Enterprise Rent-A-Car Introduce
For Southern California residents and visitors, especially those navigating the vibrant heart of Orange County, the need for flexible and reliable transportation is paramount. The Enterprise Rent-A-Car branch located on South Main Street in Santa Ana, CA, is a key neighborhood resource, serving as both a comprehensive Car rental agency and a dedicated Van rental agency. This branch is strategically positioned to assist customers across Santa Ana, Costa Mesa, Irvine, and the greater Orange County area with all their mobility requirements, whether for a quick local trip, a longer California road adventure, or essential vehicle replacement.
The team at the Santa Ana Main Street location is known for delivering a high level of professional and friendly service. Customers consistently highlight the outstanding customer service from individual employees, emphasizing professionalism and helpfulness that makes the rental process smooth, even for those who do not rent vehicles frequently. However, as is common in the car rental industry, potential users should always exercise diligence regarding specific coverage and pricing details. One customer mentioned a significant dispute over insurance coverage provided by their own auto insurer versus the cost of insuring the rental vehicle, illustrating the critical importance of clarifying all terms, coverages, and potential extra charges at the counter before finalizing the contract. Despite the occasional confusion regarding third-party insurance claims, the positive direct interactions with the local staff, such as the professionalism noted by a customer of 'Michael,' suggest a strong commitment to service on a personal level.
The fleet selection is designed to meet the diverse needs of the Orange County market, from fuel-efficient economy and compact cars perfect for commuting, to larger SUVs and specialty vehicles for family travel and group activities. Crucially, as a recognized van rental agency, they maintain a selection of passenger and cargo vans, making this branch an excellent choice for larger groups or when moving items.
This Enterprise Rent-A-Car branch is situated at 2025 S Main St South, Santa Ana, CA 92707, USA. Its location on South Main Street—a major, easily recognizable corridor—provides superior local accessibility. It is conveniently located away from the immediate bustle of the major airport terminals but remains central to the business and residential areas of Santa Ana and the surrounding Orange County communities. This positioning allows for quick pick-ups and returns for neighborhood renters who are relying on a rental vehicle due to personal car maintenance or repair.
Accessibility and convenience for all customers are key priorities at this location. The facility features a wheelchair accessible entrance and designated wheelchair accessible parking lot, ensuring that the rental experience is smooth and manageable for customers with mobility needs. Furthermore, customer convenience is enhanced by the provision of on-site parking, which makes the process of dropping off a personal vehicle or managing the transition to the rental car much simpler. It is important to note the operating hours for this neighborhood branch: it is typically open Monday through Friday from 8:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 12:00 PM, but it is Closed on Sundays. Customers must ensure their drop-off times align with these hours, as after-hours returns are generally not available at this neighborhood location.
The services provided by the Enterprise Rent-A-Car on South Main Street are robust, offering a complete mobility solution for personal and commercial needs in Orange County.
- Extensive Vehicle Fleet: The branch offers a wide variety of vehicles, including small, medium, and large sedans, full-size SUVs, convertibles, luxury cars, and pickup trucks, catering to all travel styles and budget considerations.
- Dedicated Van Rentals: As a Van rental agency, they stock minivans (7-passenger) and larger 12- and 15-passenger vans, which are perfect for team travel, family road trips, or group events to local attractions like Disneyland or the Orange County beaches.
- Cargo Van and Truck Options: The branch facilitates rentals of cargo vans, which are ideal for hauling, moving, and business deliveries, providing necessary utility for local commerce and residential projects.
- Active Military Discounts: A valuable service feature includes active military discounts, providing savings and support to military personnel and their families in the community.
- Flexible Payment Methods: Customers benefit from modern, convenient payment acceptance, including all major Credit cards, Debit cards, and fast, contactless NFC mobile payments.
- Neighborhood Pick-Up Service: Enterprise is well-known for offering pick-up services for customers who cannot get to the branch, a crucial element of local, people-centric service.
Beyond the standard car rental offerings, several features and highlights make the Santa Ana Main Street Enterprise branch a preferred choice in the area.
- Commitment to Military Families: The provision of active military discounts is a significant and valued highlight for the substantial number of service members and veterans residing in Southern California.
