Enterprise Rent-A-Car Introduce
When your travel plans bring you to East Tennessee, whether for a business trip, a family visit to the Knoxville area, or an adventure into the Great Smoky Mountains National Park, having a reliable vehicle ready upon arrival is essential. The Enterprise Rent-A-Car branch located conveniently on Alcoa Highway, serving McGhee Tyson Airport (TYS), is a highly-regarded and exceptionally well-equipped option for residents and visitors alike. This location is part of a company that has established a reputation not just for its extensive fleet, but for genuine, customer-centered service, as highlighted by local patrons.
What truly sets this Enterprise branch apart is its dedication to the customer experience. Testimonials from local users frequently praise the staff's ability to provide a smooth, efficient, and surprisingly thoughtful transaction. The five-star review, which shares an example of an employee proactively waiving a refueling fee, perfectly illustrates a company culture that empowers its people to lead with care and logic. This philosophy means that from the moment you step off your flight or arrive at the counter, you can expect helpful staff, clean vehicles, and a hassle-free rental process that honors your loyalty.
Furthermore, this particular Enterprise location proudly identifies as a women-owned business. By choosing to rent here, local customers and travelers are supporting a diverse and locally committed operation while benefiting from the strength and reliability of one of the world's leading transportation providers. For anyone seeking quality, convenience, and a top-notch selection of vehicles near the Knoxville area, this Alcoa branch is a premier choice.
The address is: 2055 Alcoa Hwy, Alcoa, TN 37701, USA. This location is the official car rental presence serving McGhee Tyson Airport (TYS), placing it directly where travelers need it most—right near the baggage claim area or just a short shuttle ride away, depending on the specific airport setup. Its location on Alcoa Highway (US-129) provides immediate access to major routes heading into Knoxville, Maryville, and the surrounding East Tennessee communities.
Accessibility is a key priority at this high-traffic rental agency to ensure all customers are served effectively. Essential accessibility provisions include:
- Wheelchair accessible entrance, allowing for easy and comfortable entry into the rental facility.
- Wheelchair accessible parking lot, providing convenient parking spaces for customers with disabilities.
- **Diverse Car Rental Fleet:** Offering vehicles in every class, from economy cars (like the Mitsubishi Mirage or Nissan Versa) perfect for efficient, solo travel, to medium and large sedans (such as the Toyota Corolla or Chevrolet Malibu) for business or couples.
- **SUV and Specialty Rentals:** A massive selection of Sport Utility Vehicles, including mid-size (like the Hyundai Kona and Nissan Rogue) and full-size SUVs (like the BMW X5 or Jeep Wrangler), necessary for handling mountain roads and family excursions.
- **Van Rental Agency Services:** Specializing in van rentals, including minivans (like the Chrysler Pacifica) for family capacity, as well as cargo vans and larger passenger vans (12- and 15-passenger models) for group travel, church outings, or organizational transport.
- **Truck Rentals:** Offering a selection of light-duty and standard pickup trucks (like the Toyota Tacoma) for utility, small moves, or commercial purposes.
- **One-Way Car Rentals:** Providing the convenience of picking up a vehicle at TYS and dropping it off at another Enterprise location across the state or the country for flexible road-trip or relocation planning.
- **Long-Term Rentals:** Solutions for extended-stay needs, offering competitive rates for monthly or multi-month rentals often required by temporary residents, students, or those needing a vehicle replacement.
- **Active Military Discounts:** Offering discounted leisure rates, typically 5% off base rates, for active-duty military personnel, retired members, and veterans, in addition to specialized government rates for official travel.
- **Women-Owned Business Designation:** Operating as a women-owned enterprise, offering customers the choice to support a diversely-led business while utilizing a globally trusted brand.
- **Flexible Payment Options:** Accepting multiple forms of payment, including Credit Cards, Debit Cards, and modern NFC Mobile Payments, providing maximum flexibility for travelers managing their trip finances.
