Enterprise Rent-A-Car

- 19868 Virgil H Goode Hwy, Rocky Mount, VA 24151

For residents and businesses in Rocky Mount, Franklin County, and the wider Southwest Virginia region, having a reliable, neighborhood car rental option is essential. The Enterprise Rent-A-Car branch located on Virgil H Goode Highway is precisely that—a dedicated Car Rental Agency and Van Rental Agency committed to providing exceptional, friendly service that reflects the care of a local establishment, backed by the dependability of a major national brand.

This particular branch takes pride in its community focus, operating with a service philosophy that prioritizes the customer’s needs. Whether you require a temporary replacement vehicle while your own car is being repaired, a fuel-efficient sedan for a short trip, or a spacious van for group travel, this Enterprise location offers a solution. Customer testimonials consistently highlight the extremely nice and caring nature of the office staff, recognizing individuals like "Zane" who went above and beyond, demonstrating a commitment to solving mobility challenges, especially for those in rural areas or professional drivers needing to stay on the road.

A notable and commendable characteristic of this location is its designation as a women-owned business. By choosing this Enterprise in Rocky Mount, Virginia users are directly supporting a local, diverse business while benefiting from the extensive resources, quality fleet, and high standards of service the Enterprise name represents worldwide.

The Enterprise Rent-A-Car branch is conveniently situated at 19868 Virgil H Goode Hwy, Rocky Mount, VA 24151, USA. This location benefits from being positioned on a major route, making it easily accessible for customers traveling from various parts of Franklin County and surrounding areas, including those near Smith Mountain Lake and those commuting toward Roanoke.

The strategic, non-airport location is ideal for local Virginia users, providing a straightforward, hassle-free alternative to airport rental counters. For those needing a vehicle quickly—perhaps after an accident or during an extended vehicle repair period—this local office ensures minimal disruption to daily life. The address on Virgil H Goode Highway facilitates quick entry and exit onto the main artery connecting the community.

In adherence to standards of inclusive service, the facility is designed to be fully accessible. It features both a wheelchair accessible entrance, ensuring a smooth path into the rental office, and clearly marked, dedicated wheelchair accessible parking spaces for customer convenience.

The Rocky Mount Enterprise Rent-A-Car branch specializes in providing versatile mobility solutions with a strong focus on customer convenience:

• Extensive Car Rental Fleet: Offering a wide range of vehicles, including economy cars for cost-effective travel, comfortable sedans, various sizes of SUVs (like the Ford Explorer mentioned in customer reviews), and even luxury or specialty upgrades, subject to availability.
• Van Rental Services: Serving as a dedicated Van Rental Agency, providing options for large group transportation, such as minivans, 12-passenger, and 15-passenger vans, as well as cargo vans for moving or business needs.
• Insurance Replacement Rentals: Seamlessly handling rentals for customers whose personal vehicle is undergoing repair, often working directly with insurance providers to facilitate long-term rentals (such as the 8-day rental period noted by a customer).
• Active Military Discounts: Providing special pricing and benefits to active military personnel and government travelers as a sign of appreciation and support.
• Personalized Customer Care: Renowned for having extremely nice, helpful, and caring representatives who are dedicated to "finding a way" to meet the customer's transportation requirements, even in challenging situations.
• Flexible Payment Methods: Accepting major forms of payment, including Credit Cards, Debit Cards, and modern NFC mobile payments, making the transaction process quick and convenient.
• Customer Pick-Up Service: As a neighborhood branch, Enterprise typically offers a free pick-up service for local customers (within service guidelines), enhancing convenience for those without immediate transportation to the office.

The distinguishing features and highlights of this Enterprise location for the Virginia community include:

• Exceptional, Caring Staff: Customers consistently laud the team for "excellent service" and being "extremely nice," with specific recognition for staff members who genuinely care about getting customers where they need to go.
• Women-Owned Business Status: Operating as a women-owned entity, contributing to the local economic diversity and providing a unique value proposition for the community.
• Active Military Discount: A key financial highlight, offering special rates and discounts to active military personnel.
• Quality Fleet Availability: Providing access to a range of well-maintained, comfortable vehicles, with opportunities for insurance upgrades, such as a "really nice Ford Explorer."
• Full Accessibility: Ensuring all customers can easily access the premises with a wheelchair accessible entrance and designated accessible parking lot.
• Hassle-Free Rental Experience: Providing a smooth, stress-free process from the time of pickup to return, with no reported issues over extended rental periods.
• Modern Payment Convenience: Offering contemporary payment options like NFC mobile payments alongside traditional Credit and Debit Cards.

For reservations, questions about vehicle availability, or to speak with a representative at the Rocky Mount Enterprise Rent-A-Car branch, please use the following contact information:

• Address: 19868 Virgil H Goode Hwy, Rocky Mount, VA 24151, USA
• Phone: (540) 484-1927
• Mobile Phone: +1 540-484-1927

Choosing the Enterprise Rent-A-Car location in Rocky Mount is a choice for community-focused, high-quality service right in the heart of Franklin County. For local Virginia residents, what is truly worth choosing here is the combination of personalized care and the company’s ability to "find a way" to meet transportation needs, a characteristic highly valued by customers, including commercial drivers.

This branch transcends the typical transactional car rental model. The review mentioning a staff member who was instrumental in helping a customer get "out of the rural area of Rocky Mount to where I had to go" is a powerful testament to the extra mile the team is willing to travel for customer satisfaction. This level of personalized, caring support means you are not just a reservation number, but a valued community member.

Furthermore, the assurance of a great vehicle, often including unexpected upgrades—like a Ford Explorer from an insurance provider—ensures that customers receive excellent value and comfort for their rental period, whether it is for a day or eight days. The operational features, such as being a women-owned business and offering active military discounts, allow customers to feel good about supporting a local business that gives back to the community and supports those who serve. In a rural Virginia setting, this neighborhood branch is the ideal, convenient solution for dependable mobility.

Enterprise Rent-A-Car

19868 Virgil H Goode Hwy, Rocky Mount, VA 24151, USA