Enterprise Rent-A-Car

- 5810 Baltimore Ave, Hyattsville, MD 20781

For residents and visitors throughout Prince George's County and the greater Washington, D.C. Metropolitan Area, reliable vehicle rental is a necessity, whether for navigating a vehicle repair, business travel, or a family vacation across Maryland. The Enterprise Rent-A-Car branch conveniently located at 5810 Baltimore Ave in Hyattsville, MD, stands as a key resource for the local community. This particular location offers the full breadth of Enterprise's fleet, from economy cars to large passenger vans, backed by a commitment to customer service that locals expect.

As a neighborhood branch, the Hyattsville Enterprise is distinct from airport locations, focusing on the "home city" rental market—those who need a car in their everyday lives. Customers appreciate the accessibility, on-site parking, and the flexibility of payment options, including major credit cards, debit cards, and NFC mobile payments. Furthermore, this branch takes pride in its unique features, including identifying as a **women-owned business** and offering special **active military discounts**, making it a purposeful choice for many Maryland users. While customer feedback can be mixed, highlighting both outstanding professional service and occasional operational challenges, the branch management's engagement with customers—as evidenced by reviews naming individuals like Branch Manager Dejah Charles—suggests a dedication to overall improvement and customer satisfaction.

Location and Accessibility

The Hyattsville Enterprise Rent-A-Car is strategically situated on **Baltimore Avenue (Route 1)**, a major thoroughfare that connects the area to College Park and D.C., offering excellent access for residents throughout Prince George’s County. Its location makes it an easy stop for those living in or commuting through communities like Riverdale Park, University Park, and Greenbelt.

• Address: 5810 Baltimore Ave, Hyattsville, MD 20781, USA.
• Hours of Operation: The branch generally operates Monday through Friday from 7:30 AM to 6:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. The office is typically closed on Sundays. Local customers should always confirm these hours directly with the branch, particularly around holidays, to ensure smooth pick-up and return.
• Parking: On-site parking is provided, which simplifies the process for customers dropping off their personal vehicle before picking up their rental.
• Accessibility: For all customers, the facility is equipped with a designated **wheelchair accessible parking lot**, ensuring convenient access for users with mobility needs.
• Local Context: Being positioned near many local businesses and residential areas, this location is geared toward serving routine, non-airport rental demands, such as insurance replacements, personal travel, and local business needs.

Services Offered

Operating as a comprehensive **Car rental agency** and **Van rental agency**, the Hyattsville branch provides a diverse fleet capable of meeting nearly any local transportation requirement.

• Broad Vehicle Selection: The standard car rental inventory typically includes:
  • Economy and Compact Cars for maximum fuel efficiency and easy city driving in the D.C. area.
  • Mid-size and Full-size Sedans for comfortable family travel or business trips.
  • SUVs (Small, Standard, and Full-size) to handle Maryland's varied terrain and provide extra passenger/cargo space.
• Specialized Van Rentals: Essential for group travel and utility purposes, the branch offers specialized vehicles often including:
  • Minivans (typically seating 7 passengers) for large families or local activities.
  • Passenger Vans (including 12- and 15-passenger models) for teams, church groups, or event transport.
  • Cargo Vans for moving bulky items, supporting home projects, or assisting small businesses with local logistics.
• Flexible Payment Processing: To accommodate a wide variety of customers, the location accepts multiple payment forms:
  • Major Credit Cards (Visa, Mastercard, American Express, Discover).
  • Debit Cards, an option available at this non-airport location, although customers must call in advance to understand all local requirements. Renting with a debit card may require additional documentation (like utility bills, recent pay stubs, and proof of insurance) and a minimum security deposit.
  • NFC Mobile Payments for contactless and efficient transactions at the counter.
• Insurance Replacement Services: As is common with Enterprise neighborhood locations, the branch is a trusted partner for local body shops and insurance companies, often providing direct billing and pick-up services to streamline the process for customers dealing with vehicle repairs.

Features / Highlights

Several key operational features distinguish this Enterprise branch and make it a noteworthy choice for Maryland residents.

• Identifies as Women-Owned: The Hyattsville Enterprise Rent-A-Car proudly identifies as a **women-owned business**. This designation provides a significant benefit for corporate and government partners in Maryland and for individuals who prioritize supporting diversity and local women entrepreneurs with their purchasing decisions.
• Active Military Discount: In support of the large military community near D.C. and across Maryland, this location honors the **active military discount**. This usually entails a 5% discount off base rates for Government Leisure Travel for active duty, veterans, and military families, in addition to contracted rates for official government travel.
• Non-Airport Debit Card Access: Being a neighborhood location, the branch has more flexible policies for customers who need to rent using a debit card, unlike the stricter requirements typically found at airport rental counters (which often demand a ticketed return travel itinerary). Customers simply need to be prepared to present all required supplementary documents and funds for the deposit.
• Commitment to Customer Service: While some customers have reported issues regarding vehicle availability and vehicle quality, the branch is also highlighted in other reviews for having an **"outstanding experience"** and featuring team members, such as the Branch Manager, who are described as **"professional, friendly, and incredibly helpful,"** indicating a high standard of service that the local team strives to provide.

Contact Information

For the most current information regarding vehicle availability, specific terms for military discounts, or requirements for debit card deposits, it is always recommended to contact the branch directly prior to your reservation.

• Address: 5810 Baltimore Ave, Hyattsville, MD 20781, USA
• Phone: (301) 927-0909
• Mobile Phone: +1 301-927-0909

What is Worth Choosing

The Hyattsville Enterprise Rent-A-Car is a premier choice for Maryland residents who prioritize local convenience, support for women-owned businesses, and specialized vehicle options. It is particularly worth choosing for the following reasons:

• Supporting Local Diversity: By selecting this branch, you are directly supporting a local **women-owned business**, a valuable contribution to the economic diversity of Prince George's County.
• Van and Utility Rentals: If you need a larger vehicle—such as a 12- or 15-passenger van for a college trip (near the University of Maryland) or a cargo van for moving supplies—this location's explicit designation as a van rental agency provides a reliable source close to home.
• Value for Military Families: With the **active military discount**, service members, veterans, and their families can access essential transportation with a valuable cost-saving benefit, simplifying the rental process for those connected to the nearby military installations and communities.
• Non-Credit Card Renters: For local customers without a credit card, the neighborhood branch status makes using a **debit card** a viable option, provided they complete the necessary security checks and hold the funds for the required deposit. This flexibility makes car rental accessible to a wider demographic of the Maryland public.

While the branch aims for outstanding service, customers are advised to be clear about their reservation details, especially for high-demand vehicles. The team, particularly noted leaders like the Branch Manager, is credited with exceptional service, suggesting that open communication with the staff can resolve any potential issues efficiently. For a reliable, local, and community-conscious car rental experience in the Hyattsville area, this Enterprise branch offers compelling value.

Enterprise Rent-A-Car

5810 Baltimore Ave, Hyattsville, MD 20781, USA