Enterprise Rent-A-Car

- 6811 Harford Rd, Baltimore, MD 21234

For residents across Baltimore and the greater Maryland area, having a reliable neighborhood car rental option is crucial, whether your personal vehicle is in the shop, you’re planning a family road trip to the Eastern Shore, or you need a van for a big move. Enterprise Rent-A-Car at 6811 Harford Rd in Baltimore, MD, stands as a key local resource dedicated to providing dependable transportation solutions right where you live. This branch focuses heavily on the 'home city' market, meaning their primary goal is to serve local needs rather than focusing solely on airport traffic.

Enterprise is renowned worldwide for its customer-centric business model, which is rooted in the philosophy of prioritizing customer and employee satisfaction. This local Baltimore branch embodies that ethos, positioning itself as a friendly and professional service provider that understands the nuances of renting a car in the city. The vehicle fleet here typically includes everything from small, fuel-efficient compact cars—ideal for navigating Baltimore's urban streets—to spacious SUVs and vans, perfect for larger Maryland families or weekend excursions.

Customer feedback for the Harford Road location reveals a high degree of appreciation for the personable staff and top-notch customer service. One reviewer specifically praised an employee, Ariq G., for being very nice and accommodating, particularly when the originally expected vehicle was not available, ensuring the rental still met the family's needs. This kind of positive, problem-solving approach is a major draw for local customers who value efficiency and personal attention.

However, potential renters, especially those planning a weekend pick-up, should be aware of a critical operational note: the branch has limited Saturday hours, often closing around 2 p.m. One review highlighted a less cooperative experience when a customer arrived late on a Saturday, which underscores the importance of adhering strictly to your scheduled pick-up time, particularly on high-demand, short-hour days. While the overall sentiment is that the staff is excellent, arriving early for your reservation on a Saturday is highly recommended to guarantee your reserved vehicle type is available and to avoid any potential availability issues that can arise closer to closing time.

Beyond standard services, this location takes pride in identifying as a women-owned business, demonstrating a commitment to supporting diversity in the Baltimore local economy. Coupled with military discounts and accessible facilities, this Enterprise branch offers more than just a rental car—it offers a community-focused mobility solution.

Located in a vibrant area of Baltimore, the Enterprise Rent-A-Car on Harford Road provides convenient access for residents of nearby neighborhoods and those traveling through this section of Baltimore County.

• Address: 6811 Harford Rd, Baltimore, MD 21234, USA. This location places the agency directly on a prominent thoroughfare, making it easily reachable from areas like Parkville, Carney, and the surrounding Baltimore metro region.
• Neighborhood Convenience: Being a dedicated 'neighborhood' branch, it eliminates the inconvenience of traveling to Baltimore/Washington International Thurgood Marshall Airport (BWI) or other distant locations when your travel needs are local. It is perfectly situated for insurance replacement rentals or short-term local business use.
• Accessibility Commitment: The branch is designed to accommodate all members of the Maryland community, including those with physical limitations.
  • Wheelchair accessible entrance for easy building access.
  • Wheelchair accessible parking lot offering convenient proximity for drop-off and pick-up.
  Customers needing special accommodations, such as hand controls or other adaptive driving devices, are encouraged to call ahead to ensure the equipment can be fitted to the vehicle and made ready for their arrival.

The Enterprise branch on Harford Road is equipped to handle a variety of local transportation needs, offering core services that make it a one-stop-shop for vehicle rentals in the Baltimore area.

• Car Rental Agency: A diverse fleet of modern, well-maintained vehicles is available, including:
  • Economy and Compact cars for city driving and cost-effective commuting.
  • Mid-size and Full-size sedans for family or business travel.
  • SUVs (Standard, Mid-size, and Full-size) suitable for Maryland road trips and inclement weather.
• Van Rental Agency: Specializing in vehicles for carrying larger groups or significant cargo:
  • Minivans for comfortable family vacations or group outings.
  • Passenger Vans (12 and 15-passenger options available, subject to specific policies) for large organizational needs.
  • Cargo Vans for local moving, business deliveries, or hauling larger items that won't fit in a standard vehicle.
• Insurance Replacement: A common service in neighborhood Enterprise locations, providing a temporary rental car arranged directly with your insurance company after an accident or breakdown.
• Business Rentals: Corporate account services for local Maryland businesses seeking short- or long-term vehicle solutions for employees.

Several distinct features make the 6811 Harford Rd Enterprise a favored choice among local Maryland customers.

• Identifies as Women-Owned: Supporting this branch means supporting a women-led business in the Baltimore community. This is a significant highlight for customers who value and actively seek to support diverse local enterprises.
• Active Military Discounts: In recognition of the large military community in Maryland, especially near bases like Fort Meade, the location offers special rates. This includes discounted rates for active-duty, retired, and veteran U.S. government personnel for both leisure (off-duty) travel and official government travel.
• Multiple Payment Options: Customers enjoy flexibility and convenience when settling their accounts, with the acceptance of:
  • All major Credit Cards.
  • Debit Cards (with specific terms, often requiring additional identification or a larger deposit).
  • NFC Mobile Payments (e.g., Apple Pay, Google Pay) for quick and contactless transactions.
• High-Quality Customer Service: Despite occasional staffing challenges mentioned in public feedback, the location is consistently praised for having a "top notch" and "personable" staff who make the extra effort to ensure the rental meets customer needs, reflecting Enterprise’s core values.

For Baltimore residents planning their next rental, using the direct local contact information is the fastest way to confirm reservations, inquire about availability, and verify any specific rental requirements.

Address: 6811 Harford Rd, Baltimore, MD 21234, USA

Phone: (410) 444-4393 (Local Branch Direct Line)

Mobile Phone: +1 410-444-4393 (Alternative Contact)

Given the limited weekend hours (often closing at 2 p.m. on Saturday and sometimes closed on Sunday, depending on current operational schedules), calling ahead on Friday to re-confirm a Saturday pick-up is a best practice. The staff can also advise on the smoothest pick-up and drop-off procedures for the specific location.

For Maryland users, the Enterprise Rent-A-Car on Harford Road in Baltimore is an excellent choice due to its proven commitment to solving customer problems and its role as a local business advocate. The positive long-term customer relationships, often cited in reviews, speak volumes about the team's consistency and personable approach—qualities that are highly valued in the 'home city' rental market.

The key reasons this location is highly recommended for the Maryland community are:

• Staff Dedication: Employees like Ariq G. and others who are repeatedly praised for accommodating requests and working around unexpected vehicle availability issues provide the kind of peace of mind local renters need, especially when dealing with insurance claims or tightly scheduled trips.
• Support for Diversity: As a women-owned business, it offers the local community an option to direct their consumer spending toward supporting diverse entrepreneurship in the Baltimore area.
• Targeted Discounts: The readily available active military discounts directly benefit a significant part of Maryland's population, making reliable rental cars more accessible and affordable for those who serve or have served.

While the single negative experience mentioned in a customer review serves as a cautionary tale—always be on time for Saturday pick-ups—the overwhelming theme is one of successful, accommodating service. By booking in advance and arriving promptly, especially on weekends, Maryland residents can confidently rely on the Enterprise Rent-A-Car on Harford Road for a professional and friendly rental experience that meets all their transportation needs.

Enterprise Rent-A-Car

6811 Harford Rd, Baltimore, MD 21234, USA