LifeStar Car Rental
HomeCar Rental BlogCar Rental Near Me
ArizonaNew JerseyNew York

LifeStar Car RentalCar Rental Near MeNew YorkRichmond CountyMid IslandCar Rental in Bay StreetEnterprise Rent-A-Car
Enterprise Rent-A-Car ico

Enterprise Rent-A-Car
- 263 Bay St, Staten Island, NY 10301

Car rental agency, Van rental agency ★4.0

263 Bay St, Staten Island, NY 10301, USA

4.0
This review is written in regards to my most recent rental. First let me say I have rented numerous times from this location and I haven't experienced any long lasting negative experiences. With that said, my most recent attempted rental was very bad. It was so bad that I canceled it on the spot. Possibly because the usual young lady (Shasa) was not there to correct the problem. Or maybe because the manager is disinterested in the day to day operation. I was offered a vehicle that had cigarette burns in the door, worn out flooring and a filthy interior. I was told they would give me another car immediately. 2 minutes later, the car they promised was given to another couple who arrived after I arrived. They then stated they would prepare an inferior replacement and if I could continue to wait. The guy helping me appeared more than bothered that I was canceling my rental. During this entire interaction, not once did the manager come out and try to assist. Moving forward, I will make the 20 minute trip to an Enterprise further away to rent a car. The saddest part of this is I was a loyal and regular customer and no one cared. Now imagine how your experience will be if you show up for your first time. Thumbs down for Bay st Enterprise unfortunately 😕 - Demore
Enterprise Rent-A-Car Overview Intro Detail Photos Location Reviews

Enterprise Rent-A-Car Introduce

When navigating the distinct transportation needs of Staten Island and the greater New York region, having access to a dependable **Car rental agency** is essential. The Enterprise Rent-A-Car location at 263 Bay St provides a crucial service hub, particularly for local residents needing a temporary replacement vehicle, visitors arriving via the Staten Island Ferry terminal area, or businesses requiring a **Van rental agency** solution. This branch stands out not only as a recognizable, national brand but also as a locally significant operation.

This particular Enterprise branch, conveniently situated near the St. George area, has garnered attention for being a **women-owned** business, adding a unique highlight to its local profile. It aims to offer a professional and welcoming rental environment. While experiences can vary, as suggested by a mix of customer feedback, loyal patrons often praise the location for its "smooth and easy" process and efficient service, making it a reliable choice for residents of Staten Island. Whether you need a sleek sedan for a weekend getaway or a spacious SUV for a family trip, Enterprise offers a variety of vehicles to suit diverse New York travel plans.

The agency is committed to making the rental process accessible and straightforward. They accept a wide range of payment options, including major **Credit cards, Debit cards, and NFC mobile payments**, offering flexibility that is highly valued by local customers. Furthermore, they demonstrate appreciation for service members by offering **Active military discounts**, cementing their role as a community-conscious local business. New York customers looking for a reliable, convenient, and professionally managed rental experience often find themselves returning to this Bay Street location.

Location and Accessibility

The Enterprise Rent-A-Car branch on Bay Street benefits from a highly accessible location in one of Staten Island’s key neighborhoods, offering a convenient alternative to airport rental facilities for local users.

  • **Address:** 263 Bay St, Staten Island, NY 10301, USA.
  • **Proximity to St. George:** The location is near the St. George area, providing easy access to the Staten Island Ferry Terminal, which is a major transit point connecting the borough to Manhattan. This makes it an excellent choice for New York commuters or Manhattan-based residents visiting Staten Island.
  • **Local Transportation:** The branch is reachable via local bus routes and is easily driven to from various parts of Staten Island, including those looking to bypass the congestion of the Verrazzano-Narrows Bridge for local vehicle needs.
  • **Customer Parking:** The convenience of **On-site parking** is a significant benefit in a densely populated area like Staten Island, allowing customers to park their personal vehicles securely while they utilize their rental car or van.
  • **Physical Accessibility:** The facility is designed with all customers in mind, featuring a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**, ensuring comfortable access for everyone.
  • **General Operating Hours:** Although specific times should always be confirmed directly with the branch, Enterprise's local neighborhood locations often operate during standard business hours, typically including early morning until late afternoon on weekdays, with shorter hours on Saturday and closure on Sunday.
Services Offered

This Enterprise location specializes in non-airport, or "home city," rentals, focusing on local residents and businesses with varied transportation needs.

  • **Car Rental Agency:** Offers a full spectrum of cars for rent, including:
    • Economy and compact cars for efficient city driving and short trips.
    • Sedans and mid-size vehicles for comfortable daily commuting or business use.
    • SUVs (such as the well-regarded Toyota RAV4 mentioned in a customer review) for family travel and greater capacity.
    • Luxury and specialized vehicles (availability subject to location and time).
  • **Van Rental Agency:** Provides essential solutions for moving, business, or group transport, including:
    • Cargo vans for moving furniture, equipment, or materials.
    • Minivans for spacious passenger transport.
    • Passenger vans for larger groups (often subject to specific rental policies and license requirements).
  • **Insurance Replacement Rentals:** Frequently assists local drivers whose personal vehicles are undergoing repair after an accident, working directly with insurance companies for billing and logistics.
  • **Flexible Payment Options:** Accepts several forms of payment to secure a rental:
    • **Credit cards** (Major providers).
    • **Debit cards** (Subject to specific local rental requirements and documentation, as noted in the customer review mentioning a successful debit card rental).
    • **NFC mobile payments** for quick and modern transactions.
  • **One-Way Rentals:** Facilitates one-way rentals within the Enterprise network, allowing New Yorkers to pick up a car on Staten Island and drop it off at another location nationwide (policies and fees apply).
Features and Highlights

The Bay Street Enterprise location provides several features designed to enhance the customer experience and cater to specific community groups in New York.

