Enterprise Rent-A-Car

- 12451 Garrett Hwy, Oakland, MD 21550

For residents and visitors in the beautiful Garrett County region of Maryland, securing reliable transportation is often essential for navigating the area, whether for business, leisure, or in the event of an unexpected vehicle repair. The Enterprise Rent-A-Car branch located right on Garrett Highway in Oakland, MD, serves as a vital local resource, providing comprehensive car and van rental services to meet a variety of personal and professional needs. This local agency identifies as a women-owned business, demonstrating a commitment to local entrepreneurship and community service within Maryland.

Enterprise Rent-A-Car is a globally recognized brand, but the focus at the Oakland branch remains firmly on the local customer. They specialize in offering replacement vehicles for individuals whose personal cars are in the shop due to accidents, mechanical issues, or theft, ensuring that your life stays on track without significant interruption. Beyond replacement rentals, they cater to short-term business travel, family vacations, weekend adventures throughout Western Maryland's scenic landscapes, and general utility needs through their van rental offerings. The agency strives to blend the broad resources of a national company with the personalized, attentive service that local Maryland customers value.

The core business model of Enterprise is centered on the local market, making this Oakland location particularly attuned to the needs of the nearby communities, including folks from Deep Creek Lake, Grantsville, and others across the panhandle. They maintain a fleet designed to offer maximum utility and comfort, ranging from economical sedans for excellent gas mileage on your commute to spacious SUVs for mountain explorations or minivans for family trips. By keeping a local focus, the team is better equipped to understand the regional driving conditions and the specific vehicle requirements of their Maryland customer base.

The Enterprise Rent-A-Car branch is conveniently situated at 12451 Garrett Hwy, Oakland, MD 21550, USA. This location on Garrett Highway, a principal artery in the area, ensures excellent accessibility for local users. Being positioned on a major road means it is easy to find, whether you are driving in from neighboring towns or simply coming from your home or repair shop in Oakland. This central positioning is a significant benefit for customers who may be relying on taxis, ride-shares, or a lift from a friend to pick up their rental.

A key highlight of this location is its commitment to serving all members of the community by prioritizing accessibility. The facility features a wheelchair-accessible entrance and a wheelchair-accessible parking lot. These features are essential for customers with mobility challenges, ensuring a more convenient and dignified experience when picking up or dropping off a vehicle. The dedicated attention to accessibility underscores the local branch's professionalism and desire to accommodate every Maryland customer. Furthermore, customers can always reach the branch by phone to discuss any specific accessibility needs or to confirm vehicle availability before arrival.

The Oakland Enterprise Rent-A-Car branch provides a comprehensive suite of rental and related services, specializing as both a car rental agency and a van rental agency. These services are designed to address both everyday transportation needs and specialized requirements. The range of options typically available reflects Enterprise's commitment to finding the right fit for every situation a Marylander might face. While specific vehicle models vary based on availability, the general categories of service remain consistent.

• Car Rental Agency: Offering a wide selection of vehicles for daily, weekly, or longer-term rentals. This includes economy cars for budget-conscious travel, full-size sedans for comfort, SUVs for family trips or navigating varied terrain, and potentially trucks or specialty vehicles depending on the specific branch fleet and availability.
• Van Rental Agency: Dedicated service for individuals and businesses needing more capacity. This typically includes cargo vans for moving, equipment transport, or commercial use, and passenger vans (such as 7-passenger minivans or larger 15-passenger vans) for group outings, team travel, or large family gatherings around Maryland.
• Insurance Replacement Rentals: A primary focus, providing a seamless rental experience when your personal vehicle is under repair following an accident or damage claim. They often work directly with insurance companies and body shops to expedite the process.
• Leisure and Business Travel Rentals: Supplying vehicles for vacation travel, weekend getaways, and corporate trips across Maryland and beyond.
• Flexible Payment Options: Accepting major credit cards and debit cards for rental payments, providing flexibility for customers. The branch also accepts NFC mobile payments for a fast and modern transaction process.

The experience at the Oakland location is enhanced by several noteworthy features that set it apart and provide additional value to the Maryland customer base.

• Identifies as Women-Owned: The branch proudly identifies as a women-owned business, highlighting a commitment to diversity in business ownership and local economic development within Garrett County.
• Active Military Discounts: In appreciation for their service, the agency offers active military discounts. This is a significant benefit for service members, reservists, and their families in the community, reflecting a corporate policy of support for the armed forces community. While specific discount percentages should always be confirmed, this highlight demonstrates a clear value for military personnel.
• Accessibility: The facility is designed with all customers in mind, featuring a wheelchair-accessible entrance and a wheelchair-accessible parking lot, ensuring ease of access for customers with disabilities.
• Payment Versatility: Customers have flexible payment options, as the location accepts Credit Cards, Debit Cards, and modern NFC mobile payments, making the transaction process smooth and convenient.
• Commitment to Customer Service: As highlighted by positive customer reviews, a dedication to excellent service, patience, and clear communication—even in complex situations like insurance claims—is a key operational highlight of the team.

For inquiries, reservations, or to discuss your specific vehicle needs, the Oakland, MD branch of Enterprise Rent-A-Car can be reached via the following contact details:

Address: 12451 Garrett Hwy, Oakland, MD 21550, USA

Phone: (301) 334-6400

Mobile Phone: +1 301-334-6400

Choosing Enterprise Rent-A-Car in Oakland, MD, is often a decision predicated on reliability, variety, and customer-focused service. While local businesses occasionally face operational challenges—as evidenced by one customer's review noting a temporary delay and communication issue during a busy period—the overall picture painted by customer feedback and company offerings suggests a valuable local resource. Another customer, for example, described their experience as receiving "some of the best customer service i have ever received," specifically citing an employee's incredible helpfulness, clarity in explaining the process, patience with a first-time renter, and willingness to stay after hours to complete a pick-up. This type of dedication to going the extra mile is what truly sets a local business apart.

For people in Maryland, the combination of Enterprise's extensive fleet options (covering everything from standard cars to cargo and passenger vans), the benefit of active military discounts, and the crucial accessibility features (like the wheelchair-accessible entrance and parking) make this branch a strong contender for your rental needs. The fact that they specialize in replacement rentals also means they are adept at handling the often-stressful logistics associated with an accident or major repair, providing a necessary service when you need it most. When selecting a rental agency, it is important to check availability in advance, especially during peak travel seasons or following regional events, to ensure a smooth experience. Ultimately, this Oakland branch offers the comprehensive resources of a major brand delivered with the personal touch of a locally embedded, women-owned business committed to its community.

Enterprise Rent-A-Car

12451 Garrett Hwy, Oakland, MD 21550, USA