Enterprise Rent-A-Car Introduce
For residents of Georgia, especially those in and around the bustling city of Atlanta, having a dependable and accessible car rental service is essential for everything from business travel and family vacations to moving day and temporary transportation needs. Enterprise Rent-A-Car, a nationally recognized name in the industry, offers a conveniently located branch right here in Atlanta, providing a reliable resource for your transportation requirements. This specific location not only upholds the brand’s commitment to quality vehicles and professional service but is also recognized by local customers for going the extra mile.
When you're navigating the complexities of the Atlanta metro area, whether you're heading to a Georgia Bulldogs game, planning a trip to the coast, or simply need a replacement vehicle while yours is in the shop, the right rental experience can make all the difference. The team at the Carroll Drive NW location is dedicated to making that experience as seamless as possible, prioritizing customer satisfaction and an easy, efficient process from reservation to return. They cater to a diverse clientele, including local families, business professionals, and members of the military.
The core philosophy of this Enterprise branch centers on personalized, high-touch service, a quality that is frequently highlighted in customer feedback. For instance, a customer review raves about a staff member's dedication, noting that she "made what I needed happen," even securing a preferred vehicle type and offering comfort and aid to a customer with a disability. This level of personalized care sets a high bar for local rental agencies and demonstrates a true commitment to serving the community beyond the simple transaction of renting a car.
The range of vehicles available—from fuel-efficient compact cars perfect for maneuvering Atlanta traffic to spacious vans ideal for group outings or cargo transport—ensures that nearly every need can be met. This versatility, combined with their focus on friendly and knowledgeable staff, makes the Enterprise Rent-A-Car branch on Carroll Drive NW a stand-out choice for local car rental in Georgia.
Location and Accessibility
Convenience is key in a metropolitan area like Atlanta, and this Enterprise Rent-A-Car branch is strategically located to serve a wide segment of the local population. You can find this essential resource at:
- Address: 1475 Carroll Dr NW, Atlanta, GA 30318, USA
Situated in the northwest area of Atlanta, the location offers relatively easy access from various parts of the city and surrounding suburbs. This neighborhood branch is a reliable alternative to airport-based rentals for residents who need a car for a short period or for a long-term local use. The ease of access for local pickup and return minimizes travel time and streamlines the start and end of your rental period, which is a major benefit for busy Georgia residents.
Furthermore, the facility is designed with all members of the community in mind, reflecting a commitment to inclusion. The location includes specific accommodations for those with mobility concerns:
- Wheelchair Accessible Entrance: Ensures easy access for all customers upon arrival and departure.
- Wheelchair Accessible Parking Lot: Provides convenient and designated parking spaces, making the start of the rental process simpler and less stressful.
These accessibility features are crucial, particularly in a large city, providing a welcoming environment for every renter.
Services Offered
The Enterprise Rent-A-Car location on Carroll Drive NW is equipped to handle a variety of rental needs, functioning as both a premier car rental agency and a van rental agency. Their services extend beyond the basic rental agreement to include customer-focused policies and a diverse fleet.
Key services provided at this location include:
- Car Rental: A comprehensive selection of vehicles ranging from economy and compact cars for daily errands to full-size sedans and SUVs for family trips and comfort.
- Van Rental: Dedicated services for van rentals, which are perfect for moving, hauling larger items, group travel, or corporate outings in and around Georgia. This includes passenger vans (like 12- and 15-passenger options) and cargo vans.
- Flexible Payment Options: The branch accepts multiple forms of payment for convenience, making the rental process accessible to more customers. Accepted methods include Credit cards, Debit cards (subject to specific branch policies for verification), and NFC mobile payments.
- Vehicle Upgrades: As noted in customer feedback, the team has a reputation for offering appreciated vehicle upgrades, adding extra value to the rental experience, particularly for frequent or business travelers.
- Specialized Customer Support: The staff is known for their willingness to go above and beyond, assisting with everything from vehicle selection to ensuring the renter is comfortable with the features of their chosen car.
Features / Highlights
Several distinct features and highlights make this Atlanta branch an ideal choice for local renters in Georgia:
- Active Military Discounts: A dedicated highlight of this location is the availability of discounts for active military personnel. Enterprise is proud to support those who serve, often offering a percentage discount off base rates for Government Leisure Travel. This is a valuable benefit for service members and their families in Georgia.
- Exceptional Customer Service: The positive customer feedback consistently mentions the outstanding nature of the staff, emphasizing their kindness, knowledge, and efficiency—qualities that turn a routine transaction into a positive personal experience. This customer-first approach is a major draw for repeat business.
