Enterprise Rent-A-Car

- 32 Asturias Ln, Morgantown, WV 26508

For residents, students, and visitors navigating the diverse landscape of North Central West Virginia, the Enterprise Rent-A-Car branch on Asturias Lane in Morgantown stands out as a highly reliable and customer-focused transportation provider. This location proudly operates as both a leading car rental agency and a specialized van rental agency, ensuring a fit for every need, whether you are running errands in town, managing a replacement vehicle while yours is in service, or planning a group trip through the Mountain State’s beautiful terrain.

A significant point of pride for this specific branch is its commitment to both quality service and community values. The location is verified as a women-owned business, demonstrating a strong entrepreneurial spirit within the local West Virginia economy. Furthermore, the agency emphasizes a customer-first philosophy, a commitment that shines through in exceptional patron feedback. Reviews frequently highlight the staff's professionalism, friendliness, and dedication, often citing specific team members like Destiny for making the rental process "smooth and stress-free."

The dedication to customer satisfaction is not just promotional; it's operational. In situations where a rare vehicle issue might arise—such as an initial car not meeting safety standards—the staff is praised for handling the situation "so well," making things right "within seconds," and firmly demonstrating that customer service is indeed their "top priority." This immediate, proactive problem-solving makes the Morgantown Enterprise branch a trusted partner for reliable, safe, and stress-free car rental experiences in West Virginia.

The Enterprise Rent-A-Car branch is conveniently situated in Morgantown, making it easily accessible for customers throughout Monongalia County and surrounding West Virginia areas. The location offers a practical alternative to airport rentals, focusing primarily on serving the local community and providing neighborhood-friendly service.

The physical address for the agency is:

32 Asturias Ln, Morgantown, WV 26508, USA

This position near major local routes allows for efficient pick-up and drop-off, a significant advantage for customers coming from West Virginia University (WVU) campuses, local businesses, or residential areas.

The standard hours of operation are tailored for the convenience of the working week but also accommodate Saturday morning rentals:

• Monday – Friday: 8:00 AM – 5:30 PM
• Saturday: 8:00 AM – 12:00 PM
• Sunday: Closed

Accessibility is a key focus at this location, ensuring that all members of the West Virginia community can utilize their services with ease.

• Wheelchair Accessible Entrance: The facility provides an accessible entry point to ensure a seamless process for all patrons.
• Wheelchair Accessible Parking Lot: Clearly marked and designated parking is available, offering proximity and convenience for those needing accessible spaces.

In addition to the physical accessibility, the branch offers customer-focused services that extend the convenience beyond the counter, including an After-Hours Returns Available option and the popular Pick-Up Service Available (always advisable to call the branch to confirm availability and range for this service).

As a full-service car and van rental agency, the Morgantown Enterprise branch provides a comprehensive suite of rental options and payment solutions designed to meet diverse customer requirements in West Virginia.

• Extensive Car Fleet: The agency offers a wide selection of vehicles ranging from fuel-efficient Economy cars (e.g., Mitsubishi Mirage or similar) for daily commutes, to Midsize (e.g., Toyota Corolla or similar), Standard (e.g., Volkswagen Jetta or similar), and Fullsize sedans (e.g., Chevrolet Malibu or similar) for comfortable family or business travel.
• Minivan and Passenger Van Rental: This location specializes in van rental, offering Minivans (often 7-passenger, like the Chrysler Pacifica or similar) for family trips, and larger 12-passenger and 15-passenger vans (e.g., Ford Transit or similar) for group outings, team transport, or extended road trips.
• Modern Payment Methods: To ensure transactions are fast and secure, the branch accepts multiple payment forms, including major Credit Cards, Debit Cards, and the convenience of modern NFC Mobile Payments (such as Apple Pay or Google Pay).
• Targeted Discounts: The agency actively offers Active Military Discounts, providing a small but meaningful recognition for the service of West Virginia's military community members and their families.
• Flexible Rental Terms: They cater to various rental periods, from short-term daily rentals for car repair replacements—which is a primary focus for Enterprise's "home city" locations—to longer-term options for extended needs.
• Courtesy Pick-Up Service: Enterprise is renowned for its complimentary customer pick-up service, a feature that adds significant value, especially for local West Virginia users whose vehicle may be unavailable.
Features / Highlights

The defining attributes of the Enterprise Rent-A-Car on Asturias Lane in Morgantown go beyond just offering cars; they reflect a dedicated commitment to an outstanding local experience.

• Women-Owned Local Business: As a women-owned establishment, this branch contributes directly to local economic diversity and may appeal to customers who value supporting local, inclusive businesses within West Virginia.
• Proactive Safety and Quality Assurance: The staff demonstrates a strong commitment to fleet quality. In a critical customer review, when a vehicle was flagged for having unequal tire wear, the team immediately and flawlessly resolved the issue, showcasing their dedication to customer safety and a willingness to "make things right within seconds."
• Dedicated and Personalized Staff: The individual customer service provided by employees like Destiny is consistently rated as "exceptional." Reviewers emphasize her professionalism, friendliness, and dedication to ensuring the "entire rental process smooth and stress-free," which builds high customer trust and loyalty.
• Customer Service as a Top Priority: The team explicitly communicates and acts on the belief that "customer service is the top of their priority list," fostering a high-trust environment that is crucial for renters who rely on their vehicle for travel or essential replacement.
• Support for the Military Community: The provision of Active Military Discounts is a tangible benefit that supports the many military families and veterans residing in West Virginia, making this a preferred choice for that segment of the population.
Contact Information

For West Virginia residents needing reliable transportation in the Morgantown area, the Enterprise Rent-A-Car branch on Asturias Lane is ready to assist with all your car and van rental inquiries and reservations. Contacting the local team directly is the best way to confirm vehicle availability, book the courtesy pick-up service, and inquire about specific vehicle classes or military discounts.

Address:

32 Asturias Ln, Morgantown, WV 26508, USA

Phone:

(304) 225-6700

Mobile Phone:

+1 304-225-6700

Operating Hours Summary:

Mon - Fri: 8:00 AM - 5:30 PM

Sat: 8:00 AM - 12:00 PM

Sun: Closed

What is worth choosing

The Enterprise Rent-A-Car location on Asturias Lane is an excellent choice for West Virginia customers because it seamlessly blends the reliability of a national brand with the personalized care of a local, women-owned business. What truly makes this branch a standout is its proven track record of placing customer experience and safety at the forefront of its operations, evidenced by the enthusiastic customer reviews.

For many in West Virginia, renting a car is often tied to an unforeseen event, like a vehicle breakdown or accident. In these potentially stressful situations, the promise of "outstanding service from Destiny" and a staff that resolves issues "within seconds" provides immense peace of mind. The proactive approach to vehicle safety—immediately addressing a concern about tire quality—shows a deep commitment to not just getting you a car, but getting you a safe car. This is a level of accountability that is invaluable, particularly when navigating the diverse roads of the Mountain State.

Furthermore, the agency's accessibility features, diverse fleet (including essential vans for larger groups), and financial benefits like active military discounts make it an inclusive and practical choice. The ability to pay using modern NFC mobile payments also adds a layer of convenience appreciated by today’s busy user. For reliable, courteous, and safety-conscious car or van rental in Morgantown, the Enterprise team on Asturias Lane is highly worth choosing. Their commitment to making things right and putting the customer first ensures you'll be happy to return to this location "from now on."

Enterprise Rent-A-Car

32 Asturias Ln, Morgantown, WV 26508, USA