- **Commitment to Customer Service:** As evidenced by customer reviews, the branch is known for its friendly, professional, and empowered staff who are willing to go the extra mile to ensure customer satisfaction.
- **Onsite Services:** The convenience of having onsite rental and return services right near the airport terminal, simplifying the transition between air travel and ground transportation.
- **Enterprise Plus Loyalty Program:** Customers can join this program to earn points toward free rental days and enjoy expedited service, a significant benefit for frequent travelers.
Beyond the great service, the sheer variety of the fleet, particularly its strengths as a dedicated van rental agency, makes it perfect for large families heading to Gatlinburg or groups traveling to a University of Tennessee game. The availability of crucial discounts for Active Military members and the modern convenience of accepting NFC mobile payments further cement its position as a forward-thinking, customer-friendly option. When you choose this Enterprise, you are choosing more than just a car—you are choosing a supportive, well-run, women-owned business that is dedicated to getting you on the road quickly and courteously throughout East Tennessee. For a stress-free start or end to your journey in the Knoxville area, this is the destination for your mobility needs.
For reservations or to speak with a representative at the McGhee Tyson Airport location:
Enterprise Rent-A-Car
Address: 2055 Alcoa Hwy, Alcoa, TN 37701, USA
Phone: (833) 886-0851
Mobile Phone: +1 833-886-0851
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
flightdeskSUVcheckcounterbrandreceiptemployeeparking garageeconomy car
★ 5★ 4★ 3★ 2★ 1**5 Stars – A Great Example of Customer-Centered Service**I recently rented a Jeep Wrangler from Enterprise in Knoxville, and the experience reminded me why I continue to choose this company.I was running behind on my way to the airport and didn’t have time to refill the gas tank—I’d used about a quarter of a tank and figured I’d take the hit rather than risk missing my flight. When I returned the car, I was greeted by a polite, college-aged representative who asked how everything went. I told him it had been great. He then kindly asked, “You didn’t have a chance to refill the vehicle?” I explained I’d simply run out of time. Without hesitation, he replied, “Well, let me remove this charge for you. I’d hate to have your experience with us end on a negative.”He took the initiative to waive the refueling fee (about $27), and while the money was appreciated, what stood out even more was the attitude. I was genuinely impressed that Enterprise empowers their employees to make thoughtful, customer-friendly decisions like this.To that young man—thank you. And to Enterprise—bravo for running a company that leads with logic, care, and trust in your people. This small gesture went a long way in reaffirming my loyalty. I’ll be back.
August 07 · Bruce SomersSuper easy experience for pick up and return! Very friendly and helpful staff! Top notch vehicles. Thanks again Knoxville Enterprise! Will be back!
September 29 · Josh BowensRented a car for business. Local manager has some kind of policy requiring the driver to use a card with their name on it, so I was not able to keep it on the card used by our organization and had to use a personal card. While I was assured it would not be charged, ultimately the entire balance went on to my personal card. It would not have been so bad had my manager not predicted this would happen pretty much exactly like it did.The car’s forward right brake was also ground to the studs and mostly non-functional, so it’s good I didn’t have to use it on the interstate or anything…
October 08 · SeanWe have only dropped off vehicles twice at this location coming back from travels in North Georgia, but the customer service both times was exceptional. Employees know how to turn a frown upside down, a negative into a positive, and are great representatives for the enterprise brand. Please note corporate enterprise, that you have some great customer centric employees here that are the types to continue ensuring that enterprise’s reputation as the top tier rental car company stays that way.
July 14 · Jeffrey TillleryI like Chevrolet Tahoe is was a amazing truck I like the speed is amazing of v8 6 cylinder and it have a lot of space is very safe truck and very great truck I like I give 10 for exterior and intirior thank you for the experience of 2025 Chevrolet tahoes I love Chevrolet cars thank you so much family of Chevrolet
March 03 · carlos gomez
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