Budget Car Rental Introduce
For many New Yorkers, securing a reliable vehicle for a quick escape, a weekend road trip, or a necessary home move requires a convenient location that bypasses the need for a trip out to a distant airport. The Budget Car Rental branch situated on the Upper East Side, at 300 East 87th Street, provides an essential local resource for these needs. As part of a globally recognized brand, this office aims to offer competitive rates and a diverse fleet directly within a busy Manhattan neighborhood.
Renting a car in New York City is often synonymous with long journeys to the outer boroughs, but this Upper East Side location minimizes that inconvenience, positioning itself as a practical solution for residents in Yorkville and surrounding areas. The branch is dedicated to offering a variety of vehicle options, from fuel-efficient economy cars perfect for short jaunts to spacious passenger vans that can accommodate larger groups traveling out of the city. Given the competitive nature of the rental market in Manhattan, this branch’s value proposition lies in its accessibility, comprehensive operating hours, and specific customer features, which are vital considerations for any local user planning their next trip.
The Budget Car Rental office is conveniently located at 300 E 87th St, New York, NY 10128, USA, right in the heart of the Upper East Side. This address is situated near the intersection of 87th Street and 2nd Avenue, making it easily reachable for residents in this bustling part of Manhattan. Its location within a commercial area is a major asset, providing quick access to the FDR Drive for northbound travel to Upstate New York, Connecticut, and beyond, or southbound travel toward Long Island.
A crucial logistical detail is that this office is located inside a parking facility, often identified as the Alan Parking Garage, which contributes significantly to its convenience. Unlike many street-level operations, this site offers on-site parking, a premium feature in Manhattan, making vehicle pickup and return much smoother for customers.
The branch also distinguishes itself by prioritizing universal access. It features a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that all New Yorkers and visitors have barrier-free access to their rental vehicle services. Furthermore, the operating hours are exceptionally extensive for a Manhattan neighborhood location: publicly available data indicates the store is open Sunday through Saturday from 7:00 AM to 11:00 PM, providing a wide window for both early morning pickups and late-night returns, which is highly beneficial for city travelers with tight schedules.
The Budget branch on East 87th Street offers the full spectrum of a major car rental agency’s fleet and associated services, designed to accommodate virtually any road travel need outside of the city.
- Extensive Car Rental Fleet: The selection ranges across all major classes, including economy cars (e.g., Kia Rio, Kia Soul), compact and intermediate sedans (e.g., Toyota Corolla, Volkswagen Jetta), full-size cars (e.g., Toyota Camry), and premium and luxury vehicles (e.g., Genesis G70).
- SUV and Minivan Rentals: A wide range of Utility Vehicles is available, such as Intermediate SUVs (e.g., Toyota RAV4), Standard SUVs (e.g., Ford Edge), and Full-Size SUVs (e.g., Ford Expedition), as well as minivans (e.g., Chrysler Pacifica) with seating for 7 people.
- Van Rental Agency Services: The location specializes as a Van Rental Agency, offering both passenger vans (up to 12-passenger Ford Transit) for group travel and potentially cargo vans for moving and logistical purposes.
- One-Way Rentals: Budget generally facilitates one-way rentals, allowing customers to pick up a vehicle in New York City and drop it off at a different Budget location across the country (availability and fees apply, must be confirmed at booking).
- Mileage Policies: Most car rentals come with unlimited mileage, a crucial advantage for New Yorkers planning long-distance road trips; however, it is important to note that this policy may be restricted on specialty vehicles, such as large passenger vans and some large SUVs, and the details should be verified on the reservation.
- Payment Methods: The location accepts both major Credit cards and Debit cards for payment and deposit, though specific debit card policies should always be clarified upon booking.
This Upper East Side location incorporates several key features that enhance its appeal to the local New York clientele.
- Active Military Discounts: A significant highlight is the availability of discounts specifically for active military personnel, recognizing and supporting the service of military members and their families in the New York area.
- Excellent Accessibility: The commitment to accessibility, including a wheelchair accessible entrance and wheelchair accessible parking lot, sets a high standard for customer service and inclusion in a dense urban environment.
- On-Site Parking: Having dedicated on-site parking for both pickup and return simplifies the logistical headache of renting a car in Manhattan, which often involves navigating complex street parking or external garage arrangements.
- Long Operating Hours: The operational hours from 7:00 AM to 11:00 PM daily offer exceptional flexibility, accommodating New Yorkers’ demanding schedules for early departures and late arrivals.
- Group and Commercial Vehicle Options: The strong emphasis on van rental—including 12-passenger vans—is ideal for teams, large families, or small businesses operating out of the city.
For all reservation inquiries, service questions, or to arrange a pick-up, direct contact with the branch is always the recommended course of action.
