Enterprise Rent-A-Car Introduce
For residents and visitors in the greater Atlanta area, particularly those in DeKalb County, finding a reliable and welcoming local car rental solution is essential for navigating the region. The Enterprise Rent-A-Car location at 2906 E Ponce de Leon Ave in Decatur, GA, stands out not only as a global brand provider but also as a distinctly community-focused establishment. This specific branch offers a comprehensive suite of car and van rental services, all delivered with an emphasis on outstanding customer support, as frequently highlighted by local patrons.
This Decatur location is an official car and van rental agency, ensuring access to a diverse fleet suitable for almost any occasion, from an economy car for a quick city commute to a minivan for a family vacation. More uniquely, this branch proudly identifies as a women-owned business, demonstrating a commitment to diversity and community leadership within the Georgia market. Its operations are characterized by professional efficiency, streamlined payment processes, and a dedication to accessibility for all customers.
The excellent reputation of the dedicated Rental Support Team here, with names like Eric, Cam, and Mia often receiving praise, speaks volumes. Customers consistently report being greeted with warm smiles, receiving knowledgeable assistance, and experiencing fast, professional processing, even during peak business hours. When you choose this Enterprise location, you are opting for a nationally recognized fleet combined with genuinely superior local customer care—a perfect combination for your transportation needs across Georgia and beyond.
The Enterprise Rent-A-Car branch is ideally situated on a major corridor, making it a highly convenient option for anyone in Decatur, Stone Mountain, and the eastern Atlanta metro area. Its location on East Ponce de Leon Avenue provides direct, easy access, helping customers get in and out quickly and back on the road.
The official address is: 2906 E Ponce de Leon Ave, Decatur, GA 30030, USA.
This corner location is specifically noted by customers as being simple to navigate, a significant benefit in the often-busy Atlanta-Decatur traffic environment. Beyond its geographical convenience, the agency is committed to ensuring a welcoming environment for all patrons through essential physical accessibility features:
- Wheelchair Accessible Entrance: Ensures smooth entry and exit from the facility for all customers.
- Wheelchair Accessible Parking Lot: Provides designated, easy-to-use parking spaces, simplifying the logistics for those with mobility challenges.
The facility also ensures a clean and relaxing waiting area, underscoring the team's commitment to making the entire rental experience comfortable from the moment you arrive.
As a full-service car and van rental agency, this Enterprise location offers a comprehensive range of mobility solutions to the Georgia community:
- Diverse Car Rental Fleet: Access to a wide selection of vehicles, typically including economical compact cars, standard sedans, mid-size and full-size vehicles, and SUVs to suit all budgets and travel needs.
- Specialized Van Rental Services: Dedicated van rental options, making it a go-to for minivans (7-8 passenger) for family trips, and passenger vans (up to 15-passenger) for group travel or commercial use, reinforcing its designation as a van rental agency.
- Onsite Services: Conveniently manages all aspects of the rental transaction directly at the Decatur location, from initial booking verification to final vehicle return and inspection.
- Flexible Payment Processing: Accepts a variety of modern payment methods, including major Credit Cards, Debit Cards, and the convenience of NFC Mobile Payments (such as Apple Pay or Google Pay) for fast, secure transactions.
- Customer Pick-Up Service (Where Available): Enterprise is widely known for its "We'll Pick You Up" service, a tremendous benefit for local customers needing assistance reaching the Decatur branch, though specific terms should always be confirmed by phone.
The Decatur Enterprise branch is highlighted by several unique features that elevate the customer experience beyond standard car rental:
- Identifies as Women-Owned: Operating under diverse leadership, this branch actively supports and is part of the growing network of women-owned businesses in the Georgia economy.
- Active Military Discounts: Provides special pricing or benefits for Active Military personnel, a valuable feature that recognizes and supports our service members in the area.
- Exceptional Customer Service Team: The staff, including named individuals like Eric, Cam, Josh, and Mia, are consistently praised in customer reviews for being friendly, efficient, knowledgeable, and taking the time to provide solutions—ensuring a highly personalized and positive interaction.
- Three Flexible Payment Methods: Simplifies the financial transaction process by accepting Credit Cards, Debit Cards, and modern NFC Mobile Payments.
- Accessibility Focused: Ensures compliance and ease of access for everyone with a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot.
