Avis Car Rental Introduce
For residents of and visitors to the highly seasonal South Fork of Long Island, Avis Car Rental in Southampton, NY, provides essential mobility solutions. This specific branch caters primarily to the influx of travelers and temporary residents during the peak months, offering a necessary service for navigating the Hamptons and surrounding Suffolk County. Known globally for its established brand and comprehensive fleet, Avis aims to deliver a trusted rental experience right in the heart of this iconic New York region.
The nature of the service at the 691 N Hwy location is highly specialized: it operates seasonally, perfectly aligning with the summer rush in the Hamptons. This seasonal operation, running approximately from May 15th to October 6th, ensures a dedicated local presence during the period when demand for rental cars and vans is at its highest. This makes Avis a crucial resource for anyone in the New York area planning a summer stay, a major family event, or needing a replacement vehicle while on vacation.
However, potential customers must recognize the operational challenges detailed in recent public reviews. Issues cited include receiving vehicles that were dirty or damaged (such as having a cracked windshield and uncleaned interiors with stains), problems with vehicle preparation (like passenger van seats not being deployed), and significant post-return complications, including being charged for extra days and receiving threatening communication about unreturned cars that were already dropped off. The reviews also point to difficulties in reaching local staff by phone, often being rerouted to a national line, and suggest a lack of resources at the local level, with one review noting "2 high schoolers running the show." These serious concerns highlight the absolute necessity for New York customers to document the vehicle’s condition thoroughly upon pick-up and obtain explicit, documented proof of return directly from staff, especially when dropping off near opening or after hours.
The Avis Car Rental location is strategically positioned to serve the seasonal needs of the Southampton community. The address, 691 N Hwy, Southampton, NY 11968, USA, places it directly on a major artery, North Highway (County Road 39A), which is the principal route for travelers arriving into and moving around the South Fork. This placement ensures easy access for those coming from up-island or the greater New York metropolitan area.
It is important to reiterate the seasonal nature of this specific location, which is only open during the high-demand summer months, typically from mid-May through early October. Customers should always confirm the exact operating dates and hours before making travel plans, particularly if a rental is required outside of this peak window. Hours during the season are generally 9:00 AM–5:00 PM on weekdays and 8:00 AM–2:00 PM on Saturdays, with the branch typically closed on Sundays.
In terms of physical access, the Avis Southampton branch meets critical standards for the New York community. The facility offers a Wheelchair accessible entrance to the service area, ensuring that all customers, regardless of mobility level, can conduct their rental transactions smoothly. Furthermore, a designated Wheelchair accessible parking lot is available, providing convenience and compliance. The service is classified as having Onsite services, meaning the transaction counter and the vehicles are located together, minimizing walking distance, which is a key convenience, though one review mentions having to "walk to the back and get the car myself."
Avis Car Rental in Southampton, NY, offers essential transportation services, particularly geared toward the temporary and long-term needs of the Hamptons clientele:
- Car Rental Agency: Offering a wide variety of passenger vehicles, ranging from compact, fuel-efficient models for single travelers to full-size sedans and SUVs for family transportation across Long Island.
- Van Rental Agency: Specialized vehicles are available, including minivans and full-size passenger vans (such as 12-passenger vans), which are critical for large groups, wedding parties, or families vacationing together in the Hamptons.
- Onsite Services: Transactions are handled directly at the location, allowing for immediate vehicle inspection and staff interaction—a key service option for an otherwise dispersed clientele.
- Short- and Long-Term Rentals: Catering to the high volume of extended-stay guests, the branch facilitates rentals that range from a single day up to several weeks or months.
- Payment Flexibility: Accepts all major Credit cards and Debit cards, providing essential flexibility for New York residents and tourists, although debit card use may require additional credit checks and security holds.
- Pick-up Service: Avis generally offers a free pick-up service for customers calling the location directly, which is a crucial service for those arriving in Southampton without immediate transportation.
Beyond the core offerings, the Southampton Avis location includes several features and highlights that add value for the local New York user:
- Active Military Discounts: The branch proudly offers Active military discounts, providing a valuable benefit to service members and their families stationed in or visiting the New York area.
- Accessibility Provisions: Essential features like the Wheelchair accessible entrance and Wheelchair accessible parking lot ensure a service environment that is welcoming and compliant for all customers.
- Brand Trust: While local operational issues have been cited, customers benefit from the backing of the established, global Avis brand and its corresponding national loyalty programs (like Avis Preferred) and customer service infrastructure, which can be essential for complex or long-term rentals.
- Location Convenience: The positioning on a major Southampton thoroughfare makes it a very convenient stop for travelers heading east or west on Long Island's South Fork.
