Enterprise Rent-A-Car Introduce
For California drivers, securing a rental car often means navigating a busy market, but finding an agency that combines national reliability with deep local community commitment is a rare win. The Enterprise Rent-A-Car branch located at 4201 N Figueroa St in Los Angeles, situated in the thriving Highland Park neighborhood, offers exactly this blend. This location is a dedicated car and van rental agency, providing the trusted service of the Enterprise brand while standing out with unique community-focused credentials, including identifying as a women-owned business.
Enterprise is renowned across the nation for its extensive network and commitment to customer service, often being the go-to provider for insurance replacement rentals, corporate travel, and weekend getaways. The Highland Park location extends this commitment right into a vibrant, centrally located neighborhood. For residents of Northeast Los Angeles, including communities like Highland Park, Eagle Rock, and Pasadena, this branch offers a convenient, accessible alternative to traveling to major airport hubs for vehicle hire. This neighborhood focus aims to provide that critical, close-to-home service that Enterprise is famous for—getting you the right car when you need it, quickly and hassle-free.
While the overall brand is nationally known, the success of local branches often comes down to the team and their dedication. Customer feedback, though mixed as is common in the service industry, highlights instances of truly exceptional customer care from the management team at this particular address, with some users noting it changed their entire perspective on the Enterprise experience. This suggests a dedicated staff striving to live up to the company’s "We’ll Pick You Up" promise and ensuring a positive rental process, a crucial detail for local users depending on the reliability of their rental.
As a key transportation provider in the area, this branch is set up to assist with everything from quick errands around the city to major cross-California road trips, ensuring residents can keep life moving even when their personal vehicle is out of commission.
The Enterprise Rent-A-Car branch is ideally located at 4201 N Figueroa St, Los Angeles, CA 90065, placing it squarely in the historic and rapidly developing Highland Park neighborhood of Northeast LA.
This address offers superb accessibility for local users. North Figueroa Street is a major commercial artery that provides straightforward access to the 110 Freeway (Pasadena Freeway), one of the main routes connecting the San Gabriel Valley, Pasadena, and Downtown Los Angeles. This connectivity makes the location excellent for customers needing to travel north toward Pasadena and the mountains or south toward Downtown LA and beyond. Furthermore, the area is serviced by the Metro A Line (formerly Gold Line), with nearby stations making it reachable via public transit, which is an important consideration for many Angelenos.
A significant highlight of this branch’s physical features is its commitment to serving all members of the community. The location provides necessary accessibility features:
- Wheelchair accessible entrance, ensuring smooth access for all customers upon arrival.
- Wheelchair accessible parking lot, simplifying the process of vehicle pick-up and drop-off.
This Enterprise location is a full-service transportation solutions provider, catering to a wide range of personal and business needs with its diverse fleet and customer-focused policies.
- Comprehensive Car Rental Fleet: The agency offers the full spectrum of Enterprise vehicles, including economy and compact cars for fuel efficiency, standard and full-size sedans for comfort, SUVs for family travel, and luxury vehicles for a more stylish California cruise.
- Van Rental Agency: Distinctively, this location is noted as a van rental agency, stocking critical vehicles such as minivans (for up to seven passengers) and larger passenger vans (potentially 12 or 15-passenger models), catering to church groups, large families, or corporate teams.
- Active Military Discounts: A significant highlight is the availability of discounts and special rates for active military members, veterans, and government personnel, both for official government travel and personal leisure trips.
- Roadside Assistance and Protection: As with all Enterprise rentals, a comprehensive package of support is typically offered, including optional Damage Waiver (DW) coverage and 24/7 roadside assistance for peace of mind while driving across California.
- Diverse Payment Acceptance: The location accepts a variety of payment methods, including major credit cards, debit cards (often with specific requirements and verification procedures), and modern NFC mobile payments for a quick and secure checkout process.
- Replacement Rentals: This branch frequently works directly with insurance companies and local body shops, making it an excellent resource for customers who need a temporary vehicle while their personal car is undergoing repairs.
The Enterprise branch on N Figueroa Street distinguishes itself from other Los Angeles rental locations through specific features that reflect its local focus and commitment to diverse customer groups.
- Identifies as Women-Owned: Operating under a corporate brand while identifying as a women-owned business highlights a commitment to diversity and community leadership, appealing to customers who prefer to support diverse business enterprises.
- Military & Veteran Support: The specific highlight of offering Active Military Discounts shows a strong commitment to serving those who serve our country, providing real savings for official or leisure travel.