For Georgia users wishing to make a reservation, inquire about fleet availability (especially for vans), or confirm rental requirements and discounts, the team at the Decatur location is easily reachable:
Address: 2906 E Ponce de Leon Ave, Decatur, GA 30030, USA
Phone: (404) 292-1774
Mobile Phone: +1 404-292-1774
For anyone in Georgia needing reliable, professional, and customer-focused vehicle rental, the Enterprise on E Ponce de Leon Ave in Decatur is unequivocally the worthiest choice. The reasons stem from a fusion of corporate reliability and dedicated local excellence.
The Superior Customer Experience: The wealth of customer feedback citing "excellent," "friendly," "helpful," and "professional" service—specifically naming staff members—sets this location apart. Renting a car can sometimes be a stressful necessity, but this team excels at making the experience pleasant, quick, and efficient. Knowing that the team is dedicated to listening and finding solutions is a significant stress reliever for renters dealing with insurance claims, business travel, or last-minute trips.
A Business That Gives Back: By identifying as women-owned and offering Active Military Discounts, the agency is not just a rental company; it is an active, engaged part of the local Georgia community. Choosing this branch is a way to support business diversity and show appreciation for our service members, aligning your spending with positive community values.
Logistical and Financial Convenience: The combination of a highly accessible location on a major Decatur thoroughfare and a variety of modern payment options, including NFC Mobile Payments, ensures that the process of obtaining your vehicle is as frictionless as possible. Furthermore, the dual expertise as both a Car Rental and Van Rental agency means whether you need a compact car for I-285 commuting or a 15-passenger van for a church retreat, you only need one trusted contact. This professional commitment to a seamless, supportive, and inclusive rental experience makes the Decatur Enterprise branch the smart choice for local users.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2906 E Ponce de Leon Ave, Decatur, GA 30030, USA
Enterprise Rent-A-Car Reviews
managerpick uptirejobemployeeSUVcheckelvisgasfull size
★ 5★ 4★ 3★ 2★ 1Excellent rental location - 5 Stars! Super friendly, helpful, and knowledgeable! They were crazy busy at times, and they still greeted each customer with a warm smile and got them in and out as quickly as possible. Josh made the time to listen, and their team provided options and solutions as needed. Outstanding customer service. Wonderful location on the corner, which makes it easy to get in and out! Restrooms and lobby were clean and relaxing, too. If you need a rental vehicle, I strongly recommend this specific location to be your one-stop solution!Rental Support Team at Enterprise Rental 2906 E Ponce De Leon Ave Decatur, GA, US, 30030
July 12 · N. WilsonI had a wonderful experience from start to finish with this group of helpful employees. Eric constantly kept in touch with me which I really appreciated. Cam processed my rental upon my return and he was really great. Cam was efficient and didn't waste my time, he was pleasant during the entire process and he was very professional. it was obvious that he cares about his customers. I will definitely use this rental location again. My check-in with Mia was also extremely helpful. Thank you everyone.
October 14 · laura kibler-herzogI had an excellent experience working with Mr. Greg at Enterprise! From the moment I arrived, he greeted me with professionalism and made the entire rental process smooth and stress free. He went above and beyond to make sure I got the right vehicle for my needs and explained everything clearly. You can tell he genuinely cares about his customers and takes pride in his work. I really appreciate his patience, great attitude, and top tier customer service. I’ll definitely be coming back and recommending Mr. Greg to anyone renting from Enterprise.
October 15 · Joshua ParksOutstanding customer service....Great communication. I rented a car from 10/10 to 10/13 and Worked with Mia at the 2906 E Ponce location in Decatur. In this particular situation she went above and beyond to make sure that I was able to get back an item that I left in my car. This is the type of service that sets you apart from the competition. I have always received good service here but on this occasion Mia really stood out as a customer service professional. Thank you!!!!
October 15 · DARYL WILLIAMSEric, Sean, Bart and Christian are all fantastic employees. Their customer service made the process easier. I needed a rental while my car was under repair due to an accident. Even when I had an issue with the first rental Sean and Eric helped me to switch vehicles to be more comfortable. Their cars are clean and they keep a nice selection. I was greeted with a friendly hello each time I entered the location and all of my questions were answered. Great team.
October 04 · Nadine Dobson
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