- Debit Card Acceptance: The acceptance of Debit cards for payment, in addition to credit cards, provides a vital payment option for customers who prefer not to use credit or do not have access to a major credit card, though customers should be aware of the associated required security holds and policies.
It is clear that the strengths of the Avis brand, such as the military discount and accessibility features, are present here, but customers must diligently prepare for the rental process due to local execution issues.
For inquiries, reservations, or to arrange the pick-up service, customers should use the following direct contact information for the Southampton branch:
Address: Seasonal: 15MAY25-06OCT25, 691 N Hwy, Southampton, NY 11968, USA
Phone: (631) 283-9111
Mobile Phone: +1 631-283-9111
Note the seasonal nature of this location. It is always recommended to call the local number directly to confirm operating hours and vehicle availability, especially on Saturdays, which feature limited hours.
For New Yorkers seeking a rental solution in the Southampton area, Avis Car Rental on North Highway remains a primary choice, particularly due to its critical seasonal availability during the peak Hamptons months. What makes it worth choosing is the convenience of having a major, recognizable national brand situated directly on the South Fork's main corridor. This is essential for anyone traveling from New York City or other parts of Long Island for a vacation or temporary stay. The commitment to offering Active military discounts and maintaining a fully accessible physical location demonstrates a commendable effort to serve a broad segment of the New York State population. However, an honest assessment of customer feedback highlights that choosing this branch requires a proactive approach from the renter. The reviews clearly indicate that customers must treat the pick-up and return process with extreme care: thoroughly documenting the vehicle's condition, verifying the cleanliness and feature functionality (especially for vans), and ensuring they receive a physical, signed receipt upon return to prevent the stressful and costly billing and communication errors reported by previous users. By leveraging the brand's positive features, like the fleet selection and military support, while actively managing the check-in and check-out procedure, the Avis Southampton branch offers the necessary seasonal mobility for a Long Island visit.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos



Avis Car Rental Location
Avis Car Rental
Seasonal: 15MAY25-06OCT25, 691 N Hwy, Southampton, NY 11968, USA
Avis Car Rental Reviews
The worst experience of my life. I rented a car and from the start it was bad. I had to walk to the back and get the car myself. Ok fine, got to the car the car was dirty and had a cracked windshield. They sent me a damage report for. If they would have walk and checked the car out they would have notice that. But the absolute worst part is I returned the car the next morning!!! Right at opening 2 days later I get a text asking to return the car I called to it handled then the next morning get a threatening vm demanding the car that was already returned they then sent out a certified letter demanding the car. On top of that they CHARGED my card for an extra day!!! When I tell you I have never been soo stressed and there was NO accommodation for their mishandling. I give them negative stars.
July 17 · Renee RobinsonAbsolute worst service I’ve ever experienced. They had 2 high schoolers running the show. Ordered a van because we have a big family and the seats weren’t up, the car was dirty, stains on the passenger seat. I asked where the seats were and then he put them up but like what?! I asked why the car wasn’t clean, his response was, “oh are wash is broken”. Like take it to the car wash down the street? That’s disgusting to not have it cleaned in between guests. The miles per hour is also in kilometers. The auto start beeps and says it can’t be used during service. It’s just a giant mess. I tried calling and it connects me to people in India that say I have to go back to talk. I went back and there’s a line of 10 people. I don’t have the time to wait. I need someone to contact me ASAP. This is not how businesses should be ran. Extremely dissatisfied. Video shows how the car is damaged and dirty upon receiving.UPDATE 7/2/2025. I wrote an email and have yet to get a response or a call from anyone. Is anyone working??
July 02 · Anneli HoffmanAs the new operator of this location, Sam has really turned things around. The difference in customer service and the cleanliness of the car, compared to previous experiences, has been night and day. Glad they switched ownership and now I’d be happy and looking forward to coming back. Great overall experience.
August 28 · Randeep SinghAngela at the front desk was truly a joy! She was not just so friendly to me but made sure everyone waiting felt seen and knew she was working on our reservations. Even when it was clearly getting backed up due to short staffing she never let any of us see her sweat. So personal! I will most definitely rent from here again AS LONG AS I GET THIS KIND OF INCREDIBLE SERVICE! THANK YOU ANGELA! Because of you I made it to my cousin's graduation and for a reasonable price, too!
June 24 · Krysten ByrneAvis Auto Rental Southampton is fantastic. With Costco booking the rates beat all the other local rental placesManager Sam Mehrok is not only great to deal with, he’s become like a friend. Thank You!
September 27 · ARI L FRIDKIS
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