  • **Identifies as Women-Owned:** This designation is a notable point of pride for the local branch, highlighting a commitment to diversity in business ownership and potentially appealing to customers seeking to support women-led enterprises.
  • **Active Military Discounts:** A valuable feature for the numerous service members and their families in the New York area, offering discounted rates on rentals for leisure travel (Official government travel rates are also available through Enterprise's broader programs).
  • **Flexible Debit Card Policy:** Unlike many rental agencies that strictly require a credit card, this location is known to allow rentals with a **Debit card** and a U.S. driver’s license, provided the customer meets all necessary local requirements (which typically include proof of address and sufficient funds for the rental and deposit). This flexibility is a major benefit for many local New York users.
  • **Vehicle Variety and Quality:** Customers have the opportunity to rent late-model vehicles, such as the praised “beautiful 2024 Toyota RAV4,” indicating a fleet maintained with newer cars.
  • **High Customer Loyalty:** The positive review noting a return to the location after a previous great experience speaks to a core group of loyal customers who appreciate the team's professional, welcoming, and efficient service style.
  • **Convenient Location Amenities:** The provision of both **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** makes the process of picking up or dropping off a vehicle more convenient and inclusive for all customers.
Contact Information

For current availability, rental requirements (especially for debit card usage), or to reserve a vehicle, contact the Staten Island Bay Street location directly.

  • **Address:** 263 Bay St, Staten Island, NY 10301, USA
  • **Phone:** (718) 556-4290
  • **Mobile Phone:** +1 718-556-4290
What is Worth Choosing

For Staten Island and New York residents seeking a reliable and flexible car rental experience, the Enterprise Rent-A-Car on Bay Street is an excellent choice, particularly for its accessibility and customer-focused features. What truly sets this location apart is its proven capability to handle a **hassle-free rental experience**, as noted by customers who value professionalism and efficiency, especially compared to competitors in the local market.

The unique selling points—being a **women-owned** business and offering tangible benefits like the **Active military discounts** and the acceptance of **Debit cards**—make it particularly appealing to a diverse local clientele. For a New Yorker whose own car is in the shop, or a visitor arriving in the St. George area, the convenience of on-site parking and a smooth, drama-free process (such as successfully renting a quality vehicle like a 2024 Toyota RAV4) is paramount. While one review points out a lapse in quality and management attention, the sustained loyalty of regular customers who choose to return indicates that, on balance, this location successfully delivers the professional service and quality vehicle that the Enterprise brand is known for. Choosing this branch is a choice for flexibility, community support, and the likelihood of an easy, efficient transaction, making it a highly recommended local option on Staten Island.

Enterprise Rent-A-Car Details

  • From the business

  • Identifies as women-owned
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Parking

  • On-site parking

Enterprise Rent-A-Car Photos

Enterprise Rent-A-Car Picture 1Enterprise Rent-A-Car Picture 2Enterprise Rent-A-Car Picture 3Enterprise Rent-A-Car Picture 4Enterprise Rent-A-Car Picture 5Enterprise Rent-A-Car Picture 6Enterprise Rent-A-Car Picture 7Enterprise Rent-A-Car Picture 8Enterprise Rent-A-Car Picture 9Enterprise Rent-A-Car Picture 10

Enterprise Rent-A-Car Location

Enterprise Rent-A-Car

263 Bay St, Staten Island, NY 10301, USA

Enterprise Rent-A-Car Reviews

An average rating of ★4.2 from 304 user reviews.

pricesmanagerinsurancepick upcigarettespolitesalesdiscountcleaningwork

★ 5★ 4★ 3★ 2★ 1

More Car Rental Near Me

  • Medlife AmbuletteMedlife Ambulette0.0 (0 reviews)

    56 Bay St ste 985, Staten Island, NY 10301, USA

  • Medlife AmbuletteMedlife Ambulette5.0 (1 reviews)

    1 Edgewater St ste 541, Staten Island, NY 10305, USA

  • Hertz Car Rental - Staten Island - Cary AvenueHertz Car Rental - Staten Island - Cary Avenue3.0 (235 reviews)

    543 Cary Ave, Staten Island, NY 10310, USA

  • Avis Car RentalAvis Car Rental3.0 (113 reviews)

    180 E 22nd St, Bayonne, NJ 07002, USA

  • Budget Car RentalBudget Car Rental2.0 (38 reviews)

    180 E 22nd St, Bayonne, NJ 07002, USA

  • Medlife AmbuletteMedlife Ambulette5.0 (1 reviews)

    1230 Castleton Ave #117, Staten Island, NY 10310, USA

  • EZ Car RentalEZ Car Rental4.0 (75 reviews)

    8901 4th Ave, Brooklyn, NY 11209, USA

  • Enterprise Rent-A-CarEnterprise Rent-A-Car3.0 (45 reviews)

    415 88th St, Brooklyn, NY 11209, USA

  • Enterprise Rent-A-CarEnterprise Rent-A-Car4.0 (644 reviews)

    1852 Richmond Ter, Staten Island, NY 10310, USA

  • F8X AUTO GROUPF8X AUTO GROUP3.0 (9 reviews)

    5620 1st Ave, Brooklyn, NY 11220, USA

  • Super Speed Exotic Car RentalSuper Speed Exotic Car Rental5.0 (7 reviews)

    645 Broadway, Bayonne, NJ 07002, USA

  • Enterprise Rent-A-CarEnterprise Rent-A-Car4.0 (565 reviews)

    657 64th St, Brooklyn, NY 11220, USA

  • Categories

    Top Visited Sites

    Trending Car Rental Blog Posts