Enterprise Rent-A-Car Introduce
For residents and visitors in Delaware, having access to reliable, professional car and van rental services is essential, whether for a local trip, a family vacation, or a business need. Enterprise Rent-A-Car in Dagsboro, DE, stands as a key resource in the local transportation landscape, providing a wide array of vehicles coupled with a strong focus on customer service and community commitment.
This location is not just another rental agency; it is a locally focused branch dedicated to serving the specific needs of the Dagsboro and wider Sussex County region. They offer solutions for various situations, from replacing a vehicle following an insurance claim to securing a van for moving or a group outing, maintaining a reputation for both convenience and a commitment to their customers' travel plans. This branch proudly operates as a women-owned business, demonstrating a commitment to diversity and community leadership within the Delaware business environment.
Location and Accessibility
The Enterprise Rent-A-Car branch is strategically situated to offer maximum convenience for users in the Dagsboro area, positioned within easy reach of major local thoroughfares. Its specific address is 27424 Auto Works Ave, Dagsboro, DE 19939, USA. This placement makes it a straightforward destination for residents from nearby towns such as Millsboro, Frankford, and Selbyville, as well as a practical stop for those heading toward Delaware's popular coastal regions.
Accessibility is a key priority at this location, ensuring that all customers can manage their rental process with ease and comfort. The facility is equipped with:
- Wheelchair accessible entrance: Providing a smooth path for entry and exit into the office.
- Wheelchair accessible parking lot: Offering reserved spaces close to the entrance for convenient access.
This attention to physical accessibility ensures a welcoming and accommodating experience for every member of the Delaware community.
Services Offered
The Dagsboro branch offers a comprehensive suite of rental services designed to meet diverse transportation needs. The primary services include:
- Car Rental Agency Services: Providing a broad selection of cars, typically ranging from economy models for fuel efficiency to full-size sedans, SUVs, and even luxury vehicles, to suit all types of travel, budget, and passenger requirements.
- Van Rental Agency Services: Catering to group travel or transport needs requiring greater capacity, with options like minivans and, based on standard Enterprise offerings, larger passenger vans (e.g., 12 or 15-passenger) or commercial cargo vans, perfect for moving personal items or business equipment.
- Long-Term Rentals: Solutions for customers needing a vehicle for an extended period, which can be useful for temporary work assignments or lengthy vehicle repairs.
- One-Way Rentals: Allowing customers to pick up a vehicle in Dagsboro and drop it off at a different Enterprise location, subject to availability and policy, providing flexibility for regional travel or longer journeys outside of Delaware.
- After-Hours Vehicle Return: For added convenience, a secure key return drop box is typically provided to the right of the front door, allowing customers to drop off their vehicle outside of regular business hours (customers remain responsible for the vehicle until the office opens and checks it in).
- Refueling Service Options: Customers are generally offered a choice of pre-paying for fuel, allowing Enterprise to refill the tank upon return (often at a higher rate), or refilling the tank themselves to the level it was upon pickup, providing flexibility in managing fuel costs.
- Additional Driver Authorization: Standard policies allow a renter's spouse or domestic partner who meets the required age and license requirements to be added as an authorized driver at no extra charge. Other additional authorized drivers may be added for a daily fee.
Features / Highlights
This local Enterprise branch stands out with several customer-focused features and operational highlights that benefit the Delaware community:
- Identifies as Women-Owned: Demonstrating a commitment to leadership and diversity in local business ownership in Dagsboro, DE.
- Active Military Discounts: A valuable and appreciated feature offering special pricing for active military personnel as a token of respect and service.
- Diverse Payment Options: Accepting various modern payment methods, including major Credit cards, Debit cards, and secure NFC mobile payments (e.g., Apple Pay, Google Pay).
- Commitment to Customer Service: As highlighted in customer feedback, the location has a reputation for employing professional, understanding, and kind staff who strive to provide exceptional service, even when complex issues arise.
- Efficient Check-in/Check-out Process: Some customers have praised the location for sticking to a schedule, noting minimal wait times during the check-in and check-out process, which is a significant factor in rental satisfaction.
- Vehicle Fleet: The local fleet is consistently maintained to provide clean and sanitized vehicles for all rental needs, from smaller cars to larger vans, ensuring a pleasant driving experience for Delaware renters.
- Cross-Border Travel: Permitting travel into Canada with certain vehicle classes (typically Economy through Full Size cars and Minivans), offering flexibility for northern-bound Delaware travelers, subject to standard policy conditions.
