Enterprise Rent-A-Car Introduce
For residents, students attending the University of Delaware, and travelers visiting Northern Delaware, reliable ground transportation is non-negotiable. The Enterprise Rent-A-Car branch located on Marrows Road in Newark, DE, stands as a major resource, offering a diverse fleet that caters to everything from a quick day trip to a comprehensive long-term rental solution. Operating as both a full-service Car rental agency and a specialized Van rental agency, this location provides the backing of a national brand with an emphasis on local service.
What distinguishes this Newark Enterprise branch is its recognized commitment to accessibility, community support, and diverse ownership. It identifies as a women-owned business, demonstrating a focus on entrepreneurial diversity within the Delaware business landscape. Furthermore, the availability of specialized discounts, particularly for active military members, shows a dedication to serving the wider community. With flexible payment options, including the acceptance of both Credit cards and Debit cards, and a focus on maintaining a wide range of vehicle classes, the 1355 Marrows Road location is poised to meet the varied needs of customers in the 19711 area.
Like any high-volume rental location, customer experiences can sometimes vary, as noted in public feedback regarding inventory communication and wait times. However, the agency consistently aims to deliver the professional service Enterprise is known for, emphasizing well-maintained vehicles and a straightforward rental process for the Newark region.
The Enterprise Rent-A-Car branch is ideally situated to serve the greater Newark area, including those near the university campus and the busy commercial corridors of Northern Delaware.
The exact street address is:
- 1355 Marrows Rd, Newark, DE 19711, USA
The location on Marrows Road offers excellent connectivity to major local roads, providing a quick start for customers heading toward Wilmington, traveling across the state, or accessing the nearby Interstate 95 corridor for trips outside of Delaware.
A significant highlight of this branch is its commitment to physical accessibility, ensuring a smooth experience for all patrons:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
This Enterprise location offers a comprehensive suite of rental services typical of a leading national brand, with specialized options to cater to various transportation needs in the Delaware Valley:
- Standard Car Rental: A full range of vehicle classes, including economy cars for efficient commuting, mid-size and full-size sedans for family travel, and various SUVs (compact, standard, and large) for more cargo or passenger capacity.
- Van Rental Agency Services: Specialized rentals for group transportation, including Minivans, and potentially 12- and 15-Passenger Vans, crucial for corporate events, church groups, or large family outings.
- Corporate and Insurance Replacement Rentals: Dedicated services for business travel and for customers needing a rental while their personal vehicle is being repaired following an accident.
- Flexible Payment Options: Acceptance of a wide range of payment methods, including Credit cards, Debit cards, and NFC mobile payments (e.g., tap-to-pay), streamlining the checkout process.
- Active Military Discounts: Providing special rates and benefits for active military personnel, veterans, and their families on both official and leisure travel (confirmation of eligibility and terms required at the counter).
- Airport Pick-Up and Vehicle Delivery: While primarily a neighborhood branch, Enterprise often offers services like complimentary pick-up from the customer’s home or office in the local area, subject to scheduling and distance policies.
The Enterprise Rent-A-Car on Marrows Road provides several standout features and community-focused attributes that enhance its appeal to local Delaware users:
- Women-Owned Business: The branch identifies as women-owned, contributing to the diversity and local economic growth of the Newark business community.
- Military and Government Savings: Offers Active military discounts, including a 5% discount off base rates for Government Leisure Travel and specific contracted rates for Official Government Travel, honoring those who serve.
- Comprehensive Accessibility: Equipped with both a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring a comfortable and compliant experience for all customers.
- Modern Payment Technology: Acceptance of NFC mobile payments offers a modern, secure, and touchless way to handle transactions at the counter.
- Diverse Fleet Availability: Serving as both a Car rental agency and a Van rental agency, it ensures that customers can find the right vehicle, from a compact sedan to a multi-passenger van, all from one trusted location.
