Enterprise Rent-A-Car Introduce
Introduction / Overview: Your Reliable Rental Choice in Canarsie
For New York residents in Brooklyn and the surrounding areas, Enterprise Rent-A-Car at 8014 Foster Avenue stands out as a reliable and customer-focused option for both personal and commercial vehicle needs. This location operates as a dual-service facility, specializing as both a Car Rental Agency and a Van Rental Agency, making it a versatile resource whether you're planning a weekend getaway, replacing a vehicle undergoing repairs, or tackling a large project requiring cargo space.
Beyond being part of a globally recognized brand, this particular branch identifies as a women-owned business, adding a unique local character and commitment to diversity within the broader Enterprise network. The local focus on superior customer service is clearly evident in recent customer feedback, which consistently praises the staff's professionalism, warm etiquette, and efficiency. Employees like Alicia and Joseph have been specifically mentioned for providing outstanding, informative, and confidence-inspiring rental and return experiences. This positive atmosphere and dedication to customer care are crucial for New Yorkers seeking a smooth, hassle-free rental process away from the stressful pace of airport operations.
Location and Accessibility: The Foster Avenue Advantage
The Enterprise Rent-A-Car branch is conveniently situated at 8014 Foster Ave, Brooklyn, NY 11236, USA, within the Canarsie neighborhood. This location is particularly strategic for users in Southeast Brooklyn, offering a more localized and often less congested alternative to the major hubs in Downtown Brooklyn or the airports.
Key accessibility features contribute to a seamless customer experience:
- On-Site Parking: A significant advantage, especially in car-dense Brooklyn, is the availability of dedicated on-site parking. This feature makes it easier for customers to safely leave their personal vehicle while picking up their rental car or van, reducing the stress associated with street parking in NYC.
- Accessibility Features: The facility is designed to be fully accessible, featuring a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot. This commitment ensures that the agency is welcoming and convenient for all members of the New York community.
- Road Network: Located near major thoroughfares and expressways serving the area, the Foster Avenue branch offers relatively easy access for drivers traveling toward Long Island, Queens, or deeper parts of Brooklyn without navigating the extreme traffic of Manhattan or the major bridge crossings.
- Public Transit: While not directly adjacent to a subway entrance like some downtown locations, the Canarsie area is served by local buses, and the agency's proximity to various transportation lines ensures it remains accessible to the broader public transit network.
Services Offered
The Enterprise location on Foster Avenue offers a comprehensive range of rental services tailored for the local New York market, including:
- Car Rental Agency Services: Providing a diverse fleet of passenger vehicles, from economical compact cars perfect for navigating city streets and saving on fuel, to full-size sedans and intermediate SUVs suitable for family travel or longer road trips outside the five boroughs.
- Van Rental Agency Services: Essential for New York living, the facility specializes in van rentals. This service includes minivans for large families or small groups (such as the popular Chrysler Pacifica) and commercial-grade cargo vans and potential pickup trucks for moving, business logistics, or home renovation projects.
- Flexible Payment Options: Accepting multiple forms of payment, including major Credit Cards and Debit Cards. Additionally, embracing modern technology, the location facilitates NFC Mobile Payments, providing a quick and secure checkout process.
- One-Way Rentals and Long-Term Options: As part of the national Enterprise network, the branch typically facilitates one-way rentals, allowing customers to pick up a vehicle in Brooklyn and drop it off at another Enterprise location in New York or across the country. They also cater to longer-term rentals for insurance replacements or temporary professional needs.
- Damage Waiver and Protection Plans: Offering various optional protection products, such as Damage Waiver ($text{DW}$), to help renters limit their financial responsibility in the event of damage to the rental vehicle, subject to the terms and conditions of the rental agreement.
Features / Highlights
The distinct features and highlights of the 8014 Foster Avenue location focus on its community identity, value-driven offerings, and exceptional staff performance:
- Exceptional, Proactive Customer Service: The most significant highlight is the consistently positive staff experience. Shout-outs for employees like Alicia and Joseph underscore a commitment to professionalism, clarity, and a welcoming attitude, distinguishing the rental experience from those focused purely on transaction speed.
- Women-Owned Business Designation: Identifying as women-owned, the agency offers New York customers the opportunity to support a diverse, locally-invested business while benefiting from a major company's resources and standards.
- Active Military Discounts: Enterprise provides special rates and discounts specifically for active military personnel and veterans. This is a crucial financial benefit and an important value-add for members of the armed forces residing in or passing through the New York area.
- Comprehensive Fleet for Local Needs: The dual designation as a Car and Van Rental agency ensures a broader range of vehicle classes are available, catering directly to the varied needs of a dense urban market, from small city cars to large moving vans.
- Operational Transparency: Customers praise the staff for clearly communicating details regarding the rental, cost, and any potential extras, minimizing the common rental anxiety of hidden fees. This clarity is a major factor in the high satisfaction ratings.
- Convenient Hours: The operating hours are structured to accommodate local commuters and business needs, with early openings on weekdays (typically $text{7:30 AM}$) and convenient morning hours on weekends ($text{9:00 AM}$ start time) for Saturday and Sunday rentals.
