Enterprise Rent-A-Car Introduce
For Maryland residents in Anne Arundel County, securing flexible, reliable transportation close to home is a top priority. The Enterprise Rent-A-Car branch located in Crofton is not just another car rental agency; it represents a commitment to exceptional local service combined with the backing of a globally recognized brand. Situated conveniently on Crofton Boulevard, this local office provides essential vehicle solutions for a diverse range of needs—from insurance replacement and mechanical servicing to weekend travel and commercial projects.
A significant distinction of this particular branch is its confirmed status as a women-owned business. This local designation often signals a deep commitment to community engagement, diversity, and delivering a personal touch that enhances the standard Enterprise experience. Furthermore, its location is particularly relevant to the greater military community in the region, including personnel from nearby Fort Meade and the Naval Academy, an audience the branch actively supports through special programs. This combination of neighborhood accessibility, inclusive ownership, and brand reliability makes the Crofton Enterprise location a foundational resource for vehicle mobility within Anne Arundel County and the surrounding Baltimore-Washington Metropolitan Area.
The consistently positive customer feedback highlights the Crofton team’s commitment to service excellence. Customers routinely praise the clear rental instructions, the professionalism and courtesy of the staff, and the excellent condition of the rental fleet. This focus on the customer experience ensures that renting a vehicle—which can often be stressful, especially when it is due to an accident or repair—remains a seamless and positive process, reinforcing the idea of working with a "trusted partner" rather than simply a transaction-focused rental company.
The strategic location of this Enterprise branch in the heart of Anne Arundel County offers exceptional accessibility for local Maryland users. The office is located at 1651 Crofton Blvd Ste 13, Crofton, MD 21114, USA. This placement near major regional routes, including Route 3 and Route 450, ensures that residents in Crofton, Bowie, Odenton, and Gambrills can access the service easily without having to travel into the more congested hubs of Annapolis or Baltimore. The non-airport location is ideal for residents needing vehicle replacements or those avoiding the higher costs and logistical complexity of airport pick-ups.
Accessibility for all customers is a core focus at this Crofton branch. The facility confirms the availability of a dedicated Wheelchair accessible parking lot, offering convenient space close to the entrance for those with mobility challenges. Additionally, a Wheelchair accessible entrance ensures a smooth and unhindered path into the rental office itself. Furthermore, Enterprise is nationally known for offering a complimentary shuttle service for local pick-up and drop-off, which is a major highlight for customers whose personal vehicles are unavailable or in the nearby repair shops. This commitment to physical and logistical accessibility underscores the branch’s neighborhood focus, ensuring that vehicle rental is as convenient as possible for every Maryland user.
The Enterprise Rent-A-Car branch in Crofton offers a comprehensive suite of vehicle rental options that cater to the diverse demands of the Anne Arundel County community, supported by the deep resources of the Enterprise network. As a confirmed Car rental agency and Van rental agency, the basic offerings are highly versatile.
- Daily, Weekly, and Long-Term Car Rental: Providing flexible rental periods for all standard needs, from compact cars for local errands to full-size sedans for business travel or vacation.
- Specialty and Commercial Van Rental: A crucial service for the local community, including minivans for large families and passenger vans (e.g., 12- and 15-passenger vans) for group outings or organizational transport needs, as well as cargo vans for light commercial moving projects.
- SUV and Truck Options: Offering a variety of Sport Utility Vehicles (SUVs) and sometimes pickup trucks, necessary for Maryland drivers who require additional capacity for luggage, equipment, or navigating diverse weather conditions.
- Insurance and Body Shop Replacement: Working directly with local auto repair shops and insurance companies to facilitate seamless replacement vehicle provision for customers dealing with accidents or extensive repairs.
- One-Way Rentals: Availability of one-way rental options (fees and availability dependent on destination) for Maryland users planning trips outside the state, providing a flexible solution for long-distance travel.
- Roadside Assistance: The brand guarantees 24/7 emergency roadside assistance, ensuring renters are never left stranded and have immediate support for unexpected vehicle issues.
