Enterprise Rent-A-Car Introduce
For residents, students, and businesses across Prince George's County and the greater Washington, D.C./Baltimore metropolitan area, the Enterprise Rent-A-Car at 9321 Baltimore Avenue in College Park, MD, is a trusted and highly-regarded source for quality vehicle rentals. This branch operates as a full-service mobility center, proudly identifying as a women-owned business, which emphasizes an enhanced level of dedication, personalized attention, and professional hospitality in its daily operations.
This particular Enterprise location offers a comprehensive fleet designed to meet nearly every transportation need. Whether you require a compact economy car for navigating the busy streets near the University of Maryland, a reliable sedan for commuting throughout Central Maryland, a spacious SUV for a family trip to the Eastern Shore, or a practical van for moving and group travel, this agency is equipped to assist. They are categorized as both a Car rental agency and a Van rental agency, showcasing their wide-ranging capacity.
Customer feedback consistently highlights the professionalism and friendly demeanor of the staff. Maryland users have specifically praised the team for their patience, helpfulness, and willingness to go above and beyond—such as the commitment shown by team members like Nicholas—to ensure a stress-free and perfect rental process, even on high-demand days. This focus on individual customer care is what sets the College Park office apart.
Moreover, the agency is dedicated to inclusivity and supporting the local community. It features full physical accessibility, including a wheelchair accessible entrance and parking, and honors those who serve with special active military discounts, making it a conscientious and convenient choice for all Maryland renters.
The Enterprise Rent-A-Car is conveniently situated at 9321 Baltimore Ave, College Park, MD 20740, USA. This address places the facility directly on U.S. Route 1, a major North-South artery that runs through College Park, making it exceptionally easy for local residents from Greenbelt, Hyattsville, Silver Spring, and Beltsville to find and access. Its proximity to the Capital Beltway (I-495/I-95) also ensures quick connections to both Washington, D.C. and Baltimore, making it a strategic pick-up point for regional travel.
This central College Park location is especially convenient for the University of Maryland community, providing students, faculty, and administrative staff with readily available transportation options for academic, business, or personal travel. However, it serves far beyond the immediate university neighborhood, functioning as a key rental hub for the entire Route 1 corridor.
In line with a commitment to serving all members of the Maryland community, the facility features essential accessibility measures. These include a dedicated wheelchair accessible entrance and a wheelchair accessible parking lot. This thoughtful design ensures that customers with mobility challenges can manage the pick-up and return process smoothly and with dignity, removing common barriers found at less accessible locations.
The office also benefits from offering an after-hours returns service, providing a secure drop box for keys, which adds crucial flexibility for customers whose schedules require returning a vehicle outside of regular business hours.
As a leading Car rental agency and Van rental agency, the College Park Enterprise location provides a comprehensive array of services tailored for the Maryland market:
- Diverse Passenger Vehicle Fleet: Renters can choose from a wide selection of vehicles, typically including economical compact and midsize cars, comfortable full-size sedans, various models of SUVs (standard and elite), luxury vehicles, and hybrid options, suitable for all types of Maryland adventures or daily needs.
- Specialty and Group Van Rentals: They offer a range of vans, including 7- and 8-passenger minivans for family trips, and larger 10- and 15-passenger vans perfect for church groups, team travel, or shuttling around the DC area. Cargo vans are also available for moving or business logistics.
- Flexible Payment Processing: The agency accepts all standard forms of payment, including major Credit cards, Debit cards, and modern NFC mobile payments, providing secure and convenient transaction options for every customer.
- Active Military Discount Program: Special discounted rates and offers are provided for active-duty military, veterans, and qualifying government personnel as a gesture of appreciation for their service.
- Free Customer Pick-Up Service: For added convenience, the location typically offers a free pick-up service from a customer’s home or repair shop (within a local radius), significantly simplifying the process of obtaining a rental vehicle.
- Damage Waiver (DW) Options: Customers have the option to purchase a Damage Waiver, which lessens or waives their financial responsibility for damage to the rental vehicle, providing essential peace of mind while driving across Maryland’s diverse road network.
- Customizable Fuel Options: Renters can select a preferred fuel policy—Prepay Fuel, Enterprise Refills, or You Refill—allowing them to manage fuel costs and time according to their itinerary.