- Diverse Fleet Selection: The dual designation as a Car rental agency and Van rental agency ensures a robust selection of vehicles to suit both personal and business needs, from a quick solo drive to a large-group excursion.
- Commitment to Vehicle Quality: Enterprise vehicles are known for being well-maintained and clean, ensuring a safe and comfortable driving experience for renters traversing Georgia’s highways and byways.
- Debit Card Acceptance: The acceptance of debit cards as a form of payment, alongside credit cards and NFC mobile payments, provides financial flexibility for a broader range of customers, though renters should always check the specific branch policy for debit card requirements before arrival.
Contact Information
For bookings, inquiries, or to speak directly with the team about your rental needs, you can use the following contact information:
- Address: 1475 Carroll Dr NW, Atlanta, GA 30318, USA
- Phone (Local): (404) 260-7755
- Phone (Mobile/International Format): +1 404-260-7755
While specific operating hours can vary, neighborhood branches typically operate during standard business hours throughout the week and shorter hours on Saturday, often closing on Sunday. It is always recommended to call the branch directly to confirm their current operating times, especially for weekend rentals or after-hours return procedures.
What is Worth Choosing
Choosing Enterprise Rent-A-Car at 1475 Carroll Dr NW is worthwhile for Georgia residents seeking a rental experience defined by reliability, accessibility, and genuine customer care. The deciding factor for many is the verifiable quality of the service. Real customer experiences, like the one detailing the supportive assistance provided to a customer with a disability and the willingness to meet specific car requests (like reserving a Nissan), speak volumes about the dedication of the local Atlanta team.
You are not just renting a vehicle; you are gaining access to a hassle-free process backed by knowledgeable professionals. The combination of a convenient Northwest Atlanta location, special considerations like active military discounts, and robust accessibility features makes this branch a highly practical and compassionate choice. Whether you need a simple, reliable car for a week of commuting, a large van for a campus tour, or a replacement vehicle covered by insurance, this Enterprise branch works diligently to ensure your needs are met quickly, correctly, and with a friendly disposition. Their commitment to exceptional service ensures that your time spent renting is minimal, allowing you to get on the road and focus on your business or leisure activities across Georgia.
Enterprise Rent-A-Car Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1475 Carroll Dr NW, Atlanta, GA 30318, USA
Enterprise Rent-A-Car Reviews
namepriceteampaymentpick upinformationdebit cardphoneleadershipcompact car
★ 5★ 4★ 3★ 2★ 1Omg Trina was amazing. She was very customer service oriented and made what I needed happen. Like I love Nissans well she made it happen. I love her she’s the best really really she’s great. Gave me a phone cord when I forgot mine I left in car but anything I needed she was there and made it happen. I give all honor to her. She just makes it happen and very nice kind and knowledgeable. I can’t say enough about her snd she’s quick. She does her job and well. I don’t blow up people like this but I did with her. She understood me my fears she calmed my pain she comforted me and gave aid where I needed it.she didn’t don’t have to be kind but she was in frustration with the Mazda she said no worries I have u I saved a Nissan for you. She’s the best the greatest warm hearted. Last but not least I have a disability she comforted me. I could not feel bad or sorry for myself around her. She made me cry tears of joy
October 10 · marilyn franksTrina goes above and beyond when I’m renting for business trips, and I greatly appreciated the upgrade I received today for it. Efficient, effective, and convenient. For sure an ideal location to get an Enterprise rental.
October 08 · Anthony HarbourThis location far exceeds any other Enterprise branch I’ve been to. After a frustrating experience at a car dealership, Trina went above and beyond to help me. She was kind, understanding, and truly made a tough day a bit easier. Thank you, Trina, for your exceptional service and compassion.
July 15 · Tricia MalandroSo upon after dropping my car off at the body shop down the street they called Enterprise rental car to come pick me up to put me in a rental until my car is fixed, here I was thinking I was going to get a totally different rental car but they end up giving me the same Toyota Corolla that I have that's currently in the shop so it didn't matter to me because I just needed a car to get back and forth to work and to run errands until they get my car fixed hopefully it won't be too much longer. But I will say the Corolla that they put me in I haven't to like a little bit more than my own. The associates were nice and polite so I have no complaints about that and all I had to do was give them a refundable $50 deposit.
December 17 · CeeJay CastlinI have been renting from Enterprise since about 2015 and this location is by far my favorite and I have lived in a few states and many counties in GA. Trina and the team here are kind, professional, fun, honest, genuine and have top notch customer service. Other locations should definitely take note and learn a few things from them. Thanks for all that you do to keep Enterprise shining!
May 29 · Briana Foster
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