Enterprise Rent-A-Car Introduce
For Illinois residents seeking reliable, convenient, and professional vehicle solutions, the Enterprise Rent-A-Car location in Forest Park stands as a premier local option. This branch is a key part of the larger Enterprise network, providing a full suite of car and van rental services right in the Chicago suburbs. Whether you need a temporary replacement vehicle after an accident, a minivan for a family road trip, or a cargo van for a big move, this Forest Park agency is equipped to meet diverse transportation demands.
The core service of this location revolves around offering a diverse fleet of well-maintained vehicles, backed by the customer-centric service that the brand is known for nationwide. What makes this particular branch noteworthy is its commitment to local service and its distinguished business identity. This location proudly identifies as a women-owned business, adding a unique and community-focused dimension to the services provided to the Illinois area.
Local users frequently highlight the outstanding customer experience provided by the team here. Customer reviews often praise the staff for being "fantastic," "courteous and efficient," and for their ability to swiftly handle issues like unexpected vehicle alerts, ensuring a smooth continuation of the customer's journey. This blend of a wide vehicle selection and dedicated local staff is what makes this Enterprise branch a trusted choice for Forest Park and neighboring communities.
The Enterprise Rent-A-Car branch is ideally located in Forest Park, a western suburb of Chicago, providing easy access for residents throughout Cook County and the surrounding areas. Its placement on a major thoroughfare makes it a convenient pick-up and drop-off point for both local renters and those traveling through the region.
- Address: 7630 Roosevelt Rd Ste 73, Forest Park, IL 60130, USA
A significant highlight of this location is its focus on physical accessibility, demonstrating an effort to serve all members of the community. This ensures that the process of renting a vehicle is hassle-free from the moment a customer arrives at the property.
- Accessibility Features: The premises include a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment is vital for customers with mobility limitations or those who may be utilizing specialized vehicles or equipment.
Furthermore, the location’s proximity to Oak Park, Berwyn, and other key suburbs positions it perfectly to handle both insurance replacement rentals—working with local body shops—and leisure or commercial rentals for the dense surrounding population.
This Enterprise Rent-A-Car branch functions as a dual-purpose agency, specializing in both standard car rentals and larger commercial van rentals, catering to a broad range of personal and business needs in Illinois. The variety of options ensures that customers can find the right fit for any occasion, from an economical daily driver to a vehicle for moving large items.
- Car Rental Services: Offering a wide spectrum of vehicles, including economy cars, mid-size sedans, full-size cars, SUVs, and minivans, suitable for everything from weekend errands to extended road trips across the country.
- Van Rental Services: Operating as a dedicated van rental agency, they provide larger utility vehicles such as cargo vans for commercial or moving purposes, as well as passenger vans (like 12- and 15-passenger models) for group travel, subject to specific policies and age requirements.
- Insurance Replacement Rentals: Seamlessly working with auto body shops and insurance companies in the Illinois area to provide temporary replacement transportation while a customer’s personal vehicle is being repaired.
- Pick-up Service: Enterprise is well-known for offering a free pick-up service from a customer’s home or workplace (within a local radius, subject to scheduling), a key convenience that distinguishes their neighborhood locations.
- Long-Term Rentals: Providing options for rentals lasting a month or more, which are ideal for temporary work assignments, seasonal use, or extended personal travel.
- Adaptive Driving Devices: While the agency itself does not typically offer lift-equipped vans, Enterprise is committed to providing adaptive driving devices, such as hand controls and left-foot accelerators, often with two to three days’ advance notice, at no extra charge.
The Forest Park location provides several unique features and operational highlights that enhance the customer experience and appeal to specific user groups within the Illinois community.
- Women-Owned Business: The agency identifies itself as a women-owned business, which is a significant factor for organizations and individuals seeking to support diverse local enterprises.
- Active Military Discounts: The branch offers active military discounts, demonstrating a commitment to serving those who serve our country. This benefit typically includes a 5% discount off base rates for Government Leisure Travel, providing savings for service members, retirees, veterans, and National Guard/Reserves.
- Flexible Payment Options: The agency accepts a variety of payment methods to accommodate customer preferences, including major credit cards, debit cards (subject to specific rental policies), and NFC mobile payments.
- High Customer Service Ratings: Customer testimonials consistently praise the staff for their patience, understanding, efficiency, and swift problem resolution, even during busy periods at the location.
- Commitment to Accessibility: Beyond the accessible entrance and parking, the ability to request adaptive driving devices showcases a commitment to mobility solutions for customers with disabilities.
- Variety of Fleet Offerings: The availability of both standard cars and commercial vans (including cargo and passenger vans) provides a one-stop-shop for most personal and business vehicle rental needs.
