Enterprise Rent-A-Car

- 156 Hillwood Ave, Falls Church, VA 22046

For residents and visitors in Northern Virginia, the Enterprise Rent-A-Car branch located on Hillwood Avenue in Falls Church represents a top-tier choice for dependable, high-quality vehicle rentals. This agency is distinguished not only by its extensive fleet options, which include both standard passenger cars and various van sizes, but also by its unwavering commitment to an exceptional customer experience. In the busy, commuter-heavy landscape of Northern Virginia, having a reliable local car rental service is paramount, and this Enterprise location delivers with a focus on fast communication, efficient processes, and friendly, professional staff.

Embodying the core value of placing customer service over mere transaction volume, as noted by its own internal philosophy, this branch provides a refreshing and personalized approach to car hire. From the moment you book online to the final drop-off, the team aims to make your rental process seamless. This is the place for those in Virginia looking for more than just a car—they are looking for a transportation solution backed by dedicated local professionals. Whether you need a temporary vehicle due to a car repair, a reliable SUV for a family trip through the Shenandoah Valley, or a functional van for a weekend move, the Falls Church Enterprise is equipped to get you on the road with minimal fuss.

The Enterprise Rent-A-Car branch is ideally situated in a convenient, easily accessible part of Falls Church, Virginia, making it an excellent resource for the surrounding Northern Virginia communities. The exact address is 156 Hillwood Ave, Falls Church, VA 22046, USA. Its location just off major routes in the area ensures that customers can quickly reach the branch without navigating complicated city traffic, a significant benefit for local users accustomed to the demands of Northern Virginia commuting.

Accessibility is a strong feature of this location. The agency is positioned in a commercial area with straightforward access from major local thoroughfares. For drivers, the benefit of having on-site parking simplifies the pick-up and drop-off process immensely, especially when exchanging a personal vehicle for a rental. Furthermore, the facility is designed with inclusivity in mind, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all customers can access the services comfortably and easily.

While Falls Church benefits from being a core part of the larger Washington D.C. metropolitan area, this Enterprise location offers the local convenience necessary for Virginia residents. It is strategically placed to serve not only Falls Church but also neighboring communities like Arlington, Tysons, and Vienna, providing a convenient alternative to the often-congested airport rental locations for everyday needs.

As a full-service car and van rental agency, the Enterprise branch on Hillwood Ave offers a wide spectrum of vehicles and additional services to accommodate virtually any requirement for Virginia drivers. The fleet is regularly refreshed and includes various types to match any purpose, from fuel-efficient commuting to large-group transport.

Services offered include:

• Extensive passenger car selection, ranging from economical Compact and Intermediate sedans (like the Nissan Versa or Toyota Corolla) for cost-conscious renters, up to Full-size and Luxury cars (such as the Chevrolet Malibu or Nissan Maxima).
• A diverse range of SUVs, including Small, Standard, and Large models (such as the Nissan Rogue, Chevrolet Equinox, and Chevrolet Tahoe), perfect for families, outdoor activities, or maximizing cargo space.
• Specialized Van Rental services, including spacious Minivans (like the Chrysler Pacifica) and large Passenger Vans (up to 12 or 15 passengers) for group travel, along with Cargo Vans for hauling.
• The opportunity for a complimentary vehicle upgrade when the reserved class is unavailable, enhancing the customer experience without extra cost.
• Comprehensive rental policies, including options for Damage Waiver (DW) and Personal Effects Coverage (PEC) to ensure peace of mind on the road.
• Flexible refueling options: customers can choose to pre-pay for fuel, have the agency refuel upon return (at a fee), or refill the tank themselves.
• After-hours service, allowing renters to securely drop off vehicles and keys outside of business hours using a designated drop box.

The distinct features and highlights of the Enterprise Rent-A-Car in Falls Church make it a preferred choice for Northern Virginia users looking for an agency that goes the extra mile.

Key features and highlights include:

• Women-Owned Business Designation: The branch proudly identifies as a women-owned business, demonstrating a commitment to diversity and community-focused management.
• Unmatched Customer Service Philosophy: The staff at this location have been praised in customer reviews for their 'excellence in customer service,' often going 'above & beyond' with 'fast, accurate communications.'
• Active Military Discounts: In recognition of the large military community in Northern Virginia, the agency offers active military discounts to those who serve.
• Convenient After-Hours Return: For early birds or late returns, a key drop box system allows customers to return the vehicle outside of operational hours, increasing scheduling flexibility.
• Guaranteed Cleanliness: Customers consistently report that the cars provided are clean and well-maintained, ensuring a pleasant start to any journey.
• Multiple Payment Options: The agency accepts various forms of payment, including major credit cards, debit cards, and modern NFC mobile payments, offering flexibility for all financial needs.
• Free Upgrade Policy: A demonstrated commitment to customer satisfaction means that if the reserved vehicle is not on hand, a free upgrade to a higher class is provided.

To make a reservation, inquire about vehicle availability, or receive assistance from the helpful team, please use the following information.

Contact Information:

• Address: 156 Hillwood Ave, Falls Church, VA 22046, USA
• Phone: (703) 241-9610
• Mobile Phone: +1 703-241-9610

Current operating hours are generally Monday through Friday from 7:30 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays. Please note that while the after-hours drop box is available, the renter remains responsible for the vehicle until it is inspected on the next business day. It is always wise to call ahead to confirm current hours and vehicle availability, especially during busy holiday periods in Northern Virginia.

The Enterprise Rent-A-Car on Hillwood Avenue is well worth choosing for anyone in the Virginia area seeking a rental vehicle. The most compelling reason is the consistently high standard of customer service—a quality that truly differentiates this branch. Unlike rental experiences that can feel impersonal, the team here is praised for being friendly, efficient, and proactive in communication, often resolving unexpected situations, like a reserved car not being available, with immediate and satisfying solutions such as a complimentary upgrade. This dedication saves you the stress and delay that can often plague rental transactions.

Furthermore, the agency’s convenient Falls Church location, complete with valuable on-site parking and accommodating features like a wheelchair accessible entrance, simplifies the logistics of picking up and dropping off your rental. The combination of a broad fleet—including essential van rentals—and specific features like active military discounts and recognition as a women-owned business, demonstrates a deep commitment to serving the diverse needs of the Virginia community. When you choose this Enterprise location, you are choosing a company that puts the customer at the forefront, ensuring a smooth, clean, and reliable experience for every mile you drive.

Enterprise Rent-A-Car

156 Hillwood Ave, Falls Church, VA 22046, USA