Hertz Car Rental - Norwalk - Main Street Introduce
Planning a trip through Fairfield County, tackling a move, or simply needing a temporary vehicle while yours is in the shop? For residents and visitors in the Norwalk, Connecticut area, having access to a reliable car rental agency is essential. The Connecticut car rental market is robust, supporting both travelers and locals. Historically, this industry has been a significant employer in the state. For instance, back in 1991, motor vehicle rental and leasing companies employed 1,587 people in Connecticut, paying out over $36 million in wages annually, according to U.S. Census Bureau data. Today, local branches like Hertz Car Rental - Norwalk - Main Street continue to serve this vital need in the community.
This Hertz location is a convenient option for those living in or visiting Norwalk. Norwalk itself is a dynamic coastal city known for attractions like The Maritime Aquarium, the historic Lockwood-Mathews Mansion Museum, and the annual Oyster Festival. Whether you are driving down to Calf Pasture Beach, exploring the charming shops of South Norwalk (SoNo), or commuting to Stamford or New York City, a rental vehicle provides the flexibility you need.
The Hertz Car Rental - Norwalk - Main Street location is strategically situated on a major local thoroughfare, making it easily accessible for customers throughout the Norwalk and wider Fairfield County area.
- Address: 112 Main St, Norwalk, CT 06851, USA
- Accessibility: The facility offers practical amenities to accommodate all customers, including a dedicated wheelchair accessible parking lot.
- Operating Hours: While specific daily hours should always be confirmed directly with the branch, typical neighborhood hours for this location are Monday through Friday from 8:00 am to 5:00 pm, and Saturday from 9:00 am to 12:00 pm, remaining closed on Sundays. These hours are designed to accommodate weekday business needs and weekend planning.
As a dedicated car rental agency, the Norwalk - Main Street Hertz branch focuses on providing a core fleet of vehicles for various customer needs, from short-term leisure rentals to commercial utility.
- Car Rental Agency Services: Standard daily, weekly, and monthly vehicle rentals covering a range of car classes, from economy sedans ideal for city driving to larger vehicles suitable for family travel. Available car types often include economy through full-size cars, SUVs (which are highly popular for Connecticut coastal drives), and commercial options.
- Cargo Van Rental: A specific and important service offered at this location is the rental of cargo vans. This service is invaluable for local residents handling moves, transporting large equipment, or managing small-business logistics that require more space than a standard SUV or pickup truck.
- Onsite Services: Providing a dedicated location for vehicle pickup and drop-off, ensuring a streamlined process for renters.
- Payment Options: The branch accepts multiple forms of payment, including major Credit Cards and Debit Cards, offering flexibility for customers.
This local rental facility offers specific features designed to provide value and convenience to its Connecticut customer base.
- Active Military Discounts: A notable highlight is the availability of discounts for active military members, providing savings as a gesture of appreciation.
- Convenient Main Street Location: Positioned on Norwalk’s Main Street, the office is centrally located for residents in and around the city, avoiding the need to travel to a distant airport or far-flung industrial area.
- Manager Sal’s Dedication to Customer Experience: While overall experiences can vary at any location, a recurring point of praise in customer feedback highlights the professional and efficient service provided by the local manager, Sal. One customer specifically noted they wait for his availability because he “makes the process as smooth as can be!” This type of dedicated service is a key factor when choosing a local provider.
For current vehicle availability, booking, or specific inquiries regarding rental policies (such as deposits or age restrictions), potential customers should contact the branch directly.
- Address: 112 Main St, Norwalk, CT 06851, USA
- Phone: (203) 849-7757
- Mobile Phone: +1 203-849-7757
For Connecticut users, particularly those in the Norwalk/Stamford area, choosing Hertz Car Rental - Norwalk - Main Street often comes down to a balance of convenience and the specific services offered. The availability of Cargo Van Rental is a significant advantage for small businesses, contractors, or individuals moving furniture or equipment, as this specific utility vehicle is not offered by all rental companies. This provides a specialized option beyond standard passenger vehicles.
