Enterprise Rent-A-Car Introduce
For residents across the western suburbs of Chicago and the greater Illinois region, Enterprise Rent-A-Car in Oak Park stands as a key local resource for essential vehicle rentals. Located right on Chicago Avenue, this branch is more than just a typical car rental counter; it is a community-integrated mobility provider that specializes in serving local needs, such as insurance replacement rentals, temporary household transport, and business vehicle solutions.
Enterprise Rent-A-Car is a globally recognized brand that brings a large-scale fleet and professional standards to a neighborhood setting. This specific location prides itself on its local focus, aiming to keep customers moving whether their personal vehicle is in the shop or they are planning a regional trip. It is designed to be the convenient alternative to often-congested airport rental facilities, offering a straightforward process for the local population.
However, potential customers should be aware that, as with any high-demand local service, experiences can vary. While the brand is known for its wide selection and convenience, some customers have expressed concerns regarding vehicle availability, particularly with specific classes like large SUVs, vehicle cleanliness upon pickup, and communication regarding reservation changes. Customers are encouraged to confirm their reservation details, especially for large or specialized vehicles like vans, directly with the branch prior to their scheduled pickup time to ensure the best possible experience. The local branch strives to meet the transportation needs of Oak Park and the surrounding areas with a diverse fleet and established rental policies.
The Oak Park Enterprise Rent-A-Car branch is situated at 25 Chicago Ave, Oak Park, IL 60302, USA. This address places it in a highly convenient area within the Oak Park community, which is easily accessible from major thoroughfares that connect the western suburbs to the city of Chicago. Being on Chicago Avenue, the location is simple to find and offers clear access for drivers coming from nearby suburbs like River Forest, Forest Park, and the West Side of Chicago.
The operational hours are generally structured to accommodate the working week for local users, typically open from 8:00 AM to 6:00 PM on weekdays, and offering convenient weekend hours from 9:00 AM to 2:00 PM on Saturday and Sunday. These hours make picking up or dropping off a vehicle manageable before or after a standard workday. Customers should always verify the specific operating hours, especially around holidays, by calling ahead.
Accessibility is a key focus for this location, as it features both a Wheelchair accessible entrance and Wheelchair accessible parking lot. This dedication to inclusion ensures that the facility can conveniently serve all members of the Illinois community, making the rental process smoother for those with mobility concerns.
The Oak Park Enterprise location functions as both a Car Rental Agency and a Van Rental Agency, providing a wide array of vehicle options beyond the standard sedan. This dual focus allows them to cater to both individual and group transportation requirements.
Services Offered:
- Comprehensive Car Rental: Offering a diverse fleet that typically ranges from economy and compact cars for efficient city driving to full-size sedans and SUVs for family and extended travel throughout Illinois and beyond.
- Van Rental Services: Specializing in larger vehicle hire, including minivans for family trips and larger passenger vans (such as 12- or 15-passenger models, subject to availability) ideal for group outings, team transport, or organizational needs.
- Insurance/Replacement Rentals: A core focus of neighborhood Enterprise locations, providing vehicles to customers whose cars are undergoing repair following an accident or mechanical issue, often working directly with insurance providers.
- Corporate and Business Rentals: Offering flexible rental programs and specific rates for local Oak Park and Chicago-area businesses needing temporary or long-term vehicle access for their operations.
- One-Way Rentals: Facilitating travel flexibility by often allowing customers to pick up a vehicle in Oak Park and return it to another Enterprise location, although this service typically incurs a fee.
This branch has several distinguishing factors and operational benefits that make it an attractive option for local customers seeking an affordable and reliable rental experience in the Illinois area.
Features / Highlights:
- Identifies as Women-Owned: This designation reflects a commitment to diversity and community leadership, appealing to customers who prioritize supporting women-led businesses in the Oak Park and Chicagoland area.
- Active Military Discounts: The location proudly offers discounts and special rates for active military personnel. Military customers should inquire about the Government Leisure Travel discount (often 5% off base rates) and be prepared to show their valid military ID for verification at the counter.
- Accessibility Focus: Featuring a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring the physical facility is designed to accommodate all customers with ease.