- Modern, Accessible Facilities: The inclusion of a wheelchair accessible entrance and parking lot ensures that the facility is user-friendly and inclusive for the entire Orange County community.
- On-Site Parking Availability: Having convenient on-site parking removes a common stress point for renters, allowing for an easy exchange of a personal vehicle for a rental.
- Streamlined Payment Process: Accepting NFC mobile payments, alongside traditional cards, speeds up the payment process, catering to customers who value quick, modern transactions.
- Praised Staff Professionalism: Consistent positive feedback regarding the professionalism and helpfulness of the team members, such as 'Michael,' demonstrates a local culture focused on superior personal customer interactions.
For reservations, current rental rates, or questions about the fleet, customers can contact the Santa Ana Main Street branch using the following information. It is always best to call ahead, especially for specialized vehicles like passenger vans or during peak travel seasons, to confirm availability.
Contact Information (Enterprise Rent-A-Car - Santa Ana Main St):
- Address: 2025 S Main St South, Santa Ana, CA 92707, USA
- Phone (Local): (714) 481-7700
- Phone (Mobile/Direct): +1 714-481-7700
- Type: Car rental agency, Van rental agency
Choosing the Enterprise Rent-A-Car branch on South Main Street is an excellent decision for anyone in the Santa Ana area seeking reliable, diverse vehicle options backed by committed local service. What is ultimately worth choosing about this location is the balance between a broad selection of vehicles—from compact cars to cargo vans and 15-passenger vans—and the highly-rated, personal service from the team.
The positive review highlighting 'Outstanding customer service from Michael' is a powerful indicator that the local team is dedicated to going above and beyond the transactional nature of renting a car. This focus on the individual customer experience is vital, especially when dealing with the complexities that can arise, such as navigating insurance claims or understanding rental policies. While users must always do their due diligence regarding external coverages, they can generally expect a helpful and professional partner in the Santa Ana staff.
Furthermore, for Orange County residents, the easy accessibility, on-site parking, and inclusive features like the wheelchair-accessible facilities make the entire rental process less stressful. The benefit of active military discounts also represents a tangible saving for a significant portion of the community. In summary, for reliability, selection, convenience, and a high likelihood of a friendly, professional service encounter, the Enterprise Rent-A-Car on South Main Street is a premier choice for all your car and van rental needs in Santa Ana, CA.
Enterprise Rent-A-Car Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2025 S Main St South, Santa Ana, CA 92707, USA
Enterprise Rent-A-Car Reviews
pick upnameEVcostumerto choosedrivinginsuranceprice
★ 5★ 4★ 3★ 2★ 1Enjoy the scams... I will call out progressive on this but they told me coverage was going to be included on my vehicle. Only at the end they charged me $400 or more for insuring the rental vehicle after someone smashed my car. Progressive said enterprise was scamming me but enterprise said otherwise...
October 07 · Jeff HatfieldOutstanding customer service from Michael! I don’t rent cars often, but I would happily go back due to the amazing service and professionalism from Michael.
May 27 · Andrew StrandExcellent customer service from everyone at this location. I interacted with four separate individuals (including Richard who was awesome) during my two trips, and each were courteous, friendly, and personable. I was very impressed with this Enterprise location! Service was also efficient.
June 04 · Andrea MarcantonioEnterprise is my go to rental car company. They never disappoint. I recently rented in Santa Ana, CA and the team there was great! Very accommodating. Then I returned in Fallbrook, CA, and Jake Coony took great care of me and even got me a lift back to my AirBnB. Thank you, Jake and Enterprise Rent A Car. I’ll be renting again very soon 🚙
May 28 · JoanneThe overall service with pickup from Caliber Collision was excellent. Richard the agent helped us get an EV which was a Mustang as they didn’t have any Teslas at the time. But he said one would be available the next day. In the afternoon we were driving the Mustang and was side-swiped. I notified Richard who said to take the car in and a Tesla was then available. There was no problem in making the switch. When our car repair was completed, we picked it up from Caliber Collision and left the rental car. Both companies made the process very easy. Thank you!
May 01 · Jean Toh
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