Contact Information
To inquire about reservations, availability, or general information, the Dagsboro Enterprise Rent-A-Car location can be reached using the following contact details:
Address: 27424 Auto Works Ave, Dagsboro, DE 19939, USA
Phone: (302) 732-3534
Mobile Phone: +1 302-732-3534
What is Worth Choosing This Enterprise Location
For individuals in Delaware seeking a car or van rental, choosing this specific Enterprise Rent-A-Car location in Dagsboro offers several compelling advantages rooted in local service and organizational reliability. Firstly, the branch's identity as a women-owned business is a positive feature for those who wish to support diverse local enterprises. The availability of active military discounts is another key highlight, providing tangible value to service members and their families in the community.
Furthermore, the commitment to accessibility, including wheelchair-accessible entrances and parking, makes this a reliably inclusive option for all members of the community. Beyond these features, the reported instances of exceptional customer service—where staff members, such as a local representative named Spencer, have demonstrated patience, kindness, and professionalism in resolving complex, frustrating situations—underscore a high standard of personalized care. While every reservation system in the industry can occasionally face challenges, the positive local feedback emphasizes the Dagsboro team's dedication to rectifying issues and ensuring a smooth rental experience where possible, with a notable focus on efficiency during the pickup and return process. This blend of community focus, practical discounts, accessibility, and professional, personalized service makes the Dagsboro Enterprise Rent-A-Car a worthwhile choice for your next transportation need in Delaware.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos





Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
27424 Auto Works Ave, Dagsboro, DE 19939, USA
Enterprise Rent-A-Car Reviews
pricespick upcallmanagermorningvaninsurancecleandoorprofessional service
★ 5★ 4★ 3★ 2★ 1I just wanted to show my appreciation for Spencer at the Dagsboro location who helped my mom and me this past week. It’s one thing to receive good customer service when all is well but it speaks volumes when exceptional service is provided even when an issue(s) arise. Plural in our case lol. He couldn’t have been more understanding and kind during a frustrating situation. I didn’t feel like just another customer or feel any impatience or irritation from him whatsoever. I highly recommend this location for honest, dependable, and professional service. I also appreciated how they stuck to a schedule as well. I never waited for check in or check out which is a first for me at a rental agency. Thanks again Spencer!
October 02 · Malinda GrillI made a reservation with Enterprise two months in advance for a vehicle I needed on 6/26. When I arrived to pick it up, I was told the reservation had been canceled and that I was supposedly notified by phone. The employee mentioned two call attempts—neither of which I received. When I followed up with customer support, they casually admitted that it’s likely my vehicle was just given to someone else.Enterprise claims to operate on an “open reservation” system, but what’s the point of reserving a car if they don’t actually hold it for you? I received no warning. Not by phone, not by email, not on my account—that my reservation was canceled.Trying to salvage the situation, I made a new reservation for 6/27. I was told at 11:00 AM that the car would be cleaned and ready shortly, though my pickup time was scheduled for 10:30 AM. I waited, called back multiple times, and was finally told the car still hadn't been returned. So not only was my second reservation ignored, but now I was stuck again.What’s worse is that I was told if the car isn’t returned on time or is returned after hours, there's nothing they can do. So what happens to me, the paying customer? I’m just out of luck?This isn’t just a minor inconvenience—it’s a birthday trip for my son that’s now delayed or potentially canceled. I can’t fit my family and our luggage into a smaller vehicle. I also couldn’t get through to anyone via live chat or customer support, since they close at 5 PM and are unavailable on weekends. So much for "24/7 support."Enterprise, you failed. You gave away my car twice, provided no real explanation, and left me stranded. Your system is broken, and your customer service is unaccountable and dismissive.Shame on Enterprise. Shame on your staff.
June 27 · Kelly RibeiroDO NOT RENT FROM THIS LOCATION. This is a group of scam artists. I had a rental car for 3 days that I picked up from here. 2 months later I get a notification from my car insurance that they submitted a claim for hail damage. It never rained, nor hailed during my time having the car. There was no accidents, there was no damage. I noticed some marks on the car when picking it up... the car the guy told me he had already documented the marks on the car. These people didn't send me any sort of notification, they're liars and scam artists. THIS IS YOUR WARNING, DO NOT RENT FROM HERE!!
September 23 · Darren RabieAll the staff members I spoke to were super sweet, but I was in a real pinch and none of the 3 locations could get me any vehicle of any kind. Initially I made a reservation on the phone but got a call back hours later saying actually there was nothing. From there I was stranded 200 miles from home.
July 26 · Joey MurphyThe Millsboro, De office made the process from start to finish easy and seamless. I had to extend the days I had the car and I was able to complete very easily over the phone!!! Thank you
September 16 · Takiesha Baynard
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