Enterprise Rent-A-Car

- 10701 Indian Head Hwy, Fort Washington, MD 20744

For residents across Prince George's County and the greater Fort Washington area, securing reliable ground transportation for a repair, business trip, or group outing is made easier with a local provider. Enterprise Rent-A-Car at 10701 Indian Head Highway serves as a key local car and van rental agency, specializing in meeting the needs of customers who require a replacement vehicle—often a primary focus for non-airport Enterprise locations—or a vehicle for local leisure and short-term travel.

This branch stands out for its commitment to inclusive service and community recognition. Notably, the business identifies as women-owned, contributing to the diversity of the local economy. Furthermore, it actively supports the significant military community in the Washington, D.C. metropolitan area by offering specific discounts for active military personnel. Accessibility is also a key feature, with the facility designed to accommodate all patrons.

Enterprise is renowned across the country for offering a convenient local service model, often including customer pickup and drop-off within an approved mile radius, a service that has been specifically praised by local Fort Washington users. One reviewer shared a "Great service!" experience, noting the smooth process and the helpful accommodation of being picked up and dropped off, along with the successful recovery of a forgotten important item. This commitment to customer care and going the extra mile enhances the value proposition of choosing this local branch.

However, potential users should also be aware of the operational constraints faced by popular local branches. While the service quality is generally high, as one customer noted, the efficiency of pick-ups and drop-offs can be challenged during peak times due to staffing. The customer was "very pleased" with the swift pick-up but observed an "influx of customers and 1 staff on shift" during return, raising concerns about fairness to the employee and potential wait times for patrons. Another user, while satisfied with their first rental, was "sadly" unable to rent again the very next day because the location was "out of cars," suggesting that high demand can sometimes outpace the local supply of vehicles. These points indicate that while the quality of service is high, prospective renters should book in advance to secure a vehicle and potentially prepare for short wait times during busy hours, especially when relying on shuttle or dedicated staff assistance.

The combined function as both a car rental agency and a van rental agency makes this location versatile for a wide range of Prince George's County transportation needs.

The Enterprise Rent-A-Car branch is conveniently located in Fort Washington, Maryland, a strategic position for serving the southern areas of Prince George's County and providing access to and from Washington, D.C., and Northern Virginia.

The specific address for this Maryland car and van rental facility is:

10701 Indian Head Hwy, Fort Washington, MD 20744, USA

This placement on Indian Head Highway (Route 210) provides excellent road connectivity, making it easy to reach from nearby residential areas and major highways. The location is an ideal hub for customers needing short-term rentals, especially those requiring insurance-replacement vehicles or local mobility solutions.

The facility has been designed with comprehensive accessibility in mind, ensuring a welcoming environment for all patrons:

• Wheelchair accessible entrance: Providing a clear and easy path for individuals using wheelchairs or other mobility devices to enter the office.
• Wheelchair accessible parking lot: Designated parking spaces are available to ensure convenient and safe access directly to the entrance.

These fundamental features highlight the branch's commitment to serving every member of the local Maryland community.

This Fort Washington Enterprise location provides a robust suite of services, specializing in both passenger cars and vans to meet diverse customer requirements in the area.

• Comprehensive Car and Van Rental: Offering a wide selection of vehicles, from economical compact cars suitable for city driving and fuel efficiency, to spacious full-size sedans, SUVs for family travel, and various Minivans and Passenger Vans (up to 12 or 15-passenger capacity) for group transport or cargo needs.
• Local Customer Pickup Service: A standout service feature where the branch will accommodate the customer by picking them up and dropping them off at the end of the rental, provided the location is within an approved mile radius. This is highly valued, especially for customers whose personal vehicles are unavailable.
• Active Military Discounts: Providing special discounted rates (typically a 5% discount off base rates for Government Leisure Travel) to honor active-duty military personnel, veterans, and government employees, a significant benefit in the D.C. metropolitan area.
• Flexible Payment Options: Accepting a variety of modern payment methods for the customer's convenience, including Credit cards, Debit cards, and NFC mobile payments (e.g., Apple Pay, Google Pay).
• Insurance Replacement and Repair Rentals: A core strength of Enterprise, specializing in coordinating rentals for customers whose vehicles are being serviced or repaired, often working directly with insurance providers.

The Fort Washington Enterprise branch distinguishes itself through several key features that benefit the local Maryland community.

• Identifies as Women-Owned: The branch operates as a women-owned business, promoting diversity and leadership within the local Prince George's County business landscape.
• Dedicated Military Support: Offering Active military discounts is a key highlight, providing tangible savings and support to the local defense community. It is advisable to inquire directly about rate codes and identification requirements for the best available discount.
• Full Accessibility for All Patrons: Ensuring an inclusive experience with a Wheelchair accessible entrance and Wheelchair accessible parking lot.
• Customer-Centric Local Service: Praised in local reviews for its willingness to pick up and drop off customers, demonstrating a superior level of personalized neighborhood service that removes transportation barriers.
• Convenient Contactless Payment: The acceptance of NFC mobile payments alongside traditional credit and debit cards offers a quick and secure checkout process.
• Versatile Fleet Availability: Functioning as both a car rental and Van rental agency ensures a broad inventory suitable for individual and group travel.

To make a reservation, confirm vehicle availability, or inquire about the customer pick-up service, use the following contact details for the Fort Washington branch:

Physical Address:
10701 Indian Head Hwy, Fort Washington, MD 20744, USA

Phone Contact:
Local Phone: (301) 292-9700
Mobile Phone: +1 301-292-9700

Standard Operating Hours:
Monday to Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed
(Note: Operating hours are subject to change and should be confirmed directly with the branch, especially on weekends or holidays.)

Enterprise Rent-A-Car on Indian Head Highway in Fort Washington is an excellent choice for Maryland users who prioritize convenience, customer service, and value-added features. The documented "Great service," including the highly appreciated customer pick-up and drop-off service, positions this branch as a superior local rental option, particularly for those needing a vehicle while their own is under repair. The success in recovering a forgotten item also speaks volumes about the staff's attentiveness and care.

The official designation as a women-owned business and the explicit offering of active military discounts further enhance its appeal to community-minded consumers and members of the armed forces. Furthermore, the accessibility features, including the wheelchair-friendly entrance and parking, make it a truly inclusive business. The acceptance of credit cards, debit cards, and NFC mobile payments makes the transaction process smooth and flexible for nearly every customer.

However, due to the high praise and resulting popularity, local users should heed the warnings about peak-hour operations and car supply. The noted instance of the branch being "out of cars" the day after a return, and the observation of a single staff member managing a rush of customers, suggests that walk-in availability can be unpredictable. Therefore, to ensure a smooth experience and secure the desired vehicle (especially a specific van type), it is highly recommended to book a reservation well in advance. Overall, for a combination of outstanding customer service, local convenience, and a commitment to community support, this Enterprise branch is a top contender for car and van rental needs in Fort Washington and Prince George's County.

Enterprise Rent-A-Car

10701 Indian Head Hwy, Fort Washington, MD 20744, USA