Enterprise Rent-A-Car Introduce
When you live in a state as connected by roadways as Indiana, having reliable transportation is more than a convenience—it’s a necessity. For residents and visitors in Fort Wayne and the surrounding communities, the local **Enterprise Rent-A-Car** branch on Lima Road is a highly trusted resource for all vehicle rental needs. Enterprise has built a reputation not just as a global industry leader, but as a company deeply committed to the "home city" market, focusing on serving those who need a car for local uses, such as replacement rentals, weekend trips, or temporary business use.
The Lima Road location functions as a full-service **Car rental agency** and a dedicated **Van rental agency**, ensuring a wide array of options are available. This branch is especially notable as it proudly identifies as a **women-owned business**, demonstrating a commitment to diverse leadership right here in the Hoosier State. This local leadership, combined with the comprehensive resources and vehicle quality of a major national brand, translates into an exceptional customer experience that is professional yet personal, as highlighted by multiple local customer reviews.
The team at this Fort Wayne location understands the diverse needs of the Indiana community, from families planning a trip down to Indianapolis to individuals needing a truck for a move. Customers often praise the staff for their efficiency, professionalism, and willingness to go above and beyond to ensure a smooth rental process. The simple philosophy of prioritizing the customer experience is what continues to make this Lima Road branch a preferred choice for reliable, hassle-free car and van rentals in northeastern Indiana.
The Enterprise Rent-A-Car branch is strategically located to serve the northern Fort Wayne area and the broader Allen County region, offering excellent accessibility for local pickups and returns.
The precise address for the rental office is:
5006 Lima Rd, Fort Wayne, IN 46808, USA
Situated on a major thoroughfare, the Lima Road location is easily reachable from Interstate 69, making it convenient for those traveling from outside the city limits. This neighborhood location is ideal for customers whose personal vehicles are undergoing maintenance or who need a rental for local errands, as opposed to solely serving airport traffic. A key highlight for this branch is its commitment to serving all members of the community, as evidenced by its robust accessibility features.
- Wheelchair Accessible Entrance: Ensuring smooth and barrier-free access for all customers entering the office.
- Wheelchair Accessible Parking Lot: Dedicated parking spots are available to facilitate safe and easy vehicle transfers.
- On-site Parking: Ample dedicated parking is provided for customers to leave their personal vehicles safely while they are using a rental.
As a premier vehicle rental provider in Fort Wayne, the Lima Road Enterprise location offers an extensive and diverse fleet, ensuring a vehicle is available for virtually every travel or utility requirement across Indiana and beyond.
- Extensive Car Rental Fleet: Offering various classes, including **Economy** (for great gas mileage), **Midsize** and **Full-size Sedans** (like the Chevrolet Malibu or Toyota Corolla), **Premium**, and **Luxury** vehicles (such as the Audi A4 or similar) for business or pleasure.
- SUV and Crossover Rentals: A broad selection of SUVs in different sizes, from compact models (like the Nissan Rogue) to **Full-size SUVs**, perfect for Indiana’s winter weather, family road trips, or carrying extra luggage.
- Van Rentals: Specializing in vehicles for groups, including **Minivans** (often 7-passenger models) for family vacations and larger **Passenger Vans** (12- and 15-passenger) for organizational, school, or team travel.
- Truck and Utility Rentals: Providing versatile options for hauling and moving, including **Pickup Trucks** (great for DIY projects or light hauling) and various **Cargo Vans** and **Moving Trucks** available through the associated Enterprise Truck Rental network.
- Replacement Rentals: A core focus of Enterprise is serving customers whose personal vehicle is in a body shop or mechanic's garage, often working directly with insurance companies for seamless temporary transportation.
- Flexible Payment Options: Accepting major **Credit Cards**, **Debit Cards** (subject to specific rental policies, especially at neighborhood locations), and convenient **NFC Mobile Payments**.
- Enterprise Plus® Rewards: Enrollment in the free loyalty program, allowing frequent renters to earn points toward free rental days with no blackout dates worldwide.
The Fort Wayne Lima Road Enterprise branch distinguishes itself with features that add real value and peace of mind for the local Indiana customer.
- Women-Owned Business Designation: This specific location identifies as being women-owned, contributing to local diversity in business leadership and offering customers a chance to support a locally managed operation within the Enterprise network.
- Active Military Discounts: The company is proud to offer **Active Military Discounts**, including a potential 5% discount off base rates for Government Leisure Travel and specific contracted rates for Official Government Travel, a significant benefit for the large military community in Indiana.
- Exceptional Customer Service: Customer reviews frequently highlight the outstanding professionalism, efficiency, and helpfulness of the staff, such as Annabelle and Cory, noting quick response times and a smooth check-in/check-out process.
- Roadside Assistance: All rentals are backed by the support of Enterprise’s nationwide network, which includes **24/7 Roadside Assistance**, giving drivers confidence while traveling throughout the Midwest.
- “Complete Clean Pledge”: The company maintains a commitment to vehicle cleanliness, ensuring every rental car is thoroughly cleaned and sanitized between customers.
- Car Sales Option: As part of the broader Enterprise program, customers often have the opportunity to purchase well-maintained used vehicles directly from the fleet, offering a trusted source for buying a certified vehicle.
