Avis Car Rental Introduce
For residents and businesses in the greater Orland Park area and the Chicago South Suburbs, Avis Car Rental at the 7412 W 159th St location is a key provider for local transportation needs. Unlike major airport branches, this facility is designed to serve the community, whether you require a vehicle for a quick weekend getaway, a replacement car during maintenance, or a larger van for a group event or business movement. Operating as both a full-service Car Rental Agency and a Van Rental Agency, the Orland Park Avis branch offers a reliable fleet backed by the resources of a global brand.
Located conveniently on a major commercial thoroughfare, the Orland Park location focuses on providing a wide selection of vehicles. This includes everything from fuel-efficient economy and compact cars, ideal for local driving and budgetary savings, to more spacious and robust options such as SUVs, pickup trucks, and passenger vans. This variety ensures that users across Illinois can find a vehicle that perfectly matches their specific requirements for size, capacity, and comfort.
The branch emphasizes accessibility and service to specific groups, notably providing Active Military Discounts as a policy highlight. They accept standard payment methods including major Credit Cards and Debit Cards. It is worth noting that while the convenience of a neighborhood location is a primary draw, local policies, especially concerning the parking of personal vehicles and ancillary charges like cleaning fees, should be proactively clarified with the Orland Park staff at the time of rental to ensure a straightforward experience.
The Avis Car Rental office is situated at a highly accessible, local address within the bustling commercial landscape of Orland Park: 7412 W 159th St, Orland Park, IL 60462, USA. This location places it right in the heart of Orland Park’s retail and business district, often found near the Orland Consumer Square Shopping Center, making it simple to find and reach for local customers.
Its position on 159th Street offers excellent connectivity to major roads in the South Suburbs, including easy access to Harlem Avenue (IL Route 43) and La Grange Road (US Route 45). This makes it a practical choice for residents of Orland Park, Tinley Park, Orland Hills, and surrounding Illinois communities, as well as for those needing a rental outside of the busy Chicago airport terminals.
The facility is also committed to ensuring ease of access for all customers, featuring essential infrastructure for those with mobility needs:
- Wheelchair Accessible Entrance: The primary entry point is designed to be fully accessible, allowing easy and unhindered access to the rental counter and office area.
- Wheelchair Accessible Parking Lot: Dedicated parking spots are available close to the entrance, providing convenience and compliance with accessibility standards for customers arriving or returning a vehicle.
The location operates with defined business hours, typically including extended weekday availability and shorter hours on weekends, which is common for a suburban branch. Customers planning a return outside of these hours should confirm the specific after-hours drop-off procedure, as this process can vary and must be followed exactly to avoid potential issues.
The Avis Car Rental branch in Orland Park is a dual Car Rental Agency and Van Rental Agency, equipped to handle a wide spectrum of personal and business transportation demands. The core services provided include:
- Diverse Vehicle Fleet: Renting a full range of car classes, from cost-effective Economy and Compact sedans to roomy Full-Size cars, SUVs (Standard and Full-Size), Premium Crossovers, and even specialty vehicles like Pickup Trucks.
- Passenger Van Rentals: Offering a crucial service for group transportation, including Minivans (often 7-passenger capacity) and large Passenger Vans (up to 12- or 15-passenger options) for family excursions or team travel throughout Illinois and beyond.
- Local Pick-up Service: Many non-airport Avis locations offer a free local pick-up service, allowing customers within a certain proximity to arrange transportation to the rental office after confirming their reservation.
- Vehicle Accessories: Providing optional rentals of essential travel equipment such as child safety seats and GPS devices.
- Short- and Long-Term Rentals: Accommodating both brief daily rentals and extended monthly rentals for temporary relocations or long-term business needs.
- Protections and Coverage: Offering various supplementary protection products and coverages to limit a renter's financial responsibility in the event of damage or loss.
The Orland Park Avis location offers several distinct features that are beneficial to the local Illinois customer base:
- Neighborhood Convenience: Situated in a prime suburban commercial area, it provides an easily accessible alternative to the busy Chicago airport locations for local residents.
- Active Military Discounts: Acknowledging and supporting service members, the location offers specific discounts for active military personnel, a valuable feature for eligible customers.
- Full Vehicle Range: The status as both a Car and Van rental agency guarantees access to a vehicle for almost any need, from a small sedan to a 15-passenger van.
- Accessibility: Features include a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot, ensuring the facility is welcoming to all patrons.
- Flexible Payment Options: Accepts both Credit Cards and Debit Cards for reservations and final payment, providing greater choice for customers. Note that specific policies regarding holds on debit cards should be confirmed at the time of booking.
- Available After-Hours Returns: While the office has set operating hours, after-hours return procedures are typically available (via key drop-off), which is convenient for renters but requires strict adherence to return instructions.
For bookings, general inquiries, or assistance with an active rental from the Avis Car Rental Orland Park branch, please use the following contact information:
- Address: 7412 W 159th St, Orland Park, IL 60462, USA
- Phone (Local): (708) 873-9882
- Phone (Mobile/International Format): +1 708-873-9882
It is always recommended to call during the location's official hours of operation: Sunday: 8:00 AM - 12:00 PM; Monday - Friday: 8:00 AM - 6:00 PM; Saturday: 8:00 AM - 12:00 PM (Note that holiday hours may vary).
