Enterprise Rent-A-Car Introduce
For residents and businesses in the Eagan and South Metro region of Minnesota, Enterprise Rent-A-Car at 1340 Duckwood Dr is a trusted and conveniently located source for reliable vehicle rental. This branch operates as a comprehensive Car rental agency and a dedicated Van rental agency, ensuring that whether you need a compact car for running errands, a sturdy SUV for a winter excursion, or a large van for a group event, your mobility needs are met with a well-maintained vehicle.
What truly distinguishes this location is its commitment to both quality service and community recognition. The Eagan branch proudly Identifies as women-owned, contributing to the diversity of local businesses in the region. Furthermore, they offer special programs, including highly valued Active military discounts, demonstrating a commitment to serving those who serve our country—a legacy that aligns with Enterprise's founding principles.
The local team is noted for their professional and personal customer service, particularly in challenging situations. One customer review highlighted this dedication when an issue arose with their rental van's air conditioning during a road trip; Enterprise staff acted swiftly to switch the vehicle without any hassle and, notably, provided a discount on the final bill without being asked. This proactive, customer-first approach ensures that whether you're dealing with an accident replacement or planning a leisure road trip, you can expect a smooth and professional experience. While their Saturday closing time is earlier than some might wish, their commitment to following up promptly on Monday for necessary rentals, such as those after a weekend accident, shows their dedication to meeting customer needs once they are open for business.
The Enterprise Rent-A-Car branch is ideally situated in the Eagan area to serve the southern portion of the Twin Cities metropolitan area. The physical address is 1340 Duckwood Dr, Eagan, MN 55123, USA. This location provides convenient access for residents of Eagan, Apple Valley, Burnsville, and the surrounding suburbs. Its proximity to major thoroughfares makes it easy to quickly connect to Interstate 35E or I-494 for travel throughout the Metro area or to embark on a longer journey across Minnesota's beautiful landscapes.
The branch maintains regular weekday hours and specific weekend availability. The typical hours of operation are Monday through Friday from 7:30 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays. For returns outside of these hours, an After Hours Service is available: renters can park the car in the designated area, lock the vehicle, remove all belongings, and place the keys in the secure return drop box located at the front of the branch. Customers are responsible for the vehicle until an Enterprise employee checks it in.
Accessibility is a key feature of this location, which offers a Wheelchair accessible entrance and designated Wheelchair accessible parking lot spaces, ensuring a smooth experience for all customers. Furthermore, the branch provides On-site parking, simplifying the process of dropping off a personal vehicle before picking up your rental. Payment is flexible, as the agency accepts major Credit cards, Debit cards, and modern NFC mobile payments.
The Enterprise Rent-A-Car Eagan branch provides a wide array of services designed to cover all personal and commercial vehicle rental needs:
- Diverse Vehicle Fleet: Offering a variety of rental classes, including economical compact cars, full-size sedans, multiple SUV sizes (from standard to premium), and specialty vehicles for all-wheel drive capabilities, which are essential for Minnesota weather.
- Van and Minivan Rentals: Operating as a dedicated Van rental agency with options such as 7 and 8-passenger minivans, as well as 12- and 15-passenger vans (like the Mercedes Sprinter mentioned in customer reviews), suitable for large family trips or group travel.
- Insurance Replacement Rentals: Specializing in providing replacement vehicles for customers involved in accidents, working directly with insurance companies and dealerships to minimize downtime and inconvenience, a vital service for local users.
- Military and Government Discounts: Offering special discounted rates for active-duty military, veterans, retired employees, and government personnel for both leisure and official travel.
- Flexible Payment Solutions: Accepting Credit cards, Debit cards, and modern digital payment options, including NFC mobile payments, to make the transaction process as convenient as possible for local customers.
- Optional Protection Products: Providing choices for Damage Waiver (DW), Extended Protection, Personal Effects Coverage (PEC), and Roadside Assistance Protection (RAP) to allow renters to customize their coverage.
Choosing this Enterprise location comes with several key benefits and distinguishing features:
- Women-Owned Local Business: The branch proudly Identifies as women-owned, allowing customers to support a locally recognized, diverse business while accessing the extensive resources of a national brand.
- Proactive and Professional Service: Staff are consistently praised for providing "Great personal and professional service," even when unforeseen issues arise, such as vehicle malfunctions. The readiness to resolve issues—even offering discounts without prompting—builds strong customer loyalty.
- Support for Service Members: Through dedicated programs, Active military discounts are offered for leisure travel, in addition to special rates for official government travel, honoring and supporting the military community in Minnesota.
