Enterprise Rent-A-Car

- 3425 Jimmy Lee Smith Pkwy, Hiram, GA 30141

For residents and visitors in the West Metro Atlanta region, securing reliable and conveniently located car rental services is often a top priority. Enterprise Rent-A-Car's location at 3425 Jimmy Lee Smith Pkwy in Hiram, GA, serves the local community with a full range of car and van rental options. This branch operates as both a trusted Car Rental Agency and a dedicated Van Rental Agency, catering to everything from local commuting and weekend trips to accommodating large family travel or business needs that require extra cargo space.

The brand, known nationally for its focus on customer service, operates its neighborhood locations with a commitment to individual customer needs. While the experience at any local branch can vary, the Hiram team aims to provide a hassle-free process, from booking to drop-off. For the Georgia community, this location offers an array of vehicles and several distinct features, including special recognition as a women-owned business and targeted discounts for those who serve in the military. As with all service-oriented businesses, customer experiences can be diverse; some patrons report truly exceptional, above-and-beyond service, particularly during difficult times, while others occasionally face challenges related to vehicle availability or communication. This branch, in the heart of Paulding County, remains a key option for accessible transportation solutions.

The Enterprise Rent-A-Car facility is ideally situated at a highly accessible spot in Hiram, Georgia: 3425 Jimmy Lee Smith Pkwy, Hiram, GA 30141, USA. This location is positioned along a main thoroughfare, making it simple to reach for customers coming from Dallas, Powder Springs, or other surrounding areas in Paulding and Cobb Counties.

Accessibility has been considered for all patrons, ensuring a welcoming environment upon arrival. Key accessibility features include:

• Wheelchair accessible entrance, allowing for easy access to the rental office for everyone.
• Wheelchair accessible parking lot, providing convenient and designated parking spaces.
• Ample On-site parking for customers picking up or returning vehicles, reducing logistical stress.

This Enterprise location is structured to meet a wide variety of transportation requirements, offering flexible options for both personal and commercial use. As a well-established brand, they leverage a large fleet to serve customers in the Georgia region.

Services Offered:

• Car Rental Agency: A diverse range of passenger vehicles, from economy cars for fuel-efficient travel to full-size sedans, SUVs, and luxury models to suit any journey type.
• Van Rental Agency: Specialized van options, including passenger vans (such as 12- and 15-passenger vans) for group travel and minivans, as well as commercial cargo vans and box trucks for moving or business logistics.
• Onsite Services: All rental transactions, vehicle pickup, and drop-off are managed directly at the physical branch location for a streamlined process.
• After Hours Drop-off: The option to return a vehicle outside of regular business hours, typically involving placing the keys in a drop box, which provides flexibility for late returns (renter's responsibility for the vehicle continues until an employee inspects it the next business day).

Several key operational details and customer-focused practices distinguish this particular Enterprise branch, making it an appealing option for certain segments of the Georgia population.

Features / Highlights:

• Identifies as Women-Owned: The location proudly identifies as a women-owned business, supporting diversity and leadership in the local Hiram business community.
• Active Military Discounts: A significant highlight is the availability of discounts specifically for active military members, recognizing and supporting those in service.
• High-Quality Customer Service Experiences: While service can be inconsistent, some customers, like one who received a complimentary upgrade during a stressful family emergency, highlight staff members like Kendrick who provide "class act" service, demonstrating exceptional empathy and willingness to provide unprompted discounts for minor inconveniences.
• Fleet Diversity for Various Needs: The ability to offer a substantial upgrade, such as from a standard rental to a Suburban or a Sprinter van, showcases the local team's capacity to handle a variety of vehicle needs when inventory permits.
• Flexible Payment Options: The location accommodates several modern, convenient payment methods for deposits and final payments:
  • Credit cards
  • Debit cards (subject to specific rental policies)
  • NFC mobile payments (e.g., Apple Pay, Google Pay)

For Georgians needing to make a reservation, inquire about a vehicle type, or check on rental policies at the Hiram location, the essential contact details are provided below. It is always recommended to call the branch directly to confirm same-day vehicle availability, especially when specific vehicle classes or large vans are required.

Contact Information:

• Address: 3425 Jimmy Lee Smith Pkwy, Hiram, GA 30141, USA
• Phone: (770) 222-1193
• Mobile Phone: +1 770-222-1193

Choosing the Enterprise Rent-A-Car location on Jimmy Lee Smith Parkway in Hiram offers several compelling advantages for the local Georgia user. Firstly, the range of available vehicles, including passenger cars and specialty vans, provides a reliable 'one-stop-shop' for nearly any transportation scenario, whether it is an insurance replacement, a weekend getaway, or a need for a large passenger van to transport a group. This diversity minimizes the need to search multiple agencies.

Secondly, the specific offerings of active military discounts and the self-identification as a women-owned business align with the values of many local consumers who prefer to support diverse and community-minded enterprises. For military families and personnel in particular, the dedicated discount can provide significant savings.

However, potential customers should set expectations based on the full scope of available customer feedback. While exemplary service—including unexpected upgrades and personalized care during stressful family times—is a notable possibility, reports of over-promising, under-delivering on specific vehicle reservations, and occasional communication issues (like difficulty reaching the staff by phone) suggest that early booking and clear communication are key to a positive experience. To ensure the best outcome, local users are advised to confirm their vehicle reservation details and availability on the day of pickup. When the service is on point, as described by highly satisfied customers, this location provides a 'class act' rental experience that is hard to beat in the West Georgia area. Ultimately, the ability to potentially access both a wide vehicle fleet and truly exceptional customer care makes this location a strong contender for car and van rental needs in Hiram.

Enterprise Rent-A-Car

3425 Jimmy Lee Smith Pkwy, Hiram, GA 30141, USA