Connecting with the Enterprise Rent-A-Car team on Lima Road in Fort Wayne is simple, whether you are planning a reservation or need assistance with an existing rental.
Address: 5006 Lima Rd, Fort Wayne, IN 46808, USA
Phone: (260) 482-2662
Mobile Phone: +1 260-482-2662
The local phone line is the best way to confirm hours, vehicle availability, or specific details about your reservation. For general corporate support, the company maintains extensive customer service resources online and via their national lines, but the Lima Road staff are your dedicated local experts.
For Fort Wayne residents, choosing **Enterprise Rent-A-Car at 5006 Lima Road** is a decision based on reliability, convenience, and a clear commitment to the local customer. This is not just an anonymous rental counter; it is a community-focused branch that proudly operates as a **women-owned business** while upholding the high standards of a global mobility leader. The outstanding customer feedback, which praises staff members by name for their professional and efficient service, is a testament to their dedication to treating Hoosiers right.
What truly sets this location apart is its blend of services tailored to the local market. Whether you are an **Active Military member** benefiting from a special discount, a family needing a safe and clean SUV for a trip to Lake Michigan, or an individual whose car is temporarily out of commission, this branch has a solution. The acceptance of both credit and debit cards (subject to policy verification) and the emphasis on **accessible features** for all customers, including wheelchair accessibility, ensures that their service is inclusive and available to everyone in the Fort Wayne area. When you need a trustworthy, clean, and expertly handled car or van rental in Indiana, the Lima Road Enterprise location offers a superior level of service and a vehicle for every journey.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
pick upcallSUVsmelldiscountcigaretteswindowsfordfull sizerepair shop
★ 5★ 4★ 3★ 2★ 1I love this location!! Quick and easy to rent online and they respond to confirm quickly. They are so friendly and quick to answer questions or check you in/out. Ive rented 3x from this location and will be back. Annabelle helped me during this rental and was helpful and professional.
September 05 · Kimberly TeagueWe had an amazing experience with Cory at Enterprise! Despite how busy it was, he remained efficient, knowledgeable, and incredibly helpful throughout the entire process. He went above and beyond to make sure everything ran smoothly and that we were taken care of. His professionalism and dedication truly stood out. Thank you, Cory, for the outstanding service!
June 30 · Tiffany JimenezI had an issue with my flights from Delta coming into Fort Wayne and was unable to pick up my car at the regular time. I called this location the following day, and Sebastian, their customer service associate, not only fixed my reservation but arranged for a pickup at my hotel. This was hands down better service than I received at the airport, who basically told me I would have to rebook on the app, when the app was showing nothing available.
August 05 · Samuel BuchananReserved a full size SUV for our upcoming vacation. We went in at our scheduled pick up time an were informed that they did not have the vehicle we reserved in stock. Offered a downgraded vehicle that would not work for our trip at no discount. Considering the broken process to reserve a vehicle that they didnt even have anyways, this has been a bungling failure at every level for Enterprise. The good news is I found exactly what we needed for our trip on Turo, and for considerably less than this scam of a company would charge. Save your time, money, and stress. Look elsewhere for rentals
June 21 · Nicky BI rented a car through enterprise, my very first rental. During check in we noticed somebody bagged up and hit the back end of the car where the gas can is and left a small dent. I didn’t notice until then. When I spoke to the man that checked me in he said we could either go through my insurance or he could get me an estimate and I’d pay outta pocket. I expressed I DID NOT want to go through my insurance and I’d pay outta pocket and I asked around the price range and he’s said a couple hundred since it wasn’t that bad! He’d said he’d contact me by the next day or 2 and tell me something. A week went by and nobody contacted me, I called up there almost 3 times during that week and apparently everytime I called he wasn’t in, or I would speak to a manager, who would then put me on hold to ask somebody else questions and turn around and tell me they don’t know and somebody would get back with me. NOBODY EVER GOT BACK WITH ME, EVER! I continuously followed up to continuously get bs and I don’t knows weeks after. Then almost a MONTH later I get a 1300$ bill in the mail from the damage recovery team. I work in a auto shop and it does not cost 1300 for that type of small dent. So they definitely tried to max out how much the fixing cost was. Even on the bill there were “miscellaneous” items I was being charged for. The same day I got it in the mail I immediately called enterprise and the discovery team and they told me there’s nothing I can do but pay it. I expressed to both of them that I DID NOT want to go through my insurance and I’d pay for it. It’s already bad enough I’m paying for something I did not cause. A week after that I received a voice mail saying the damage team has been trying to contact me for weeks. That was the 1ST call I’ve ever received from them. And mind you I-ME contacted them a week before that voicemail. I called back and received no answer from the man that contacted me. A week went by and my insurance is contacting me saying a claim was filed against me. Enterprise is so unprofessional, chaotic and for it to be my very first rental I will never rent again. And they went through my insurance anyway!!!! I want my deposit back and they can fully get the money through my insurance but they claiming that they’re keeping it and won’t give it back at all. I was warned about enterprise and tried to give them a chance anyway, I do no recommend. I regret going to them!
July 09 · Janiya Wright
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