Enterprise Rent-A-Car Introduce
For residents across the South Metro area of the Twin Cities, reliable transportation is essential for navigating the changing seasons, weekend excursions Up North, and the daily commute. When your personal vehicle is out of commission—perhaps after an unforeseen accident or a planned long service appointment—a dependable local car rental solution is needed fast.
Enterprise Rent-A-Car at 400 County Road 42 West in Burnsville, MN, is a standout neighborhood branch dedicated to serving these crucial needs. This location has built a strong reputation within the Minnesota community, not just for providing a wide array of clean, modern vehicles, but for delivering truly exceptional customer service. This commitment is evident in glowing local reviews that highlight the staff's professionalism, helpfulness, and willingness to go the extra mile—even driving out to a customer's location to assist with a vehicle issue.
More than just a rental counter, this Enterprise branch identifies itself as proudly women-owned, contributing to the diverse business landscape of Burnsville. The team here excels at making the rental process, especially for complex situations like insurance replacement rentals, smooth and easy. From helping to sync a phone to a rental vehicle's system to providing immediate support during a difficult time, the local staff, including mentioned team members like Markus, Reagan, and Max, embody the community-focused ethos that Minnesotans value. Whether you need an SUV for a weekend trip to a cabin on a lake or a spacious van for a group outing to the Mall of America, the Burnsville Enterprise is ready to help you get on the road with minimal hassle.
Address: 400 County Rd 42 W, Burnsville, MN 55337, USA
This location places the branch directly on a major commercial thoroughfare, County Road 42 West, which provides excellent connectivity to nearby suburbs such as Savage, Apple Valley, Eagan, and Lakeville. Its proximity to Interstate 35W and Highway 13 means customers can quickly access the location from various points across the metro. For added local convenience, the branch features ample on-site parking, ensuring a smooth transition when dropping off a personal vehicle and picking up a rental.
Furthermore, the facility is designed with all customers in mind, featuring both a wheelchair accessible entrance and a wheelchair accessible parking lot. The neighborhood setting also means that, unlike busy airport locations, the Burnsville branch often offers a personalized, less hurried experience for local renters.
- Comprehensive Vehicle Fleet: Offering a variety of vehicle types including economical compact cars for budget-conscious local travel, full-size sedans, and a significant selection of SUVs (crossovers to full-size) suitable for Minnesota's driving conditions, including models with AWD and 4x4 capability.
- Van Rental Agency: Specializing in larger vehicle rentals, including minivans (7-passenger) for family travel and passenger vans (12-passenger and 15-passenger) for group excursions or organizational needs.
- Complimentary Pick-Up and Drop-Off Service: A signature service of non-airport Enterprise locations. Customers located within a reasonable proximity of the Burnsville branch can arrange for staff to pick them up when their rental is ready and drop them off after the rental is returned. This service is invaluable for customers dealing with vehicle breakdowns or repairs.
- Insurance Replacement Rentals: Seamlessly working with major insurance companies and local auto body shops to provide replacement vehicles to customers whose cars are undergoing repair after an accident, often a primary function of this neighborhood branch.
- Flexible Long-Term Rentals: Offering customized plans for renters needing a vehicle for an extended period, which is common for insurance claims, temporary work assignments, or seasonal residents.
- Diverse Payment Options: Accepting various forms of payment including credit cards, debit cards, and modern NFC mobile payments, providing flexibility for all customers.
- One-Way Travel: Allowing customers to travel outside of Minnesota and return the vehicle to a different Enterprise location across the U.S. or into Canada, subject to standard Enterprise cross-border policies.
- Women-Owned Business Designation: The branch proudly identifies as women-owned, providing customers with an opportunity to support a diverse local business within the community.
- Dedicated Customer Service Excellence: The staff is celebrated for their willingness to go above and beyond, exemplified by instances of driving to a customer's location to provide assistance (like the trunk issue in a busy parking lot), turning a stressful situation into a positive interaction.
- Active Military Discounts: Enterprise offers special discounted rental rates for active-duty military members, veterans, retired employees, and current federal government employees for both official and leisure travel, recognizing and supporting those who serve. Customers should inquire about the Government Leisure Travel discount (often a 5% discount off base rates) when booking.
- Accessibility Focus: The entire facility ensures comfort and ease of access for all patrons with its wheelchair accessible entrance and designated parking areas.