The Avis Car Rental in Orland Park is a worthwhile choice for Illinois residents looking for the convenience and reliability of a national brand in a local, suburban setting. Its location on 159th Street is ideal for easy pick-up and drop-off, avoiding the congestion and logistics associated with Chicago’s major airports. The dual designation as a Car Rental Agency and a Van Rental Agency is a significant benefit, ensuring that whether your needs are simple—like a midsize car for a short business trip—or complex—like a 15-passenger van for a weekend group outing—the vehicle is available locally.
A key financial incentive is the provision of Active Military Discounts, providing tangible savings for eligible service members. Furthermore, the accessibility features, including the Wheelchair Accessible Entrance and Parking Lot, demonstrate a commitment to serving all members of the Illinois community.
For potential renters, especially those who rely on local offices, the availability of a Pick-up Service—which should be confirmed when booking—can greatly simplify the start of the rental process. However, potential renters must exercise diligence regarding all rental policies, particularly those related to vehicle return conditions and on-site personal parking, which have been noted in customer feedback as areas of concern. Proactively clarifying all terms and conditions, especially those concerning unexpected fees and the use of the lot, is the best way to leverage the advantages of this convenient suburban location while ensuring a smooth rental experience.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
7412 W 159th St, Orland Park, IL 60462, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1My recent experience with Avis Orland park IL location was nothing short of a nightmare, leaving me feeling completely ripped off and utterly frustrated. Not only was I hit with an outrageous and unjustified cleaning fee, but the customer service I received when trying to resolve the issue was truly abysmal.Upon returning the car, which was in a perfectly reasonable state for a rental – certainly not requiring any special cleaning beyond a standard wash – I was later shocked to see an exorbitant "cleaning charge" tacked onto my bill. This was despite my diligent efforts to return the vehicle in the condition I received it. It felt like a blatant attempt to squeeze extra money out of me for a service that wasn't necessary.But the real insult came when I tried to dispute this charge. Reaching a human being at Avis was a Herculean task, and once I did, I was met with unhelpful, dismissive, and frankly rude lady at the counter. She said talk to customer service when I call they said talk to local office They showed absolutely no interest in listening to my concerns or investigating the charge. It was a classic example of a company that takes your money and then washes its hands of you the moment a problem arises. Each phone call felt like I was talking to a brick wall, with staff seemingly trained to deflect and deny rather than assist.This experience has completely soured my view of Avis. Their lack of transparency regarding potential charges and their utterly deplorable customer service make them a company I will actively avoid in the future. There are plenty of other car rental options out there that value their customers and operate with integrity. Save yourself the headache and the unexpected charges – look elsewhere.
July 03 · just stopWORST RENTAL COMPANY EVER. I am writing to complain about the unacceptable service I received from Avis.My sister, a CUSTOMER had rented a car from Avis. She asked the employees if she can park her personal car there and just pick it up when she came back to drop the rental off, they said yes. A few hours later after using them rental, she goes back to return the rental and finds her personal car TOWED. It was 10pm so they were closed and their customer service line was no help. We had to drive into a very rough neighborhood just to pay and get her car back.To make matters worse, the employee we spoke with was incredibly rude and unhelpful. I demand an investigation, an explanation for the towing, and compensation for the inconvenience caused by both the towing and the poor customer service.
August 13 · Abdullah JubehIf I could give 0 stars I would. This place is a scam, I got charged a $450 fee stating the there was "excessive and heavily severe dirt" in the car. I took pictures of the car prior to returning it, and there was nothing "excessive" about the state of the car. Apparently they just don't want you to use the car or wear shoes in it because that is the only way you won't get absolutely scammed with cleaning fees here. They also labeled it on the receipt as "misc. fees" I had to call and speak with someone to find out what the fees were even for. In addition, the car was reviewed at 4 pm saying there was dirt, and I returned it at 8 am. If that isn't a scam I'm not sure what is. I'll be sure to use a different rental car company going forward because this is unacceptable. The fees cost more than my rental!
July 24 · Maddy FeehanRenting was easy, but I would caution on the return. I returned the rental full on gas and my emailed receipt said 7/8, not 8/8 and was charged $37 for gas. I was livid after paying $1800 for a rental. Please ask that they review the car while you are there. I'm not sure what they did as I turned in the key and the young lady said you are good. I had to call for a receipt and then trying to reach the location, is a no go as you are routed to a call center that gives you the runaround. When I called the first time and could not find my reservation number and asked if she could locate me by something else, Mariah hung up on me. I called back asked for a supervisor was transferred back into the queue and asked for a supervisor again, but of course never got one and no way to talk to the location. Guess you have to drive back up there, disappointed in the service.
July 24 · Eve JordanThis is about the third time I rent a car from this location. It's honestly pretty decent -- I've always been in and out, no complications or long waits. One time the vehicle was just out of washer fluid, but I had them fill it before leaving the lot. No major concerns and has been super easy for my quick weekend trips! Thank you!
June 03 · Christina Yokhana
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