The 9321 Baltimore Avenue Enterprise office stands out with key features that significantly enhance its appeal to the Maryland community:
- Official Women-Owned Business Status: This designation reflects a commitment to diversity and is often associated with a highly customer-centric business model, which is consistently reflected in positive customer reviews.
- Exceptional Staff Professionalism: Testimonials specifically praise the team, highlighting that the "professional, friendly and very helpful staff" provide service that is both genuine and highly effective at making the rental process "perfect."
- Personalized Problem-Solving: Individual team members are noted for going "above and beyond" to address unique situations and individual customer needs with patience and care, distinguishing the service level from typical large agency experiences.
- Support for Military Community: The availability of active military discounts is a major highlight, demonstrating a commitment to giving back to the numerous service members and their families residing in the Maryland and Capital Region.
- Full Physical Accessibility: The wheelchair accessible entrance and parking lot ensure the branch is fully compliant and welcoming to all customers, regardless of mobility requirements.
- Convenient Payment Versatility: The acceptance of debit cards and NFC mobile payments, in addition to credit cards, offers maximum payment flexibility, a practical benefit for many local renters.
- Dual Rental Capabilities: Operating as both a car and van rental specialist provides local users with one reliable point of contact for all their short-term vehicle requirements, from a small sedan to a 15-passenger van.
For reservations, inquiries regarding vehicle availability, or to utilize the local pick-up service, please use the following contact details for the College Park Enterprise team:
Address: 9321 Baltimore Ave, College Park, MD 20740, USA
Phone: (301) 345-6070
Mobile Phone: +1 301-345-6070
For any Maryland resident or visitor, the Enterprise Rent-A-Car in College Park offers compelling reasons to be your first choice. Primarily, you are choosing a highly reliable company supported by an exceptional local team. The reviews are clear: staff members are not only professional but truly patient and helpful, going the extra mile to address individual needs and smooth out the rental process. The genuine hospitality mentioned by customers transforms a potentially stressful necessity into a pleasant experience.
The women-owned status of the business further assures a commitment to operational excellence and customer focus. For military families and veterans, the active military discounts offer tangible support, making high-quality rental vehicles more accessible. Additionally, the complete physical accessibility of the location is a significant benefit for community members with mobility needs.
Whether you are replacing an insurance vehicle, planning a university event, moving household items, or embarking on a Mid-Atlantic road trip, this Enterprise location offers the right vehicle—be it a car or a van—and the right service. By choosing 9321 Baltimore Avenue, you are selecting a convenient, inclusive, and customer-proven car rental solution in the heart of Maryland.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
9321 Baltimore Ave, College Park, MD 20740, USA
Enterprise Rent-A-Car Reviews
insurancepickupteamcollegeemployeescallbranch managerthe officesalesSUV
★ 5★ 4★ 3★ 2★ 1Very nice vehicle.I was very patient because I knew vehicles come in and go back out when ready.It is definitely not the staff fault if they don't have returns as quickly as you would like.Especially on certain days.The four ladies were doing a great job helping everyone.Professional, friendly and very helpful staff at College Park Enterprise.I highly recommend this office and no, they are not paying me to say this.Thank you all for making this process perfect.
October 07 · cas5819I had an excellent experience with Enterprise thanks to Nicholas. He was extremely helpful throughout the entire process and went above and beyond to make sure everything went smoothly. Nicholas took the time to truly understand my situation and addressed my individual needs with patience and care. His professionalism and genuineness made the whole experience stress-free. I really appreciated his support and highly recommend working with him if you have the chance.
August 16 · R. ZThoroughly enjoyable rental experience with Enterprise Rental. Vehicle was very nice and my trip was comfortable and economical as well. Thank you Assistant Manager Essa Jagne. You're a true professional and extremely nice man! J'on Palmer College Park MD.
April 27 · Jon PalmerAfter my car was damaged and I needed a rental, Geico directed me here—and I’m so glad they did! I visited on a busy Saturday morning, and Makeda assisted me with incredible kindness and patience. She took the time to explain every detail clearly. Truly grateful for her help and the excellent service here. Thank you, Makeda, and the entire team—I highly recommend this place!
March 29 · Coco JiangThe staff were quite busy, professional, and intelligent, from my short time in the office. But the locations landscape could be improved greatly, with more area paved to its property borders.However, Corporate policy is definitely not customer-friendly.
September 30 · M Sibert
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