Address: 300 E 87th St, New York, NY 10128, USA
Phone: (212) 289-3920
Mobile Phone: +1 212-289-3920
Given the public feedback detailing significant challenges with long wait times, being understaffed, and even cars being unavailable despite confirmed reservations, customers are advised to use these contact channels frequently. The severe reported issues, including a two-and-a-half-hour wait, a partial gas tank, and extreme delays leading to missed important events, suggest a high level of operational risk. Customers should call ahead on the day of pick-up to confirm vehicle availability and staffing levels, a proactive step that, while inconvenient, can potentially prevent a major disruption to travel plans.
The Budget Car Rental location on East 87th Street presents a compelling set of practical advantages that make it a logical choice for New York residents. Its prime Upper East Side location, combined with extensive operating hours (7:00 AM to 11:00 PM daily) and the rarity of on-site parking, offers a level of convenience unmatched by many competing neighborhood locations. The availability of vehicles up to 12-passenger vans is a specialized, high-value service for group transport or large-item moving. Furthermore, the commitment to accessibility and the offering of active military discounts demonstrate a commendable focus on serving diverse community needs.
However, the benefits are currently offset by multiple, serious customer reviews detailing a severe lack of operational efficiency, including lengthy wait times, rude staff, vehicles not being ready, and even the branch being overbooked to the point of turning away customers with reservations. Given these highly critical and consistent public reports of poor management and service failure, a New York customer should choose this location primarily for its unparalleled logistical convenience and specific vehicle types (like a passenger van), but must execute extreme caution.
To make this a viable option, it is absolutely essential to treat the booking as a preliminary request rather than a confirmed contract. Customers should:
- Call for Pre-Verification: Contact the branch at (212) 289-3920 the day before and the morning of the rental to confirm that a specific vehicle is physically available and ready to be picked up.
- Allow a Buffer: Build a significant time buffer of at least 1–2 hours into their travel schedule to absorb potential delays, as long waits are a consistently reported issue.
- Document Everything: Check the fuel level, vehicle condition, and rental contract line by line. Most importantly, insist on an immediate, itemized final receipt upon drop-off to preemptively challenge any unexplained fees that may appear later, which is a common post-rental issue in the industry.
If the customer is prepared for potential service issues but requires the convenience of the Upper East Side location and the specific fleet options (especially the vans or the military discount), this Budget branch offers a compelling, though operationally challenging, choice for getting out of the city.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental
300 E 87th St, New York, NY 10128, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I’d give 0 stars if I could. I had to wait in line for over 2.5 hours to pick my car up and the gas tank was only 1/4 full. There was one employee working which was not enough. The long wait was due to being understaffed, the single staff member going on break and leaving everyone in line for 45minutes, then the extreme amount of time it took to get a car pulled up. This was worst car rental experience I’ve ever had I will never rent from Budget again, nor would I ever recommend Budget to anyone. I rent cars often and this is the first and last time I’m ever using Budget. So unfortunate, what an inconvenience. I will be sharing my experience on other platforms to save them from this mess of a business. Because of the delay, I missed something very important. I’ve never had this type of experience before which is why I’ll never be back.
September 23 · Jess RomaEvery person in this photo booked a car in advance. Some waited for two hours by the time we arrived only to be told they had no cars left and they weren’t sure when any new ones would arrive. The woman working at the front desk rudely told everybody to go wait outside in the garage even though it was sweltering 90° day, most of the guests were elderly, and there was no air-conditioning. A liability. This is the most poorly managed car rental place I have ever had the misfortune of booking through in my entire life and that’s saying something considering I travel for work 90% of the time. These people are complete jerks and do not care if you miss a loved ones 100th birthday party because of their inability to manage a rental location. No compensation offered not even an apology. Disgusted. Places like this are the reason consumer protection agencies exist. It’s one thing to overbook by a few rentals. It is another to overbook so egregiously that there are 10 people ahead of you waiting to get a car despite making a reservation.
June 07 · Derek LeDouxNegative stars. Terrible experience at this Budget. Arrived at 3:30 for a 4:00 pick up reservation. Didn’t get my car until 5:30. Didn’t get the car I reserved and the car was out of gas. Consistently 20+ people in line with one person at the desk. Desk staff was rude and obviously not equipped to handle the amount of reservations. Will never come back to this location and will choose other options over renting from budget in the future.
July 11 · Caleb PitiI've rented cars multiple times in various locations around the world, but I've never experienced anything like this before. The service was painfully slow – I absolutely do not recommend this company. We had a reservation for 9:30 AM, but we didn’t get our car until 12:30 PM. On top of that, the waiting area was stuffy, with no ventilation and no internet connection. It was a very claustrophobic and frustrating experience overall.
August 06 · Nurdan KilincogluI’ve rented from this location many times in the past mainly because it’s close to me. About six months ago, the service was okay. However, recently it has become a real problem. Even with an online reservation, you still end up waiting in line for over an hour—sometimes up to an hour and a half—just to get the car. I even took a photo on September 14th to show how bad the wait can be.Despite having dealt with long waits before, I foolishly thought the service might improve over time. But after checking online, I saw that many others are facing the same issue and leaving similar complaints. Clearly, this is a management problem.Unfortunately, I’ve decided I won’t be renting from Budget again.
September 17 · Patrick Mie
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