- National Network Support: As part of the Enterprise family, customers benefit from 24/7 roadside assistance and the ability to drop off the vehicle at most other locations nationwide (check one-way rental fees).
For making a reservation, inquiring about specific vehicle availability (like a convertible or a specific van model), or confirming military discount eligibility, local users can reach the Newark branch directly:
- Address: 1355 Marrows Rd, Newark, DE 19711, USA
- Phone: (302) 266-7777
- Mobile Phone: +1 302-266-7777
Choosing the Enterprise Rent-A-Car on Marrows Road is a strong recommendation for a wide cross-section of Delaware users due to its blend of reliable national standards and local, customer-focused features.
For military families and government personnel, the advertised Active military discounts are a compelling reason to choose this branch, offering tangible savings and recognition for service. This, coupled with its identification as a women-owned business, makes it an excellent choice for individuals who prioritize supporting diversity in local entrepreneurship.
Furthermore, the agency’s vehicle offerings cover the full spectrum. If you are a parent or a small business needing the utility of a larger vehicle, the dual classification as a Van rental agency means you can secure a cargo or passenger van without needing to visit a separate commercial location. For the everyday renter, the flexible payment options, including the ability to use a Debit card or modern NFC mobile payment, removes barriers often imposed by other rental companies.
While a customer review mentions a negative experience concerning internal communication regarding specialized vehicle availability, this should serve as a practical reminder: for high-demand or specialized vehicles like convertibles or specific van sizes, customers should always call the local Marrows Road office directly to confirm the vehicle is physically available and ready to rent before arriving, even after receiving a general reservation confirmation from a central line. When the team is functioning optimally, as evidenced by the high rating for customer service in another review, the experience is described as "phenomenal." This local branch provides the robust fleet, strong accessibility, and financial flexibility needed to serve the dynamic Newark community well.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos







Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1355 Marrows Rd, Newark, DE 19711, USA
Enterprise Rent-A-Car Reviews
pricepick updrivingcallinsurancecredit cardchosecigarettemorningemployee
★ 5★ 4★ 3★ 2★ 110/10 customer service. Team was phenomenal. Super chill and nice. Answered questions, let me choose the car I liked, didn't ask about the dead body in the trunk, and they even had the AC running for me. 100% will be using them again.
May 06 · Tyler McnairWorst customer service any industry. I’ve been trying to track down a convertible rental for this week. On Friday I talked to the reservation center and was told the location Morrows rd had a convertible to call the office direct. Hi through the prompts to get to the actual location was placed on hold for 35 minutes before I gave up I then called the reservation center again today and he confirmed a convertible would be available by this afternoon I drove to the location, saw the convertible sitting on the lot after 15 minutes in the wait room I went out to my car and called the reservation line. They could not confirm the Convertible was available for my time slot so I had to go back in and wait. Finally young man came to the counter told me they had no convertibles available I explained that I called earlier in the day and that one would be available and will behold is one sitting on your lot they said the car’s been there for a few days with a check engine light left hand has no idea what the right hand is doing Huge waste of time
August 11 · Scott ThibodeauI had such a great experience through Enterprise. The office is full of great people that are so polite and friendly and really know how to put you at ease. The Enterprise App and the text messages that they send make doing business with them so easy that you’ll be able to focus on other matters. Fantastic experienceMarrows rd, Newark DE. Office (right next to KFC)
July 12 · chuglycThe customer service is exceptional! The Manager who initially helped me was very friendly and I had prompt service. The vehicle was very clean and drove wonderfully. Klaus went out of his way to help and has excellent customer service. I highly recommend renting at the Marrows Rd. Newark DE location.
June 25 · adrianne myersIt was unfortunate the car had some gear issues, and I had to make my appointments that I couldn't make to just turn around for car trade swap. Enterprise did lowered the one day car rental fee for me which satisfied me. This was my first experience this has ever happened to me after using Enterprise for over 20 plus years. So no big deal, I will use them again.
July 18 · Pianolady
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