Contact Information
For inquiries, reservations, or to confirm vehicle availability, please use the following contact details for the Enterprise Rent-A-Car location at 8014 Foster Ave, Brooklyn:
Address: 8014 Foster Ave, Brooklyn, NY 11236, USA
Primary Phone: (718) 763-3101
Mobile Phone (Direct Line): +1 718-763-3101
What Is Worth Choosing Enterprise Rent-A-Car on Foster Ave
The Enterprise Rent-A-Car branch on Foster Avenue in Brooklyn is worth choosing for New Yorkers who prioritize exceptional service combined with the reliability of a national brand. Unlike independent or less-established operations, this location offers a proven track record of excellent, professional staff behavior, as highlighted by multiple named employees receiving public commendation for their positive attitude and informational support. This factor is invaluable in the high-stress environment of New York rental transactions.
You should choose this location if:
- You value courteous, professional, and well-mannered customer interaction, as consistently reported by long-term returning customers.
- You are an active military member or veteran looking to utilize the dedicated special rates and discounts offered.
- You require a rental outside of Manhattan or Downtown Brooklyn and appreciate the on-site parking and accessible facility features.
- Your needs extend beyond standard passenger cars and you require a reliable van rental for moving or commercial purposes.
- You prefer the peace of mind that comes with a women-owned local business that adheres to the quality standards of a leading international rental company.
This branch successfully merges global resources with a local, personalized touch, making it a highly recommended choice for a smooth, efficient, and pleasant rental experience in the Brooklyn area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
8014 Foster Ave, Brooklyn, NY 11236, USA
Enterprise Rent-A-Car Reviews
understandingcleanmanagernamefeeemployeeperiodefficientinsurance companyvoucher
★ 5★ 4★ 3★ 2★ 1I wanted to take a moment to share my appreciation for the outstanding service I always received at this location. From the moment I arrive, the entire staff whether old staffing or staff in training demonstrates professionalism, courtesy, and efficiency that make my rental experience smooth and enjoyable.In particular, I would like to recognize Alicia for her exceptional customer service. Her in-person etiquette, phone etiquette, and overall knowledge of her job truly stands out. She greets all customers warmly, communicates clearly, and handles everything with confidence and care. It’s clear she takes pride in her work and values every customer’s experience.Alicia’s professionalism and positive attitude reflect the high standards Enterprise is known for. Employees like her make a lasting impression and are the reason customers like mysself continue to return and recommend your company to others.
October 11 · PebblesShout out to Joseph! I had a smooth and wonderful experience returning my rental car at Enterprise on Forster Avenue thanks to Joseph. He was very nice, professional, and well-mannered. His vibrant energy and positive attitude made the process smooth and enjoyable. Joseph was also very informative and well-spoken, answering all my questions with patience and clarity. Excellent customer service — I highly recommend asking for Joseph if you visit this location!
August 24 · Keisha RichUpon arrival at this location we were well greeted by the Staff...I didn't hav to wait very long and as previously said they were VERY Receptive and Courteous...As a retired Travel Agent for many years they reminded me of me...Even if your price may not be the least expensive, they gave 100% Service..Without hesitation I'll recommend Enterprise everyday to my Two Thousand Customers any Day...
June 24 · Jerry McLawrenceThis is,an updated review:While the staff here are definitely competent and many are friendly, I was disappointed by the lack of customer service in one particular interaction. Competence and knowledge are important, but when that turns into condescension, it’s no longer professionalism.I noticed a charge on my card labeled “gas” and went in to ask about it. The young man I first spoke with wasn’t able to help, but a young lady interjected and said it might be a ticket or citation. Since I had not received either, I figured maybe that was possible and was open to hearing more.However, her tone quickly became micro-aggressive and condescending. She asked me to wait (though I hadn’t even addressed her directly), and the young man explained she was better equipped to handle it. When she asked my name, which is very uncommon so I spelt it out. She insisted nothing was in her system and told me if it was charged today, it wouldn’t show yet. I had already said twice that the charge appeared that same day.She then began listing charges she did see, stressing that one card was declined—clearly for a reaction. I said nothing, as my card is often locked to prevent unauthorized charges. She told me to check my email for a citation, which I had already explained I hadn’t received. Her tone was dismissive, “nice-nasty,” and condescending—even going so far as to spell out the word “citation” for me, to which I responded, “I can spell.”That interaction was rude, unnecessary, and left a very poor impression. Other than this young lady, I would give the staff here 5 stars.
September 06 · Sash SI would give them a 0 star if I could. I went to the Canarsie, Foster Ave in Brooklyn, NY location. I booked and made confirmation for a compact car. When I got there they said they didn't have that car and had no other choice to get the next car, which of course was extra money. The male manager is very rude, so are some of the staff, including the lady who cleans the car. Why are they letting her interact with customers with a rude attitude is beyond me. The car was given to me with a scratch. This was noted in the contract and I took a picture, time stamped. They tried to say I did it. After I showed them the picture and contract, they backed down. When that didn't work they tried to out some internal damages that were already there. That didn't work either. Then they tried to charge me extra for other things. Trying to say it is in the contract and should have been explained to me prior to taking the car. Things that were not in the contract and was not discussed when I picked up the car. Eventually, they charged me and additional $150 for a supposedly detailed cleaning, which I know is bs. Very dishonest and rude people. Definitely will NOT return to them.Additionally, when I was picking up the car there was a man waiting prior to me. They made him wait over 15 minutes after opening time. Normally, that wouldn't be a bad thing. However, while he waited, the 24 hour period ended and they charged his card for an extra day for not returning the car within 24 hours.
August 19 · Austria Martinez
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