Furthermore, for military families and personnel in the region, the advertised Active Military Discounts can lead to tangible savings on the base rental rate. The ability to use both Credit Cards and Debit Cards for payment also broadens the accessibility for many local renters who may prefer one payment method over the other.
It is important for all customers to note that while many experiences are positive—highlighting staff efficiency and vehicle quality—customer service experiences can sometimes be inconsistent. For example, in stark contrast to the praise for the manager, a specific review details an instance where a Black male customer felt they experienced extremely unprofessional, dismissive, and racially discriminatory behavior from another employee. The customer stated, "This employee openly ignored me and disrespected me, and it strongly felt like discrimination. He should not be allowed to deal with customers, and I believe management must take immediate action." This underscores the necessity for all renters to rely on their own personal, current experience, as staff interactions can heavily influence the overall rental process. When choosing any local service, it is wise to be aware of the full range of customer feedback and to prioritize clear communication and confirming all reservation details upon arrival to ensure a smooth and respectful transaction.
Ultimately, for those requiring a rental car or commercial van in the heart of Norwalk, this location provides the resources of a major national brand combined with the convenience of a local neighborhood branch. March is statistically a good month to consider booking, as it has been noted as, on average, the cheapest month to rent a car from this location. Booking in advance is always recommended to ensure the best availability options, especially for popular vehicle classes like the GMC Yukon or Manager's Specials, which have been frequently rented from this particular branch.
With its central location and specific vehicle offerings, Hertz Car Rental - Norwalk - Main Street stands as a practical choice for meeting the diverse transportation needs of the greater Norwalk, Connecticut community.
Hertz Car Rental - Norwalk - Main Street Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Norwalk - Main Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Norwalk - Main Street Photos










Hertz Car Rental - Norwalk - Main Street Location
Hertz Car Rental - Norwalk - Main Street
112 Main St, Norwalk, CT 06851, USA
Hertz Car Rental - Norwalk - Main Street Reviews
pricecredit cardmoneypickupmorningmanagementemployeeone personEVenterprise
★ 5★ 4★ 3★ 2★ 1This was by far the worst rental car experience I’ve ever had. A Black male employee at the Hertz Norwalk location was extremely unprofessional, dismissive, and made me feel that I was treated differently because of my race. His behavior was unacceptable for any customer service role, especially at a company like Hertz. This employee openly ignored me and disrespected me, and it strongly felt like discrimination. He should not be allowed to deal with customers, and I believe management must take immediate action. I left feeling humiliated, and I will never return to this location.
August 27 · 카망함Sal, the manager at this location is the only person I come here to see to rent a car. If he’s busy I’ll wait till his done. He makes the process as smooth as can be! Thanks so much Sal 🫡🚙
October 01 · nahomi tarziaMy car was being fixed due to a car accident that was the fault of the other driver, after learning I had a choice of rentals, I switched from the rude treatment I received from Enterprise to this Hertz. I was in and out in 5 minutes, the office is clean and most importantly I was treated kindly and respectfully.
September 24 · Dr. ForbesHertz in Norwalk just recently has a new person working for them named Sal. He is the most incredible person, helpful, great attitude and when I was late past HERTZ work hours he offered to stay open until I got there. Usually people don't do enough during work hours and there is Sal doing above and beyond work hours. I hope HERTZ recognizes his effort and value he brings to this branch as it's very unusual these days to expect this.... unfortunately!!! Thanks for your help!
June 11 · Engjell BerishaThis Hertz has not responded to multiple attempts from my insurance company regarding reimbursement for the money I paid toward car repair costs. This stems from an accident where one of their employees was at fault for hitting my vehicle. Their continued lack of response is delaying the resolution of my claim and has made the process unnecessarily frustrating.
July 22 · Victor Valenzuela
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