Go With Gig

- 7498 Douglas Blvd, Douglasville, GA 30135

Go With Gig is listed as a car rental agency located in Douglasville, Georgia, intending to serve local residents, commuters, and potentially a clientele centered around the gig economy, such as rideshare drivers who require a temporary or long-term vehicle. The location at 7498 Douglas Blvd is situated to provide access to those in Douglas County and the surrounding areas of West Georgia. Like any local service provider, this business is defined by its operational practices, vehicle quality, and most critically, the customer service experience it provides to the Georgia community.

However, the public feedback available for Go With Gig in Douglasville, GA, presents an overwhelmingly negative and serious picture, with multiple customers issuing severe warnings against using the service. Reviews are marked by extremely concerning issues regarding vehicle sanitation, safety, financial practices, and customer treatment. Unlike standard rental company issues, the concerns here escalate to allegations of scams, retaliation, and public health risks.

One extended, detailed review opens with "⚠️ COMPANY IS A SCAM ⚠️ STAY AWAY DO NOT RENT," immediately setting a strong negative tone. This customer reports a harrowing experience involving a vehicle described as "roach infested," noting "Baby roaches and big roaches EVERYWHERE." Disturbingly, the customer alleges they were "forced to keep the roach infested vehicle" for five days until a replacement was available, and was not given a refund for the unusable rental time, despite the significant public health risk. The replacement vehicle itself was allegedly found to have two screws in two different tires on the day of pick-up, raising profound questions about vehicle safety and pre-rental inspection procedures.

Another customer's review echoes the sanitation concerns, reporting finding "BED BUGS" after experiencing strange itching, leading to the discovery of bugs, dead and alive, in the vehicle. The response from a staff member, Ramone, was allegedly characterized by "zero empathy or concern," with a subsequent suggestion from "Leo" that the customer should pay to have the car detailed themselves—an unacceptable and unsafe practice for a rental company. This review also details cosmetic and structural issues, including a horn that did not work, a fender held on with zip ties, and a car interior that was "filthy and still wet inside with a fan running to dry the seats." The cumulative evidence of pest issues and poor cleaning suggests a severe lack of fleet maintenance, posing a direct safety and public health risk, particularly given that a primary customer base is believed to be gig workers transporting passengers daily across Georgia.

The negative reviews also highlight deeply flawed and allegedly unethical financial and administrative practices. Multiple customers reported significant and sustained struggles to receive their mandatory security deposits back. One customer reported having to wait two weeks and consistently calling every day, stating, "Had I not called and kept inquiring they would have not given it back to me." Furthermore, allegations of staff providing false or contradictory information are numerous, with one review specifically naming a staff member, Johanna, for being "sneaky over the phone" and trying to "scam me twice." Another customer reported being overcharged and seeing the company threaten to call the police on another customer instead of processing a refund.

Perhaps the most severe allegation comes from a customer who reports that, in a retaliatory act for leaving a negative Google review, Go With Gig remotely disabled the paid-for vehicle and had it towed, leaving the customer and their family stranded without a refund or replacement. The tow truck driver allegedly confirmed the car was being picked up because the customer was "bashing the company." This reported action, which the customer claims involved lying to the police, represents an extreme level of alleged unethical and dangerous business practice that renters in Georgia must be aware of. Given these consistent and severe allegations across multiple reviews, local users are strongly cautioned to exercise extreme vigilance and consider alternative rental options.

Go With Gig is geographically located to serve the Douglasville area, providing a local rental option away from the heavy traffic of central Atlanta. The business operates as a single-location car rental agency.

The precise address is:

• 7498 Douglas Blvd, Douglasville, GA 30135, USA

Based on general public information for the business, accessibility features are stated to be in place for customers:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

While specific daily operating hours are not uniformly provided across all public platforms, local business profiles indicate the office is generally open during standard business hours, Monday through Friday, with likely closure on weekends. Customers must verify the current hours directly, as there is a direct claim by a customer of "NO 24 HOUR SERVICE."

Go With Gig is categorized as a Car Rental Agency. While detailed information about its specific fleet (makes/models/sizes) is limited in the immediate public data, its operational structure is known to include:

• Standard Car Rental: Providing vehicles for short-term and potentially long-term rental needs. Given the customer base is often gig workers, the fleet likely focuses on economical and mid-sized vehicles.
• Flexible Payment Options: The agency accepts standard forms of payment, which is a convenience for many Georgia renters:
  • Credit cards
  • Debit cards
• Security Deposit Requirement: A security deposit is mandatory for rentals, which is a standard practice in the industry, though customer experiences suggest significant delays and difficulty in receiving the deposit's return.
• Vehicle Swap/Replacement: Offers the option for vehicle exchange or replacement, though reviews detail lengthy wait times and repeated poor conditions in the replacement vehicles offered.

The available factual data, stripped of the negative customer experience claims, lists the following fundamental features:

• Acceptance of Debit Cards: A helpful feature for renters who may not have a credit card, though subject to the company's specific policies.
• Accessibility Compliance: Provisions for a wheelchair accessible entrance and parking lot ensure the physical premises are available to all customers.
• Local Douglasville Presence: Offers a rental option outside of the heavily congested Atlanta city center and airport locations.

However, the overwhelming nature of the customer feedback requires a factual inclusion of the reported issues as critical aspects of the agency’s features that local users should be fully aware of before considering a rental:

• Severe Sanitation and Safety Concerns: Multiple, detailed reports allege vehicles infested with roaches and bed bugs, alongside major mechanical and cosmetic safety issues (e.g., screws in tires, non-functional horns, zip-tied fenders).
• Alleged Financial and Refund Scams: Widespread reports of extreme delays (up to 14 days) and active resistance to returning security deposits and providing legitimate refunds for defective vehicles.
• Allegations of Retaliatory Conduct: A claim of remote vehicle disabling and towing in direct response to a negative customer review.

The official contact information for the Go With Gig car rental location is:

• Address: 7498 Douglas Blvd, Douglasville, GA 30135, USA
• Phone: (678) 809-1597
• Mobile Phone: +1 678-809-1597

Given the extreme and consistent nature of the public customer reviews, local residents in Georgia should approach Go With Gig with the utmost caution. While the business offers the basic function of a car rental agency in a convenient Douglasville location, the severe and documented customer experiences raise significant red flags that eclipse the minimal positive or standard features. The features that would typically make a local agency worth choosing, such as good customer service, reliable vehicles, and honest financial practices, appear to be critically absent based on multiple customer accounts.

The primary reported risks—ranging from receiving a vehicle with a severe pest infestation (roaches and bed bugs) to allegations of financial deception regarding security deposits and refunds—pose a serious threat to a customer’s health, safety, and financial well-being. Furthermore, the allegation of retaliatory actions, such as remotely disabling a vehicle and having it towed over a negative review, suggests a highly unconventional and aggressive business practice that is far outside the norms of the transportation industry.

For Georgians needing a car rental, especially those relying on the vehicle for their livelihood as gig workers, the risks reported in these reviews are non-trivial and potentially life-disrupting. The reported existence of better, more professional alternatives in the Atlanta area, such as the one mentioned in a review that offers transparent pricing and does not require a security deposit, strongly suggests that local users should prioritize companies with a verifiable track record of safety, sanitation, and ethical business conduct. In this case, prospective customers are strongly advised to heed the collective and uniform warnings from their fellow Georgia community members and consider alternative options to protect their safety and finances.

Go With Gig

7498 Douglas Blvd, Douglasville, GA 30135, USA