Enterprise Rent-A-Car Introduce
For residents across Baltimore County and the surrounding Maryland areas, having access to reliable, flexible vehicle solutions is often a necessity, whether you are dealing with a vehicle in the body shop, planning a family trip out of state, or needing a temporary van for a business or group outing. The Enterprise Rent-A-Car branch located on East Joppa Road serves as a key resource in the local community, offering a comprehensive selection of cars and vans to meet a variety of transportation needs. This branch is part of the extensive Enterprise network, known globally for its focus on neighborhood service, yet it maintains a distinct local identity by identifying as women-owned.
As a dual service provider, the 1627 E Joppa Road location operates as both a dedicated car rental agency and a van rental agency. This means that whether you need a compact car for navigating Baltimore's city streets or a large passenger van for transporting a sports team or a large family, this single location can handle the request. Enterprise has long been the brand that local insurance companies and repair shops recommend for replacement vehicles, making this specific branch a familiar and trustworthy option for many Maryland drivers facing unexpected situations.
This location stands out not only for its extensive fleet options but also for its commitment to supporting the community. One notable highlight is the provision of active military discounts, a valuable feature for the many service members and their families living near or working at the military installations in the greater Maryland region. Furthermore, the commitment to accessibility, including a wheelchair-accessible entrance and parking lot, ensures that all customers can manage their rental transactions comfortably and conveniently. For those in search of a professional and community-minded rental experience in the area between Towson and Parkville, this East Joppa Road branch is positioned as a primary choice.
Location and Accessibility:
The Enterprise Rent-A-Car branch is conveniently situated at 1627 E Joppa Rd, Baltimore, MD 21286, USA. This address places it along a major East-West thoroughfare that connects the communities of Towson, Parkville, and Carney, making it easily reachable for a large segment of Baltimore County’s population.
- Major Corridor: East Joppa Road is a high-traffic route, offering excellent visibility and easy access from nearby residential and commercial areas. It is positioned to allow quick ingress and egress onto major area routes like Loch Raven Boulevard and the Baltimore Beltway (I-695), facilitating speedy travel to and from the rental facility.
- Neighborhood Focus: Though the address is technically Baltimore, its proximity to Towson and Parkville means it functions as a critical neighborhood branch, serving the daily rental needs of residents whose personal vehicles are undergoing maintenance or repair.
- Accessibility: The location specifically features a wheelchair-accessible entrance and a wheelchair-accessible parking lot. This commitment ensures that customers with mobility limitations can access the office and complete their rental paperwork without unnecessary hardship, reflecting a professional standard of inclusivity for all Maryland users.
Services Offered:
The East Joppa Road Enterprise facility specializes in flexible vehicle rental solutions tailored for the local market, including:
- Daily and Weekly Car Rentals: A comprehensive selection of vehicles ranging from economy and compact cars, ideal for local errands and fuel savings, to full-size sedans and intermediate SUVs suitable for family use or business travel.
- Van Rentals: Offering various van classes, which typically include spacious minivans (like the Chrysler Pacifica or Toyota Sienna) perfect for family vacations, as well as larger 12- and 15-passenger vans (like the Ford Transit) for group travel, church outings, or large event transportation.
- Insurance Replacement Rentals: Working directly with insurance companies and local body shops to provide a seamless replacement vehicle while a customer's personal car is being repaired following an accident.
- One-Way Rentals: The convenience of picking up a vehicle in Baltimore and dropping it off at another Enterprise location elsewhere in Maryland, or even across the country, is typically available, subject to terms and rates.
- Long-Term Rentals: Providing rental solutions for customers who need a vehicle for a month or longer, often at special, competitive rates.
Features and Highlights:
This specific Enterprise location provides several distinct features that appeal to the local Maryland user base:
- Identifies as Women-Owned: Supporting women in business is a key factor for many local consumers, making this designation a notable point of pride and a differentiating factor for the branch.
- Active Military Discounts: A dedicated discount program for active military personnel, which is a significant benefit for the large military community in Maryland.
- Multiple Payment Options: The facility accepts a wide range of convenient payment methods, including major Credit Cards, Debit Cards, and modern NFC Mobile Payments (such as Apple Pay or Google Pay), ensuring a fast and versatile transaction process.
- 24/7 Roadside Assistance: As a standard Enterprise service, renters benefit from around-the-clock emergency support for issues like flat tires or mechanical trouble, offering security and peace of mind while driving across Maryland or beyond.
- After-Hours Return Option: For added customer convenience, the branch typically allows for secure after-hours returns using a drop box, which is particularly useful for late-night airport returns or early morning commitments.
