Medlife Ambulette

- 12555 Flatlands Ave ste 209, Brooklyn, NY 11208

Introduction / Overview

Medlife Ambulette is not a typical "car rental" agency; it is a specialized, professional handicapped transportation service dedicated to providing safe, reliable, and compassionate non-emergency medical transportation (NEMT) throughout the New York region. For New Yorkers, particularly seniors, individuals with disabilities, and those recovering from surgery, reliable transportation to and from medical appointments, rehabilitation centers, and hospitals is absolutely essential—and often a challenge in the city’s complex infrastructure. Medlife Ambulette fills this critical need by operating a fleet of specialized, accessible vehicles managed by highly trained professionals.

This service is a crucial resource for the community, ensuring that mobility limitations do not become barriers to healthcare access or daily life. Medlife Ambulette proudly identifies as both a veteran-owned and women-owned business, demonstrating a deep commitment to service, professionalism, and community values. Their operations are centered around a patient-first approach, offering comprehensive door-to-door and sometimes bedside-to-bedside care. The agency’s philosophy is built on punctuality, safety, and treating every client with the utmost dignity and respect, which is paramount in the sensitive field of medical transport.

Location and Accessibility

Medlife Ambulette is conveniently located in the heart of Brooklyn, serving the vast needs of the borough and the greater New York City area. Their primary operational address is 12555 Flatlands Ave ste 209, Brooklyn, NY 11208, USA. This location in the Flatlands/East New York area provides excellent connectivity to major Brooklyn neighborhoods and routes leading into Queens and Long Island, facilitating timely service across the region.

While the service is primarily a "door-to-door" and "door transportation care" provider—meaning the vehicle comes to the client’s location—the physical office location supports their extensive operational reach. For administrative purposes or pre-scheduled visits, the facility is designed with accessibility in mind.

• Operational Focus: The service is designed to cover the entire New York City metro area, including all five boroughs, and frequently services major medical facilities and hospitals throughout Brooklyn and Manhattan.
• Handicap Accessibility at Base: Reflecting their core mission, the business premises are equipped with accessibility features, including a wheelchair accessible restroom and wheelchair accessible seating, ensuring a comfortable environment for clients or their caregivers who may visit the location.
• Neighborhood Coverage: Their strategic location in Brooklyn allows for efficient dispatching to residential areas for quick service to scheduled dialysis appointments, physical therapy sessions, and general doctors' appointments.
• Access to Major Routes: The Flatlands Avenue area provides easy access to key Brooklyn arteries and highways, which is crucial for maintaining the punctuality needed for medical transport and for providing accessible airport transportation to JFK or LaGuardia.

Services Offered

Medlife Ambulette offers an extensive suite of specialized transportation services tailored for individuals with mobility challenges, distinguishing them as a comprehensive healthcare transportation partner, not a general car service. Their offerings go beyond simply driving; they include specialized assistance and vehicle types.

• Non-Emergency Medical Transportation (NEMT): This core service covers trips to Doctors’ Appointments, Dialysis Appointments, Physical Therapy, Medical Treatments, and Healthcare Appointments, ensuring patients reach their destinations safely and on time.
• Specialized Vehicle Transport:
  • Wheelchair Transportation Services: Utilizing a fleet of Wheelchair Accessible vehicles equipped with Wheelchair Ramps and hydraulic lifts for secure boarding and seating for Wheelchair Users.
  • Gurney/Stretcher Transportation Services: Available for patients who cannot sit up and require Stretcher Transportation, often needed for Hospital Transfers or post-operative care.
  • Electric Scooter Transportation: Accommodating clients who use mobility devices beyond traditional wheelchairs.
• Comprehensive Assistance and Care:
  • Door To Door / Door Transportation Services: Providing complete assistance from the client’s door at pickup (Drop Off) to the door of the facility.
  • Two-Man Assistance: Offering a team for Special Assistance, including maneuvering stairs in walk-up apartments or difficult access scenarios, ensuring safety and comfort even in non-accessible buildings.
  • Wheelchair Assistance: Trained personnel provide hands-on support beyond driving.
• Facility and Event Transport: Services include Accessible Airport Transportation (Accessible Airport Transport), Hospital Transfers, trips to Rehabilitation Centers, Adult Day Care Centers, and even City Tours for those seeking recreational mobility.
• Payment and Scheduling Flexibility: They offer 24-hour Disabled Transport, accommodate Private Pay clients, and assist seniors (Transportation For Seniors) and those with other Disability Transportation Services needs.

Features / Highlights

The highlights of Medlife Ambulette underscore their dedication to specialized, high-quality, and reliable service in a difficult urban environment. These features make them a trusted choice for vulnerable populations in NYC.

• Dedicated 24-Hour Service: Offering 24-hour Disabled Transport, ensuring that transportation is available whenever a client has an UP Appointment, an unexpected Hospital Transfer, or needs late-night Gurney Transportation.
• Verified Community Ownership: The distinction as a veteran-owned and women-owned business speaks to a strong commitment to discipline, service, and community support—qualities highly valued by New Yorkers.
• Safety and Compassion: Their specialized service includes Comprehensive Training for drivers in handling patients and operating complex equipment, prioritizing patient-centered care and safety above all else, which is why a customer review noted them as "Safe, on time and good service."
• Specialized Mobility Solutions: The provision of Two-Man Assistance for stairs, Bariatric Ambulette Service (implied by the specialization), and Stretcher Transportation makes them capable of serving a broad spectrum of medical and physical needs that standard accessible taxis or ride-share services cannot accommodate.
• Full Door-to-Door Care: The commitment to Door Transportation Care and Wheelchair Assistance means the service starts and ends at the actual entrance, eliminating the stressful logistics often associated with medical transport from a personal home.

Contact Information

For scheduling non-emergency medical transportation or inquiring about specialized services in the New York area, Medlife Ambulette can be reached using the following contact details:

Address: 12555 Flatlands Ave ste 209, Brooklyn, NY 11208, USA

Phone: (212) 225-8989

Mobile Phone: +1 212-225-8989

What is worth choosing

Medlife Ambulette is the superior choice for anyone in the New York region requiring professional, handicapped-accessible transportation because it provides a critical layer of service and specialization that general transportation cannot match. You are not just hiring a driver; you are securing a certified, specialized transport team.

Choosing Medlife Ambulette is an investment in peace of mind and specialized safety. The single confirmed review, stating "Safe, on time and good service," perfectly encapsulates the three most vital aspects of non-emergency medical transport. New York City appointments are often time-sensitive, and the risk of being late or experiencing a logistical failure with an unqualified service is high. Medlife’s focus on punctuality, combined with the availability of specialized vehicles—like those for gurney transport or the unique two-man assistance for walk-ups—ensures that even the most challenging mobility needs are met without stress or compromise. For families and caregivers of seniors and disabled individuals, knowing a veteran-owned, women-owned business is managing this essential transportation with 24-hour availability and comprehensive door-to-door care is invaluable. For medical treatments, rehabilitation, or simply maintaining an active lifestyle, Medlife Ambulette provides the dignified, professional mobility solution that New York deserves.

Medlife Ambulette

12555 Flatlands Ave ste 209, Brooklyn, NY 11208, USA