- Excellent Accessibility Features: With a Wheelchair accessible entrance and a designated accessible parking lot, the location is committed to providing ease of access and comfort for all individuals, a crucial factor for local users.
- Customer-Centric Return Process: The availability of an After Hours Service with a key drop box provides flexibility for late returns outside of the regular operating schedule, although customers must remember their responsibility for the vehicle until it is officially checked in.
To arrange a rental, check on vehicle availability, or inquire about military discounts and payment options, please use the following contact information for the Enterprise Rent-A-Car Eagan branch:
Address: 1340 Duckwood Dr, Eagan, MN 55123, USA
Phone (Local): (651) 452-0977
Mobile Phone: +1 651-452-0977
The Enterprise Rent-A-Car location in Eagan, MN, is an exceptional choice for anyone in the South Metro area seeking a car or van rental, particularly when factoring in the value of their customer support and specialized offerings. What makes this branch truly worth choosing is the peace of mind that comes with their highly personal and professional service. The attested willingness of the staff to handle unexpected issues, such as a mid-trip vehicle switch and a subsequent voluntary discount, highlights a commitment to customer satisfaction that goes well beyond the transaction itself. This focus on "doing the right thing" is invaluable, especially for those dealing with the stress of an accident replacement.
Furthermore, this location's dual distinction as an accessible, women-owned business that provides meaningful Active military discounts creates a compelling local option that supports diverse enterprise and honors service members. Renting here means receiving the reliability of a major national fleet alongside the personalized attention of a local operation. While the Saturday hours are shorter than a 24/7 facility, for weekday needs, insurance replacements, or planned road trips across Minnesota, the convenience of the Duckwood Drive location, the wide range of available vehicles—from small cars to large Mercedes Sprinter vans—and the accommodating payment options (including NFC mobile payments) solidify this Enterprise branch as a top-tier choice for your mobility needs.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1340 Duckwood Dr, Eagan, MN 55123, USA
Enterprise Rent-A-Car Reviews
chargeinsuranceairportdriveheadachepolicymatterwalkingkatrinaplatinum
★ 5★ 4★ 3★ 2★ 1We rented a Mercedes Sprinter van for a road trip. When the AC went out on the van, Enterprise switched it for us without any hassles. When we returned the replacement van after our trip, Enterprise discounted our bill without us even asking. Great personal and professional service by all Enterprise staff. We will definitely rent from Enterprise again.
October 04 · Karl OestreichThey close at 2 on saturdays..... that's crazy. I got I to car accident on Saturday and then needed a rental before Monday because work. I wouldn't be able to get a car til Monday. Thank goodness for relatives to help.As far as dealing with the company. I did not rent a vehicle yet. And I'm sure they are great. They called me on Monday after they opened. But I was busy and will not rent a car unless I need to now.
October 01 · natasha holtzclawWhen I was a Gold customer I liked it way better. Soon as I became a platinum customer in 3 months seems like they was like we got him now let’s drive him crazy. I rent cars for the full month every month here because I like the options of switching cars. This current car a has been a big headache with the cost and also an employer calling me stating that she has to charge me for a smoke fee in a car I never had. Not only that she tried to run my card without even verifying if I had the car. If my card wasn’t locked she would have took the money. She stated her boss told her I had the car which is a lie because her boss is the one that gave me the Nissan Versa and fix some crazy charges that occurred because of customer service being terrible. I never spent this much on rental car and to be a platinum customer in 3 month and feel like I don’t matter is just depressing. Usually I just let people do me any kind of way but I am tired and will start speaking up . I spend a lot of money at this location but that is stopping. I don’t think I will ever rent from any enterprise ever again. It’s just so depressing
July 20 · deangelo flaggBooked through Priceline, got a confirmed reservation — silly me, I thought “confirmed” meant a car would actually exist. Instead, Enterprise in Eagan gave me a very helpful rude call to inform me that, surprise, there are no cars. Unless, of course, they wanted to give to costumers pay more for a “special” option. Seems like they’re in the business of selling unicorns: plenty of confirmations, zero cars. If you enjoy wasting time, being talked down to, and playing a game of “how much more are you willing to pay,” this is your place. Otherwise, save yourself the headache and rent from literally anywhere else.
September 13 · Arun AbrahamHave always had great experiences with Enterprise in Eagan. Even though we are so close to the airport, it’s convenient having the location. I prefer renting from Enterprise for that very reason. Great service reserving and returning. By the way, I couldn’t have been more excited when this was the car they gave me for the weekend. Thank you. It was a lot fun!
February 20 · Lisa Carmichael
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