- Technological Assistance: Staff members are noted for helping renters familiarize themselves with the car, including connecting personal devices and demonstrating vehicle features, a crucial step for a smooth transition into a new car.
- After-Hours Key Drop: The branch offers an after-hours return service via a key drop box located near the front of the building, providing critical flexibility for Minnesotans with late or early travel plans.
Address: 400 County Rd 42 W, Burnsville, MN 55337, USA
Phone: (952) 892-7500
Mobile Phone: +1 952-892-7500
Typical business hours are Monday through Friday from 7:30 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays. It is recommended to call ahead to confirm hours, especially on weekends or near holidays.
Furthermore, the combination of practical amenities—including a wide selection of vehicles (especially vans and SUVs suitable for Minnesota's climate), easy accessibility off a major county road, and complimentary pick-up service—positions this branch as the most convenient option for the South Metro. The fact that the location is a women-owned business and offers specific discounts for the military community further highlights its commitment to serving diverse segments of the Minnesota population. When your transportation needs extend beyond your daily driver, you can rely on the efficient, friendly, and professional team at 400 County Road 42 West to provide the vehicle and support you need.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
400 County Rd 42 W, Burnsville, MN 55337, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Phenomenal customer service, my car was totaled in an accident and enterprise was there when I needed them the most. Markus and Reagan, were so helpful. After I rented the car o couldn't get the trunk open in the costco parking lot. They drove to me and assisted me within 10 minutes of me calling. Thank you guys for making this hard time easy for me.
July 11 · FoodIz LyfeI needed to rent a car for a trip. All of the guys were so helpful. Everything went through smooth. I believe I worked with Hams (not sure how to spell hi name) he was so nice. He showed me how everything worked on the car and helped me sync my phone to the vehicle. I called after I returned the car and spoke with Max and he was really helpful too. It was a joy working with everyone at Enterprise. I will be a return customer. Thank you Enterprise for making everything so easy for me. If I could have given more stars I would.
June 03 · Carleen SpencerAwful service- they don’t take things serious nor speak the truth. Worst places to rent cars. You can’t trust them. I had a reservation weeks prior and they called me five minutes before I had to pick up the car telling me that they have no car ready for me and lied to me telling me they can get me one asap but never did. Also, they were supposed to call me and give me an answer how we can resolve this problem. They never did. They told me wait five minutes. I’m still waiting. It’s been aAlso, they were supposed to call me and give me an answer how we can resolve this problem. They never did. They told me wait five minutes. I’m still waiting. It’s been a week after I still don’t hear from them from them I speak with the manager and he told me to go to the airport because they have two cars ready for me and of course I drive there and when I get there, they just simply told me them. I have to go away because they don’t have cars for me what kind of people can do that? I spent almost 3 hours looking for cars and I didn’t find it and I have to go another place so I would ever ever go to this place and trying to do a reservation. This is the second time they do that to me the first time I rent a SUV which was a Tahoe a suburban and when I get there to rent a car what they told me was they don’t have the car I reserve but they can give me a minivan, which I wasn’t happy about it
June 27 · Ramon InamaguaEnterprise was a place We always go car shopping. But unfortunately our last SUV that we purchased was great But after The Driver passed away suddenly after 4 months.My experience charged because from my personal opinion I think Enterprise could have done more to help me in a very difficult situation. I was left alone to try sell it back.They know they could have done more to help a person after The driver died.I was stalled and I was hoping for a better solution. I am very disappointed and sad and I call one day no one ever reach out back to me.Dealing with a death so suddenly was so difficult I keep calling for help I dont drive but over all It was a very sad situation and I still feel Enterprise ignoring me over money. My loss is greater than any cost of that SUV.Too bad I can't forget it .Still dealing with my loss almost 6 months soon.And I am sorry You don't do that to a person in grief.I used to send people there to shop.But with my loss and pain.I can't forget this bad experience. No Compassion. I might heal some day but I will never forget this difficult time I had to deal with and Enterprise .
August 15 · Veena LalAbsolutely outrageous pricing. I was charged $220 per day for a Mitsubishi Mirage, a car that typically rents for around $50–$70 per day. This feels like taking advantage of customers, and there was no transparency about why the rate was so inflated. Very disappointed and will not be renting from Enterprise again.
September 09 · Bob N
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