical transfers and her willingness to go above and beyond by assisting with stairs and personal belongings, underscore their commitment to a superior, holistic service model. Whether it’s a non-negotiable medical appointment, a facility discharge, or simply attending a family wedding, Empowered Transit provides the reliable, professional, and empathetic transport option that Northeast Ohio truly needs.

Empowered Transit

1336 N Plainview Dr, Copley, OH 44321, USA