Enterprise Rent-A-Car Introduce
For residents, businesses, and visitors of Kent Island and the surrounding areas on the Eastern Shore of Maryland, reliable vehicle rental is essential for navigating local commutes, transporting goods, or exploring the region’s beautiful coastal attractions. Enterprise Rent-A-Car in Stevensville, MD, offers a local solution, serving as a dual Car rental agency and Van rental agency right on Main Street. This branch is a key resource for those needing a replacement vehicle due to repair, a larger van for a local move, or simply a convenient ride for a weekend trip across the Chesapeake Bay Bridge.
While Enterprise is a globally recognized brand, this particular Stevensville location operates with a local focus, committed to making the rental process straightforward. It’s important for local Maryland users to note that, as with any high-volume rental operation, experiences can vary. For example, some customers report outstanding, quick service from dedicated employees, even trainees handling busy situations with ease, showcasing impressive professionalism. Conversely, other reviews indicate occasional logistical issues regarding vehicle availability, cleanliness, and, in rare instances, vehicle maintenance warnings. Enterprise's national focus on strong customer loyalty, as evidenced by its high rankings in customer satisfaction studies, suggests that when issues arise, the proper channels, such as corporate or the local General Manager, should be utilized to achieve a resolution. This is a local establishment that aims to deliver the expected brand value, though customers should remain diligent in checking their vehicle upon pickup.
The Enterprise Rent-A-Car branch is conveniently situated at 1418 Main St, Stevensville, MD 21666, USA. Its location places it right in the heart of Stevensville on Kent Island, making it easily accessible for anyone living or working on the island or traveling through the area. Being on Main Street, it is near local businesses and key transportation arteries, providing a quick in-and-out experience for drivers.
The branch has taken necessary steps to ensure that its services are available to all members of the Maryland community, upholding a standard of physical accessibility. The facility is equipped with a Wheelchair accessible entrance, ensuring comfortable access into the office, and a dedicated Wheelchair accessible parking lot, simplifying the process of arrival and departure for all customers.
As both a car and van rental agency, the Stevensville Enterprise location provides a comprehensive fleet and range of services designed to address various transportation needs across the Eastern Shore.
- Diverse Vehicle Fleet: Customers can typically rent everything from fuel-efficient economy and compact cars for daily errands to full-size sedans, SUVs, and specialized vehicles like pickup trucks for heavier-duty needs or exploring off the main highways.
- Van Rental Services: The location specifically functions as a Van rental agency, offering cargo vans, minivans, and potentially large passenger vans for business use, group travel, or moving and hauling in Queen Anne's County.
- Insurance and Replacement Rentals: A core service of Enterprise is providing rentals for insurance replacement purposes when a personal vehicle is undergoing mechanical repair or collision work.
- Flexible Payment Options: To facilitate easy transactions, the agency accepts major Credit cards, Debit cards (subject to specific Enterprise terms, including required documentation), and fast, modern NFC mobile payments.
- After-Hours Returns: The location offers an After Hours Service, allowing customers the convenience of parking and securing the vehicle, and placing the keys in a drop box outside of regular operating hours.
Several key features make the Stevensville Enterprise location a notable choice for Maryland users, highlighting its operational focus and community commitment.
- Certified Women-Owned Business: The branch Identifies as women-owned, a significant distinction for customers who wish to support diverse local business ownership in the Stevensville area.
- Active Military Discounts: This location provides Active military discounts, offering tangible financial support and appreciation for the dedication of service members and their families in the Maryland region.
- Exceptional Staff Performance: Individual customer reviews frequently highlight specific employees for providing exceptional, quick, and un-rattled service, particularly during high-stress periods, demonstrating high potential for customer satisfaction.
- Commitment to Accessibility: The provision of a Wheelchair accessible entrance and parking lot ensures the branch meets high standards for customer convenience and inclusivity.
- Broad Payment Acceptance: The ability to use major credit, debit, and NFC mobile payments offers maximum flexibility in completing rental transactions.
To check availability, confirm a reservation, or inquire about specific van models for your needs on Kent Island, please use the contact details provided below:
- Address: 1418 Main St, Stevensville, MD 21666, USA
- Phone: (410) 604-6154 (Local and Direct Line)
- Mobile Phone: +1 410-604-6154 (Mobile Accessible Number)
For those in need of a rental on Kent Island or in Queen Anne's County, Enterprise in Stevensville offers a compelling mix of comprehensive fleet options and community-focused advantages. It is worth choosing this location due to its verified status as a women-owned business and its provision of valuable active military discounts, demonstrating a commitment that goes beyond standard rental operations. The fact that the location offers both cars and a wide variety of vans—from cargo vans to passenger models—makes it a versatile one-stop solution for local residential and commercial needs, whether it's a family vacation or a business hauling requirement.
While the nature of the rental industry means that occasional issues with vehicle availability or cleanliness can occur, the strength of the Enterprise brand means that there are established systems for recourse. Furthermore, the positive customer feedback regarding individual employee efforts—such as an un-rattled trainee managing a busy Friday alone—underscores the potential for an excellent, stress-free experience. By being thorough when picking up your reserved vehicle and utilizing the full accessibility features, customers can confidently rely on this Stevensville branch for a wide range of short and long-term rental needs in this vital corridor of Maryland.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1418 Main St, Stevensville, MD 21666, USA
Enterprise Rent-A-Car Reviews
pick upSUVcallnamedrivefull sizeinsurance companygasbookstars
★ 5★ 4★ 3★ 2★ 1Lots of issues, rentals are filthy inside and out even with a car wash across the street. $1000 rental and there are clothes still inside from previous renters. GM did call and gave a 50% refund a week after I called corporate.Rented a pickup truck a few weeks later. Went to pick it up, they don't have it. Pushed rental back a week. Go again to get rental next week after I called the day before to confirm they had a truck and was told yes. Get a call a half hour before pickup and told they don't have a truck. I push the rental back a third week. Called corporate 3 times and was told the district manager would reach out immediately, I still have never heard from her. On the 3rd attempt they finally have the truck. Sign my paperwork, pull off the lot and at the stop sign about 100 feet away, I notice the truck is idling extremely high. Get back to my house about 2 miles away and scroll thru the system checks and warnings and the transmission warning is on. I used the truck to make about 5 runs to the dump and returned it. I didn't want anything for free, I just wanted an apology about all the issues. Enterprise has gone down hill big time. Renters beware.
September 04 · Boomjack2003 ArmyRecently I had a last minute rental car need when my personal vehicle unexpectedly broke down. I got the best service from Enterprise employee JayShawn, made all the more impressive when I discovered he was a trainee. He was holding down the fort by himself on a crazy Friday afternoon, with people dropping off cars or picking up, the phone ringing off the hook. He juggled everything effortlessly, never got rattled, and had me on the road with no delay. I'm so impressed!
July 21 · Liz FilterJason Shawley, branch manager at the Kent Island, MD location, was excellent to deal with! He made the entire process of renting a car so easy, which was sorely needed, as we were rather stressed out after my son's transmission failed while visiting us from North Carolina. The rental car Jason/Enterprise assigned to us was clean and reliable, as my son made it back home to NC safe and sound!Thank you very much!Ryan Gordon
June 13 · BSP SoxGreat experience with Jason and his team. They went out of their way to get the vehicle we needed. Also impressed with how new, clean and loaded with features the rental vehicles are. Good job!
June 28 · Ann FCalled and made a reservation with what I assume is the call center and was told it was available. Received a phone call 5 minutes later from the location and was told it was not available but they were willing to make accommodations. Employee was friendy and did a great job.
August 02 · Mat Gutierrez
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