For reservations, inquiries about availability, or to arrange a local pick-up, Illinois customers can reach the Enterprise Rent-A-Car Forest Park location using the following information:
- Address: 7630 Roosevelt Rd Ste 73, Forest Park, IL 60130, USA
- Phone: (708) 771-4004
- Mobile Phone: +1 708-771-4004
It is always recommended to call the branch directly before visiting, especially to inquire about the specific availability of van classes, adaptive devices, or to confirm the details of the free local pick-up service.
For residents in the Chicagoland area, choosing the Forest Park Enterprise location is a practical decision rooted in convenience, fleet diversity, and genuine customer care. The fact that this branch operates as both a dedicated car and van rental agency means users don't have to search multiple vendors for different vehicle types, whether planning a weekend getaway or organizing a commercial logistics task. This centralized service is a major time-saver.
Furthermore, the combination of customer-centric policies and special benefits is particularly compelling. The availability of active military discounts is a significant financial benefit for a key segment of the Illinois population. The identification as a women-owned business demonstrates a commitment to local economic diversity. Most importantly, however, is the confirmed quality of service, as demonstrated in real customer feedback. The staff's efficiency and responsiveness, even when resolving issues, ensure that the stress often associated with renting a car is minimized. This local team is known for going the extra mile, making the Enterprise Rent-A-Car on Roosevelt Road in Forest Park a highly recommended choice for your next rental need.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
7630 Roosevelt Rd Ste 73, Forest Park, IL 60130, USA
Enterprise Rent-A-Car Reviews
managerteaminsurancepick upcallforestcleanjobcheckemployees
★ 5★ 4★ 3★ 2★ 1Every time I rent from enterprise with my travels, the staff is always fantastic. Forest Park is my favorite, they have the best team and always courteous and efficient. They are very busy at this location so you do need to be patient and wait. However, it’s worth it and their follow up is always terrific as well.
July 18 · Jennifer EspositoRepresentative Miles at this location was very helpful in resolving my issue with the first rental vehicle! I reserved a sedan for pickup for a road trip on a Thursday at 5pm, the checkout process with Miles went very smooth. However, when I went about 50 miles down the road, the vehicle began popping up with alert messages. Since it was now after hours, I had to then delay my trip until I could return to the location. Friday at 8am, I saw Miles again and showed him a video of the alert messages that were popping up. He apologized for the inconvenience and immediately swapped out the vehicle. Although my trip was delayed, I applaud Miles for swiftly handling my issue! He was very patient and understanding throughout the process!
July 07 · Vanessa FarrowTeam provided excellent service when in the midst of chaotic returns and pick ups. Yes we can say they were “just doing their job” but we’re living in a time where service is falling to the side because of automation & computers. This team kept calm, apologized frequently, and remained consistently helpful. Thank you to all of you at this location!
June 17 · justeen StantonI had a really disappointing experience at the Enterprise Rent-A-Car in Forest Park, IL. I reserved a vehicle for a noon pickup on 6/24 through my insurance, expecting to get the car on time. However, I didn’t receive the car until 5:30 PM, after waiting all day. The staff wasn’t outright rude, but the lack of communication was absolutely terrible.When I arrived, there were no cars ready by noon as promised, even after taking an Uber there. I was told I’d have a car in 35 minutes to an hour, but that didn’t happen. They took me home after requesting the ride and I didn’t hear anything from them until I called at 4:45 PM — and still, no update or car. They also claimed they had booked me a pickup, but nothing was scheduled to get back to the facility. I had to get a ride back there from my brother and barely made it in time. They told me they thought I was scheduled and wasn’t, which is just unprofessional. It seemed like they were waiting to close — very shady business going on there.To make things worse, they only had a mid-size available and refused to offer me the smaller car price for the mid-size for the inconvenience. I had to upgrade to a more expensive vehicle just to get a car at all.Overall, I highly recommend choosing another location or company. The poor communication, disorganization, and strange business practices really ruined what should have been a simple rental process.
June 26 · Henry NorrisHad to get a rental from insurance. The car had battery issues two days into renting the car. I called Enterprise’s phone line for a jump start and they said it was $55 for roadside assistance. What? How is that not included?Then I realized the plates were also expired (only by a month so not too bad). I went to exchange the car. The second car they gave me also had an expired registration (5 months expired!). The staff was able to find the correct registration.I didn’t have much of a choice since my insurance picked this location. The staff was also really nice. I just don’t recommend Enterprise in general anymore because of their errors and roadside assist policy.
November 04 · Leianna Tanedo
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