- Highland Park Neighborhood Convenience: For residents of Northeast LA, this is a prime 'neighborhood' location, offering a nearby alternative to the long lines and complexity of airport rentals. This localized approach is a core strength of the Enterprise brand.
- Dual Car and Van Rental Agency: The ability to rent both standard passenger cars and various sizes of passenger or cargo vans under one roof simplifies transportation planning for complex logistical needs, from moving to group outings.
- High Potential for Customer Excellence: While experiences vary, the glowing reviews that specifically call out the positive impact of local managers and staff (like Tony and Sean mentioned by customers) indicate a strong potential for exceptional, problem-solving service at this branch.
To make a reservation, inquire about fleet availability, or confirm discount eligibility, prospective renters can reach the Enterprise team at the following details.
Address: 4201 N Figueroa St, Los Angeles, CA 90065, USA
Phone: (323) 344-4343
Mobile Phone: +1 323-344-4343
The Enterprise Rent-A-Car at 4201 N Figueroa St is a highly worthwhile choice for people in the California region, particularly those in the Northeast Los Angeles area, due to its unique combination of accessibility, community values, and specialized service. It is a fantastic option for a few key reasons. Firstly, its status as an agency that identifies as women-owned, within a major corporate framework, offers customers a chance to support local leadership and diverse business initiatives. This community connection is a valuable differentiator.
Secondly, the targeted discounts for active military and veterans provide tangible financial benefits that not all competitors offer. For this deserving group of Californians, this benefit alone makes the location a standout choice. The inclusion of van rental services further expands its utility, making it a one-stop-shop whether you need a compact sedan for a solo commute or a 15-passenger van for a group trip to a theme park or a wine tour in the Central Valley.
While the reviews indicate that individual customer experiences can vary, the positive testimonials highlight a dedicated management and staff—a critical component in service-based businesses. Choosing this branch is a vote for national reliability with a distinct local, community-focused touch, all from an easily accessible location right off a major freeway in Highland Park. For local users seeking a reliable rental and wanting to support a branch with strong community identification and valuable customer-group discounts, this Enterprise location offers a compelling package.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4201 N Figueroa St, Los Angeles, CA 90065, USA
Enterprise Rent-A-Car Reviews
insurancepricespickupmanagementquestionsgas tankvancallagreementskills
★ 5★ 4★ 3★ 2★ 1Tony and Sean (asst manager and manager) are the most helpful enterprise guys I've ever dealt with. Changed my whole perspective on Enterprise. Would not go back to any of the other locations.
January 20 · Leland ChewTruly the WORST experience ever. The manager at this location was the most unhelpful person I’ve ever dealt with a reservation was made for me by a body repair shop and when the repair shop decided not to cover it they charged me without a card or approval. This manager truly has the worst customer care etiquette ever and has no business in customer relations.
December 11 · Kelly FieldingOur new spot for Car Rentals!!!! Our visit was quick and hassle free!!!! We came here to rent a car for our Vegas trip and we were instantly greeted and helped by Jared! He asked what we were looking for and showed us a nice selection of cars to choose from! We chose a mid sized suv ! He walked us through and let us inspect the vehicle, which was nice. We signed and were on our way! Return was easy and the car was so comfortable! Definitely will be back!!!
July 16 · BrittanyI have been to this Enterprise about 4 times including today, but I had the best experience today! Mario was friendly, patient and did the GREATEST job explaining the different types of coverage and exactly what I was signing/initialing! I've never felt so well-informed when renting a car! Thank you, Mario!! You went above and beyond, and I really appreciate it!!On a related note, the cars here are always washed and vacuumed! I have never had any issues with cars rented here - all in excellent condition! This is also a great place if you're looking to rent a truck!FYI: Enterprise offers GREAT deals through Costco!!!
August 21 · Nancy AWe used to love this location! We have rented here more than fifty times with a great experience. However on 10/10/20, this place had the worst service we have seen. We were the third customer and the man working there said it would take at least 15 minutes to get a car. The cars were ready and in the lot. He gave customer number two a hard time about proof of address. Customer number two did not give up but decided to go to the nearby Starbucks to wait. Meanwhile, this Enterprise rep spent his time upselling customer number 1. We gave up because we had to get to an appointment. What is sad is that this place had been so great! They would pick us up if we needed, they were really fast, and easy to work with. I now have worries that there was some kind of change in management that allowed this kind of service.
October 10 · Gintaras Valiulis
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