Express Rent-A-Car

- 12724 Airport Rd #2420, Berlin, MD 21811

For residents and frequent visitors to the Ocean City and Worcester County area of Maryland, reliable, accessible, and flexible transportation is key to enjoying the shore life or navigating a sudden car emergency. Express Rent-A-Car, conveniently situated on Airport Road in Berlin, MD, is the local solution that offers much more than a typical car hire service. Operating as both a dedicated car rental agency and a used car dealer, this local business provides a seamless transition from short-term vehicle needs to long-term ownership options, all within a friendly, professional, and accessible setting.

The unique advantage of choosing a local Maryland business like Express Rent-A-Car lies in its ability to offer personal attention and flexibility that larger, national chains often cannot match. Customer testimonials consistently highlight the helpfulness and proactive nature of the staff, such as their ability to provide a reliable vehicle on extremely short notice—a crucial service for vacationers whose primary transport has failed or for locals dealing with unexpected vehicle maintenance. This commitment to 'drop-of-a-dime' service is invaluable in a region that sees high seasonal traffic and demands for reliable mobility.

Furthermore, one of the most significant features that sets this local Berlin agency apart is its operational availability. For Maryland users finding themselves in a bind, Express Rent-A-Car has been noted by customers as one of the few, or only, car rental places open on a Sunday. This weekend accessibility is a major benefit, particularly in a hospitality-driven area near Ocean City, ensuring that vacation plans aren't ruined by transportation issues that arise outside of standard business hours.

Accessibility is also a clear priority. With a Wheelchair accessible entrance and a dedicated Wheelchair accessible parking lot, the facility ensures that all members of the Maryland community, regardless of mobility requirements, can confidently manage their rental or car purchase process. The acceptance of various payment methods, including Credit cards, Debit cards, and NFC mobile payments, further streamlines the customer experience, making Express Rent-A-Car a modern, inclusive, and essential local service in Worcester County.

Location and Accessibility

Express Rent-A-Car’s strategic location near Ocean City provides essential services to one of Maryland's busiest regions. Situated close to Salisbury Regional Airport (SBY), it offers a convenient option for travelers flying into the area and looking to bypass the higher costs or complexity of airport-only rental desks, as well as being easily accessible for local residents.

• Primary Address: 12724 Airport Rd #2420, Berlin, MD 21811, USA. Its position on Airport Road facilitates easy access from major surrounding routes, including those leading to Ocean City, Salisbury, and other key points in Worcester County.
• Service Area: Serving Berlin, Ocean City, and the surrounding areas of the Eastern Shore, including Salisbury and Pocomoke City.
• Proximity to Airport: Its location on Airport Road suggests a potential convenience for those utilizing Salisbury Regional Airport, offering a quick off-airport rental solution.
• Operating Hours:
  • Monday – Friday: 8:00 AM – 6:00 PM (Based on typical observed hours, customers should call to confirm specific weekend availability).
  • Weekend Service: Noted in customer feedback for being open when other agencies are closed, particularly on Sunday, providing a critical service to the local community and visitors.
• Physical Accessibility: The facility is fully committed to inclusive service, featuring a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring easy access for all patrons.

Services Offered

This local business serves dual functions, providing both temporary vehicle solutions and opportunities for long-term car ownership, catering comprehensively to the transportation needs of the Maryland community.

• Car Rental Agency: Offering a diverse fleet of reliable vehicles for short-term and extended rental periods, accommodating local needs, vacation travel, and insurance replacement.
• Used Car Dealer: Providing a selection of used cars for sale, allowing customers who enjoyed their rental experience to potentially purchase a similar, reliable vehicle.
• Last-Minute and Emergency Rentals: Known for its flexibility and ability to secure vehicles for customers on short notice, which is invaluable during unexpected breakdowns or last-minute travel plan changes.
• Flexible Rental Extensions: Staff are praised for making the process of extending a rental easy, including proactive courtesy calls regarding due dates, demonstrating a high level of customer support.
• Vehicle Fleet Variety: The inventory caters to a wide range of needs, from economical models suitable for budget-conscious renters to larger vehicles for families visiting the Eastern Shore.
• Vehicle Sales Transition: The combination of rental and sales services offers a 'rent-to-buy' advantage, allowing customers to test a vehicle type before committing to a purchase.

Features / Highlights

Express Rent-A-Car stands out in the competitive Maryland market by focusing on practical customer needs and superior local service.

• Critical Weekend Availability: Customer reviews highlight that this is often the only car rental place open on a Sunday, providing essential emergency or last-minute service when other agencies are closed.
• Exceptional Customer Support: Known for staff members like "Don," who prioritize customer satisfaction, last-minute accommodation, and provide helpful reminders regarding rental due dates.
• Dual Business Model: Serving the community as both a Car rental agency and a Used car dealer, offering comprehensive solutions for both temporary and permanent vehicle needs.
• Accessibility: Ensuring equal access for all Maryland residents with a Wheelchair accessible entrance and a Wheelchair accessible parking lot.
• Payment Convenience: Providing flexible payment options by accepting major Credit cards, Debit cards, and modern NFC mobile payments.
• Reliable Fleet: Commitment to providing reliable, available rental cars, as confirmed by positive customer feedback regarding the quality of the provided vehicle.

Contact Information

For current inventory, reservations, or business hours at this key Eastern Shore location:

• Address: 12724 Airport Rd #2420, Berlin, MD 21811, USA
• Phone: (410) 213-7336
• Mobile Phone: +1 410-213-7336

What is Worth Choosing

For locals and visitors in Maryland, particularly those in the Ocean City and Worcester County area, Express Rent-A-Car is an exceptionally worthwhile choice due to its proven flexibility and commitment to accessible customer service. In a coastal region where transportation can often be a challenge, especially during peak seasons or when car trouble strikes, their capability to provide a last-minute, reliable rental car is a major competitive advantage that directly benefits the Maryland consumer.

The fact that this agency has a reputation for being available on Sundays is not just a convenience—it’s a critical lifeline that distinguishes them from competitors. This commitment to working outside of standard hours demonstrates a true understanding of the community’s needs. Paired with a staff that is described as helpful and proactive, making rental extensions effortless and providing courtesy reminders, the service quality is clearly personalized and superior. The blend of car rental and used car sales also creates a unique value proposition: customers can rent with confidence, knowing they are working with an agency that deals in vehicle longevity and reliability, offering a pathway to ownership if their temporary need becomes a permanent one. Choosing Express Rent-A-Car means opting for a local partner that prioritizes convenience, accessibility, and a friendly, problem-solving approach to all of your Eastern Shore transportation requirements.

Express Rent-A-Car

12724 Airport Rd #2420, Berlin, MD 21811, USA