Enterprise Rent-A-Car

- 3300 E Artesia Blvd, Long Beach, CA 90805

Introduction / Overview

The Enterprise Rent-A-Car branch located on East Artesia Boulevard in Long Beach, CA, stands out as a key mobility provider for residents across the Long Beach, Compton, and surrounding northern Orange County and southern Los Angeles County areas. This local, neighborhood-focused agency is more than just a place to pick up keys; it is a full-service Car Rental Agency and Van Rental Agency dedicated to ensuring a seamless and painless experience for its customers, particularly those needing a vehicle during stressful circumstances, such as after an accident or when their personal car is in the repair shop.

Notably, this specific Enterprise location proudly identifies as a women-owned business, contributing to the diversity of the local business landscape in Long Beach. This commitment to local engagement is reflected in its operational style, which, according to customer feedback, often involves going above and beyond—as one patron reported, the team ensured they received the same kind of vehicle they had lost (a four-wheel drive SUV) and even handled the logistics of transportation and refunds efficiently. This focus on customer empathy and effective problem-solving is what makes this a highly valued resource in the community.

While the Long Beach Artesia Blvd branch maintains a great selection of rental cars and vans, customer reviews indicate that efficiency and consistency can occasionally be challenged by high volume or internal coordination issues. However, the dedication of the majority of the staff, described as "excellent" and willing to "go above and beyond," remains the core strength that keeps local drivers returning.

Location and Accessibility

Conveniently positioned to serve a large part of the region, the Enterprise Rent-A-Car office is situated at 3300 E Artesia Blvd, Long Beach, CA 90805, USA. Artesia Boulevard is a major east-west artery, providing easy access from the 91 (Artesia) Freeway and surrounding state routes, making the location highly accessible for drivers across Long Beach, Cerritos, Lakewood, and Hawaiian Gardens.

In line with the brand's commitment to accommodating all members of the California community, this specific branch has been noted for its physical accessibility features. It provides a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, ensuring that the rental process is manageable for all customers with mobility considerations. For those arriving by their own means, the office offers On-Site Parking.

A significant factor in its local accessibility is the availability of the Enterprise "We'll Pick You Up" service. As a non-airport location, this branch typically offers free customer pick-up service during normal business hours for local customers, such as those being dropped off by a body shop, thereby eliminating the stress of arranging alternative transportation when you are without your primary vehicle. Customers are always encouraged to call ahead to confirm availability and schedule the service.

Services Offered

The Enterprise Artesia Blvd branch provides a comprehensive range of rental services tailored for personal and business use within Southern California:

• Full Range of Rental Vehicles: The fleet includes everything from economical compact and mid-size cars for city driving to spacious SUVs (like the four-wheel drive models appreciated by customers) and larger vans, including Minivans and Passenger Vans (up to 12- and 15-passenger capacities).
• Dedicated Van Rental Agency Services: Beyond standard cars, the location specializes in van rentals, catering to local businesses, community organizations, and large families needing commercial or group transportation solutions.
• Insurance and Replacement Rentals: The branch excels in serving customers with insurance claims, working directly with local body shops to provide replacement vehicles efficiently, as confirmed by positive customer testimonials.
• Discounts for the Military Community: The location actively offers discounts for active-duty military, veterans, and government personnel for both leisure and official travel, including a 5% discount off base rates for Government Leisure Travel.
• Flexible Payment Options: This branch accepts a variety of payment methods, including major Credit Cards, Debit Cards (subject to specific renter requirements and age policies), and modern NFC Mobile Payments, offering convenience at the counter.
• Unlimited Mileage Options: The branch frequently offers deals with unlimited mileage, which is highly beneficial for Californians planning long drives, road trips, or covering extensive distances across the state.
• Optional Protection Products: Customers can select from various optional protection and coverage products, such as the Damage Waiver (DW), to reduce or waive responsibility for vehicle damage.

Features / Highlights

The Artesia Boulevard Enterprise branch is distinguished by several key features that benefit the local customer base:

• Identifies as Women-Owned: As a women-owned local enterprise, the branch demonstrates a commitment to diversity and community support in the Long Beach area.
• Active Military Discounts: The availability of special rates and discounts for the active military, veterans, and government community is a significant highlight, reflecting support for those who serve.
• Seamless Accident Replacement Service: The staff is known for working closely with body shops to provide a "seamless and painless" process for customers with car repair needs, including matching vehicle types like a four-wheel drive SUV where possible.
• High Quality Vehicle Selection: Despite one customer mentioning potential disorganization at the counter, they confirmed the branch has a "nice selection of cars" available for rent.
• Exceptional Staff Member Performance: A core group of staff members are repeatedly cited for being "excellent" and demonstrating a willingness to "go above and beyond" to ensure customer satisfaction and a smooth rental transaction.
• Accessibility Features: The provision of a Wheelchair Accessible Entrance and Parking Lot ensures the service is available to all members of the Long Beach community.

Contact Information

For reservations, general inquiries, or to schedule the free local pick-up service, please use the following contact details:

Address: 3300 E Artesia Blvd, Long Beach, CA 90805, USA

Phone: (562) 630-4300

Mobile Phone: +1 562-630-4300

Hours of Operation (Typical): Monday - Friday: 8:00 AM - 6:00 PM; Saturday: 9:00 AM - 1:00 PM; Sunday: Closed. (Note: It is always recommended to call the branch directly to confirm their hours of operation, especially for pick-up times and returns.)

What is worth choosing

For California residents in the Long Beach and surrounding areas, this Enterprise Rent-A-Car location is primarily worth choosing for its exceptional, problem-solving customer service and its specialization in supporting customers who need accident or repair replacement vehicles. The testimonial regarding the staff's ability to pick up the customer from the body shop, provide a comparable four-wheel drive SUV, and handle a refund seamlessly underscores the branch's efficiency and focus on customer relief during stressful times. This makes it an invaluable local partner for individuals dealing with auto insurance claims.

Furthermore, the fact that this is an Enterprise branch that identifies as women-owned and actively offers discounts to the military community makes it a great choice for those who value supporting diverse local businesses and leveraging special rates. While one review noted an isolated incident of service prioritization, the overall consensus points to a staff that is dedicated and often extraordinary in their efforts. For a reliable car or van rental in a convenient, accessible Long Beach location, supported by professional staff who go the extra mile, the 3300 E Artesia Blvd branch is a highly recommended option.

Enterprise Rent-A-Car

3300 E Artesia Blvd, Long Beach, CA 90805, USA