The expansive fleet, which typically includes fuel-efficient economy cars, luxury models, and various utility vehicles, ensures that the Crofton team can match the right vehicle to the specific needs of any Maryland renter.
This local branch distinguishes itself through a variety of unique programs and customer-centric policies that enhance the overall rental experience for the Maryland client base:
- Women-Owned Business Status: Identifies as women-owned, contributing to local supplier diversity and often reflecting a community-focused management style highly valued by customers.
- Active Military Discounts: The branch proudly offers Active military discounts, a vital service given its proximity to major military installations, providing meaningful savings to service members and their families.
- Payment Flexibility: Beyond standard Credit cards, the location accepts Debit cards (subject to standard age/documentation requirements) and utilizes NFC mobile payments, offering modern and convenient payment methods.
- Exceptional Customer Service Record: Demonstrated by real customer reviews praising the professional, courteous staff, the clean and well-maintained vehicles, and the clear instructions given during the check-in and check-out process.
- Local Shuttle Service: Providing a hassle-free, complimentary local pick-up service, allowing customers whose cars are in the shop or who do not have a ride to arrive at the 1651 Crofton Blvd office without complication.
- Transparent Policies: Providing clear guidelines on policies such as additional drivers, age requirements (including youthful driver fees), and damage waivers, fostering trust and eliminating surprises for the renter.
These features, particularly the targeted discounts and flexible payment options, are intentionally designed to make the vehicle rental process as accessible and supportive as possible for the residents of Anne Arundel County.
For general inquiries, vehicle reservations, or to arrange the local pick-up shuttle service, please contact the Crofton branch directly using the details below:
Address: 1651 Crofton Blvd Ste 13, Crofton, MD 21114, USA
Phone: (410) 721-3628
Mobile Phone: +1 410-721-3628
The Enterprise Rent-A-Car location in Crofton stands out as a superior choice for the Maryland user due to the rare combination of a world-class brand reputation and a deeply rooted commitment to local community values. What is truly worth choosing here is the guarantee of a highly-rated customer experience, backed by factual evidence from customers who highlight the team's professionalism. This is not a distant corporate entity; it is a women-owned business that is visibly supporting its local military community through active military discounts.
The strategic convenience of the Crofton Boulevard address, coupled with essential logistical services like the complimentary shuttle and all-inclusive accessibility features, removes the common friction points associated with car rental. For an Anne Arundel County resident, choosing this location means receiving dependable transportation from a business that has proven its dedication to high standards and personalized service, ensuring every rental transaction feels efficient, friendly, and truly beneficial to the community it serves. Whether you need a simple sedan or a large passenger van, choosing this Enterprise branch means choosing reliability, community support, and an exceptional experience right in your local neighborhood.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1651 Crofton Blvd Ste 13, Crofton, MD 21114, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I had a great experience. The shuttle, the check in/out process & instructions were clear on what/how to do. Vehicle was glean & in good working condition
August 16 · Floyd B.The Crofton branch of Enterprise Rent-A-Car delivered an exceptional experience from start to finish. Their team was not only professional and courteous, but they went above and beyond to ensure all of my needs were met. Their commitment to outstanding customer service truly sets them apart—it felt more like working with a trusted partner than a rental company. I couldn’t be more impressed.
April 02 · Home Drone MoviesGet a car from this location with rotor problem, when I drove over 40 miles and stepped on the brakes, the car body would shake violently. I reported this to them and requested a replacement car for safety reasons. After waiting for 2 days, they said there were no replacement cars available. It is hard to believe that such a large company cannot allocate a vehicle and does not prioritize customer safety. I am very disappointed.
October 10 · Kim LinI had a great experience at Enterprise Car Rental. They were all very professional, efficient and timely. I have used them many times and am never disappointed.
October 03 · Joanne HortonMy experience at Enterprise in Crofton, although a long wait, was made very positive by John (I believe that is what I caught his name to be). From the time he picked us up to the time we were sitting in our rental, he was extremely personable, friendly, and up-beat. He did everything in his power to make our wait as short as possible. It was clear that he's a people-person, and our experience with him was one we will remember. Thank you, John!
May 30 · Raven Westfall
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