- Flexible Payment Options: Accepting modern payment methods, including Credit cards, Debit cards (subject to specific rental policies for deposit/verification), and NFC mobile payments, providing convenience for renters.
- Local Pick-up Service: While specific details should be confirmed, Enterprise is widely known for its "We'll Pick You Up" service, which is a major convenience for local renters who may not have a way to get to the branch.
Having the direct contact information for the Oak Park branch allows local users to confirm reservations, inquire about specific vehicle availability (especially vans and larger SUVs), and discuss military discounts before arriving.
Contact Information:
Address: 25 Chicago Ave, Oak Park, IL 60302, USA
Phone: (708) 524-8008
Mobile Phone: +1 708-524-8008
For residents in the Illinois western suburbs, choosing the Enterprise Rent-A-Car in Oak Park offers a clear combination of global brand reliability and local business advantages.
What is worth choosing:
This Enterprise location is worth choosing for its powerful blend of community focus and accessible services. As an Enterprise Rent-A-Car branch, you benefit from the resources of a leading global brand, including a large and diverse vehicle fleet and established nationwide support. However, what sets this specific branch apart is its local designation as a women-owned business and its tangible commitment to service members through active military discounts, making it an excellent choice for socially conscious or military-affiliated renters. Furthermore, the provision of a dedicated van rental agency service, combined with wheelchair accessible facilities, makes it a superior option for group travel or for customers with specific accessibility requirements in the Oak Park area. While customers should always reconfirm key details—particularly vehicle availability for specialized classes, given documented issues—the convenient location, inclusive features, and broad range of payment options collectively establish the 25 Chicago Ave branch as a versatile and professionally managed choice for temporary transportation in the Illinois region.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
25 Chicago Ave, Oak Park, IL 60302, USA
Enterprise Rent-A-Car Reviews
managerteamcleancalldiscountinsurance companybilldebit cardcheckSUV
★ 5★ 4★ 3★ 2★ 1Take a reservation and then don’t have a car for you. Then they won’t assist you at all to find another car from a different location.Didn’t provide a courtesy call to let me know they wouldn’t have a car for 4 hours after my reservation. So they allowed me to waste $100 ubering back and fourth for no car. Great customer service 👏
October 11 · Nick LauerExtremely Disappointing Experience – Vehicle, Service, and Communication FailuresWe had a very frustrating rental experience. The vehicle we reserved — a Ford Explorer or similar — was meant to accommodate six passengers and three pieces of luggage. Instead, we were given a smaller Toyota 4Runner, which did not meet our capacity needs. This forced one member of our group to travel separately, and delayed our trip by a full day.To make matters worse, the vehicle was not even available at the scheduled pick-up time. It was out for servicing (an oil change) during our reserved period, and when it was finally brought in, it arrived late and in very poor condition — dirty, with mud and pet hair on the back seats.When we voiced our concerns, the staff at the branch were rude and unprofessional — One (Brian Santos) even threatened to cancel our reservation altogether after we calmly listed these issues. Throughout the day on Friday, we contacted customer service multiple times, as the local branch was uncooperative. Eventually, we were told there was a shortage of large SUVs due to recalls and that a regional manager would follow up to provide a replacement. That call never came.We expected better communication, cleaner vehicles, and a basic level of professionalism. Unfortunately, none of those expectations were met.
July 28 · Silviu PetreaExcellent service out of this location. Called ahead they had a few cars to choose from. Would recommend calling ahead as they can sell out on busy weekends. Also make sure to confirm were the vehicle needs to be returned to not all vehicles can go to other locations.
September 29 · Don JensenExcellent customer service. Jeramyia is provided the best service. When I was trying to rent through Hertz in Oak Park they were providing horrible services. I had my car reserved and they gave it away. I came to Enterprise in Oak Park and their service is amazing. If I have to rent a car again it will definitely be in this location. They are amazing!
June 04 · Arlene MartinezThe only thing that I had an issue with was the $300 deposit, which almost hindered my plan… but the service, the car, the ride was exceptional. David was great and very understanding and helpful.
June 26 · Talanda burton
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