Contact Information:
Address: 1627 E Joppa Rd, Baltimore, MD 21286, USA
Phone: (410) 663-7980
What is worth choosing this Enterprise location?
For Maryland residents seeking a car or van rental in the Baltimore County area, choosing the Enterprise Rent-A-Car on East Joppa Road is a decision based on convenience, choice, and commitment. The combination of its strategic, easily accessible location near major highways and its broad fleet—offering everything from fuel-efficient economy cars for daily commuting to spacious passenger vans—makes it a practical solution for virtually any short-term transportation need.
Beyond the vehicles, the local branch distinguishes itself through its business identity and customer considerations. Identifying as women-owned adds a local, personal touch to a national brand, while the valuable active military discounts demonstrate an appreciation for the service community. The adherence to modern payment options and high accessibility standards further showcases a commitment to a smooth, inclusive, and efficient customer experience.
While occasional customer feedback, such as the reviews noting vehicle preparation time or specific employee interactions, suggests a common challenge in the high-volume rental industry, these are points of service that management constantly addresses. It is worth noting that for long-term and high-volume customers, particularly those who have been injured in an accident, reliability and consistency over time are paramount. When choosing a rental agency, it is prudent for Maryland consumers to utilize the reservation system, arrive with all necessary documentation, and confirm vehicle readiness to help ensure a smooth transaction. Ultimately, the 1627 E Joppa Road Enterprise remains a high-utility, well-located, and locally sensitive resource for all your vehicle rental needs in the Baltimore metropolitan area. The established brand confidence, combined with the convenience features, makes it a go-to choice for a reliable rental in the 21286 ZIP code.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1627 E Joppa Rd, Baltimore, MD 21286, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 18/11/25 AT 8:38AM JOPPA RD LOCATIONMY WIFE PICKED UP A RENTAL CAR THIS MORNING SHE HAD A RESERVATION WE STILL HAD TO WAIT UNTIL THEY CLEANED OUT THE CAR AND GOT IT WASHED WE GOT IN THE RENTAL CAR GOT ON THE HIGHWAY AND NOW WE FEEL THAT THE RIGHT FRONT TIRE IS WIGGLING AND NO WE ARE NOT SPEEDING WE ARE DOING THE SPEED LIMIT THIS CAR DEFINITELY NEEDS AN ALIGNMENT AND WE DO NOT HAVE TIME TO MAKE A U TURN 🤦 GOOD THING WE ARE JUST KEEPING IT FOR A DAY
August 11 · JOHN ROBINSONCourtney was very rude after the higher ups left today. Gave my car away after I waited eight hours them said the same address that was on file didn’t match but later was fine but tried with me.I spent $1200 a month plus in a month following an accident for rental. Please use audio and watch your cameras. She said she didn’t care I was a customer and laughed/made fun of me. I am a customer is who was badly injured in a car accident. From now til July 18th spent thousands. To get such disrespect is inane by Courtney. View your cameras
October 09 · Angelica LattaHad two rentals here due to automotive crashes. Other insurance companies paid for rentals. Quality of cars is great. Only complaint, turned in our rental Friday, they pull a $100 deductible right away. But always wait over 5 days to get your money back. And, customer service could be improved upon. If you call and leave a message, again still waiting days for a call back.
May 25 · Craig & Jen OxyerI had an excellent experience renting a car from Enterprise. The booking process was quick and easy, and the staff were friendly and professional. The car was in pristine condition, very clean, and ran smoothly throughout my trip. Pickup and drop-off were seamless, and I appreciated the clear instructions provided. I’ll definitely be using Enterprise again for future rentals and highly recommend their service to others.
April 24 · Allu Sunil KumarI have rented a vehicle from this location in the past and it was great, but this time not so much.They rented me a vehicle with a small crack in the lower part of the windshield that I didn't see because when they handed over me the car it was wet (This was a Friday) I wasn't even gone a good 10 mins and brought it back and the girl that work there told me that was OK she would just document it. The next morning (which was a Saturday) the crack got longer, and I brought it right back and the other young lady that I spoke to that works there came out and looked at it, and told me that they didn't have any other vehicles avaliable, however I can call around and see if any other locations had a vehicle that I can swap out and no other locations had any. I was stuck with this vehicle all weekend because they are closed on Sunday's. I scared to drive it because I don't want the crack to get longer. Now it's Monday and I just called and they are still giving me the run around about swapping out this vehicle. This is really an inconvenience.
June 02 · Sherita Burnette
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