Diavaeh Car Rental

- 101 J and M Dr, New Castle, DE 19720

For residents and businesses in New Castle, Delaware, finding a comprehensive and customer-focused mobility solution is key, especially when dealing with the temporary loss of a personal vehicle or the need for a deep, professional clean. Diavaeh Car Rental, conveniently located at 101 J and M Dr, is a unique local establishment that addresses both needs, operating as a full-service car rental agency paired with an extensive car detailing service. This combination offers a distinct advantage for customers in the 19720 area, providing a seamless transition from rental to return, or just a standalone opportunity to restore a vehicle’s appearance.

Beyond its dual service offering, Diavaeh Car Rental is a notable part of the Delaware business community as an enterprise that identifies as both Black-owned and women-owned. This distinct identity is often reflected in the high level of personal care and attention to detail reported by its customer base. Reviews consistently highlight the friendly, personable nature of the staff, including both the counter personnel and the owner, creating a comfortable and supportive atmosphere that contrasts with the often-impersonal experience of larger, national chains. This approach fosters a loyal customer base who appreciate the care, love, and professional handling of any concerns they may have.

The core mission of Diavaeh appears to be built on exceptional customer care and convenience. This is immediately evident in the practical services offered, such as vehicle pick-up and delivery, a significant time-saver for busy Delaware drivers. Furthermore, the commitment to inclusivity is a highlight, with the business identifying as LGBTQ+ friendly and providing fundamental amenities like a gender-neutral restroom, ensuring a welcoming environment for everyone in the New Castle community. For any individual needing a rental while their vehicle is being serviced nearby, or simply seeking the best rental experience they've ever had, Diavaeh Car Rental stands out as a phenomenal local option.

Diavaeh Car Rental is located at 101 J and M Dr in New Castle, DE, a central and accessible location within the 19720 zip code. This neighborhood location is convenient for local residents and those who require a rental while their vehicle is at a nearby service center.

The official address is:

Address: 101 J and M Dr, New Castle, DE 19720, USA

The facility ensures ease of access through several practical provisions for all customers:

• Wheelchair accessible entrance, allowing smooth and easy access into the facility.
• Wheelchair accessible parking lot, with designated spaces available for convenient parking.
• Free parking lot and on-site parking for customers driving their personal vehicles to the location before picking up a rental or dropping off a car for detailing.
• Gender-neutral restroom, contributing to a modern and inclusive amenity setup.

The on-site services and ample parking make this a low-stress location for managing transportation needs in New Castle County.

Diavaeh Car Rental is highly distinctive in the Delaware market due to its dual function as a car rental agency and a full-service auto detailing provider. This combination allows for a comprehensive vehicle-care experience.

The primary services available at this New Castle location include:

• Car Rental Agency: Offering short-term vehicle rentals for business, leisure, or replacement needs.
• Vehicle Delivery and Pickup: A highly convenient service where the rental car can be delivered to the customer’s location and picked up upon conclusion of the rental period, streamlining the logistics for busy individuals.
• Onsite Services: All rental and detailing work is handled directly at the 101 J and M Drive facility.
• Auto Detailing: A full range of aesthetic and deep-cleaning services for vehicles, including:
  • Full body wash
  • Car waxing and Clay bar treatment
  • Headlight polishing and Paint repair
  • Auto interior vacuuming and Seat shampooing
  • Steam cleaning and Interior scenting
  • Wheel washing and Engine detailing
• Flexible Payments: Acceptance of both Credit Cards and Debit Cards for all transactions, offering financial convenience to customers.

The distinct features of Diavaeh Car Rental are centered on community identity, customer convenience, and a high-quality service model.

Key features that are highlighted for the benefit of local Delaware users include:

• Black-Owned and Women-Owned Identity: The business proudly identifies as Black-owned and women-owned, offering New Castle residents an opportunity to actively support diverse, local entrepreneurship with a documented focus on high-quality customer care.
• High-Touch Customer Service: Customer reviews consistently praise the staff and owner for being "amazing," "very nice," and handling concerns "with care and love," indicating an extremely high level of personal attention and professionalism.
• Rental Convenience Services: The availability of vehicle Delivery and Pickup is a major logistical advantage, saving customers time and effort, particularly those without transport to the New Castle location.
• Comprehensive Detailing Services: The extensive menu of auto detailing services—ranging from engine cleaning to paint repair—means customers can have their personal vehicle restored to peak condition while arranging their rental needs, all at one location.
• Inclusivity and Accessibility: The business is identified as LGBTQ+ friendly and offers a gender-neutral restroom, fostering a welcoming and safe environment for everyone in the community.
• Flexible Payment and Parking: Acceptance of both credit and debit cards, coupled with a free, on-site parking lot, makes the visit seamless and financially flexible.

For scheduling a rental, booking a detailing appointment, or inquiring about the delivery and pickup service, customers can reach the New Castle office directly.

Address: 101 J and M Dr, New Castle, DE 19720, USA

Local Phone: (302) 276-0370

Mobile Phone: +1 302-276-0370

Utilizing the local phone number is the best way to speak with the friendly staff, confirm the available vehicle fleet, and discuss the specific detailing package that best suits your vehicle’s needs.

Choosing Diavaeh Car Rental is an endorsement of a business model that prioritizes personal customer experience and convenience above all else. For users in New Castle, Delaware, what makes this establishment distinctly worthwhile is not just the service it provides, but how it is delivered.

The two most compelling reasons to choose Diavaeh are the documented quality of their customer service and their unique dual-service offering. Customers repeatedly describe their experience as "amazing," suggesting a level of care that exceeds standard industry expectations. This highly personal and positive interaction, driven by the owners and staff, translates into a stress-free rental experience—a significant advantage when dealing with the inconvenience of a non-functional personal car.

Furthermore, the combination of a Car Rental Agency and a full-spectrum Car Detailing Service is exceptionally practical. For Delaware residents whose primary car is in the repair shop, they can drop it off for service, secure a rental car at the same location, and book a comprehensive detailing service—from engine cleaning to seat shampooing—all in one seamless, time-saving visit. Add to this the convenience of Delivery and Pickup, and the rental logistics become nearly effortless. The business's identity as a Black-owned, women-owned, and LGBTQ+ friendly enterprise further solidifies it as a valued, inclusive, and high-quality local option. By choosing Diavaeh Car Rental, New Castle residents are supporting a community-focused business that is demonstrably dedicated to excellence in service and customer care.

Diavaeh Car Rental

101 J and M Dr, New Castle, DE 19720, USA